Redwood Trading Co

E-commerce80% confidence

Redwood Trading Co is an online retailer selling novelty home, barware, and lifestyle products through its Shopify-based storefront. Customers purchase items like decorative drinkware, bar accessories, and home accents directly from its website.

United States (online-only; specific headquarters not publicly listed)
redwoodtradingco.com

About Redwood Trading Co

Redwood Trading Co is an online-only retail brand that operates a Shopify storefront offering a curated mix of barware, drinkware, home décor, and small lifestyle accessories. Its catalog includes items such as 3D mountain whiskey glasses, globe decanters, tabletop waterfalls, decorative bottle holders, and other novelty or giftable products, all sold directly to consumers via redwoodtradingco.com. The store markets itself to a U.S. and international audience, supporting multiple countries and currencies while processing payments through major card networks and digital wallets.

A charge from Redwood Trading Co on a Visa statement typically results from a one-time online purchase made on redwoodtradingco.com. The descriptor on your statement may appear truncated as something like “REDWOODTRADEI CO” due to issuer character limits, and might be preceded by a processor label such as “SP *” (Shopify Payments), since the site is hosted on Shopify and accepts Visa, Mastercard, American Express, PayPal, Shop Pay, Google Pay, Apple Pay, and other methods. There are no indications that Redwood Trading Co sells subscriptions; charges are usually individual orders, though multiple small transactions could appear if you placed several orders separately or if an earlier payment attempt was re-tried.

If you have questions about a Redwood Trading Co charge, first check your email for an order confirmation matching the date and amount, and log into your Shopify order account or use the site’s “Order Lookup” page to retrieve order details. You can contact the merchant by emailing the address provided on their Contact Us page, which states they respond within about 24 hours. If you do not recognize the charge, verify that no one else with access to your card details placed an order. For unresolved disputes or suspected fraud, you can also contact your card issuer to report the transaction and initiate a dispute while continuing to attempt resolution with the merchant directly.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Redwood Trading Co.

  1. STOREREDWOOD 07/31 PURCHASE REDWOODTRADEI CO

Frequently Asked Questions

Why do I see a charge from “REDWOODTRADEI CO” or “STORE REDWOOD” on my card statement?

This descriptor is likely a truncated version of “Redwood Trading Co,” an online store running on Shopify. If you or someone with access to your card recently ordered items like barware, decorative drinkware, or home décor from redwoodtradingco.com, that purchase would appear as a Redwood Trading Co charge, sometimes shortened by your bank’s systems.

Does Redwood Trading Co offer subscriptions, or are charges usually one-time purchases?

Based on their Shopify storefront and product mix, Redwood Trading Co appears to process primarily one-time retail orders rather than recurring subscriptions. If you see more than one charge, it is usually due to multiple separate orders or reattempted payments rather than an ongoing subscription plan.

How can I confirm what I bought from Redwood Trading Co for a specific charge?

Check your email (including spam/junk folders) for an order confirmation from Redwood Trading Co around the transaction date, and compare the total with the amount on your statement. You can also visit redwoodtradingco.com and use the “Order Lookup” option or log into your customer account (if you created one) to view past orders, items purchased, and payment details.

How do I contact Redwood Trading Co about a billing or order issue?

Go to redwoodtradingco.com and click on “Contact Us” under the Support section. The page instructs customers to email Redwoodtradingco42@gmail.com, and they state that they respond within about 24 hours. In your message, include your name, order number, order date, and the last four digits of the card used so they can locate your transaction quickly.

Can Redwood Trading Co place small temporary or pending charges on my card?

Like many Shopify-based stores, Redwood Trading Co may trigger an authorization hold when you place an order. This appears as a pending charge on your statement and typically matches the full order amount. It should convert to a posted transaction once the payment is captured or fall off automatically if the order is canceled or fails. If you see multiple pending holds, check whether you submitted the checkout form more than once.

How do I request a refund or report that my order from Redwood Trading Co never arrived?

Start by checking the tracking information in your order confirmation email or in your account/order lookup on redwoodtradingco.com. If the package is lost, damaged, or significantly delayed, email Redwoodtradingco42@gmail.com with your order number, tracking status, and a brief description of the issue. They also publish a refund policy on their site; review that page to understand eligibility windows and whether your product type qualifies for a refund or replacement before contacting your bank for a dispute.

Why are there multiple similar Redwood Trading Co charges on the same day?

Multiple charges could stem from placing more than one order, splitting purchases into separate transactions, or retrying checkout after a failure. In some cases, you may see both an authorization hold and a captured charge temporarily. Compare each transaction amount to order confirmation emails; if any charge doesn’t line up with a specific order, contact Redwood Trading Co support and your card issuer for clarification.

What should I do if I don’t recognize any purchase from Redwood Trading Co at all?

First, verify that no one in your household used your card to buy gifts or home décor from redwoodtradingco.com. If no one recognizes the purchase and you find no matching email receipts, immediately contact your card issuer to report a potentially unauthorized charge and request a new card number. You can also email Redwoodtradingco42@gmail.com with the transaction date, amount, and the first/last name on the card so they can check if an order was placed using your details.

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