Reebelo

E-commerce90% confidence

Reebelo is an online marketplace that sells refurbished and pre-owned electronic devices such as smartphones, tablets, laptops, and other gadgets with warranties and sustainability-focused positioning.

Singapore, Singapore

About Reebelo

Reebelo is a Singapore-based online marketplace that specializes in refurbished and pre-owned electronics, including smartphones, tablets, laptops, smartwatches, and other gadgets. The company partners with certified refurbishers and professional sellers to restore devices to fully functional condition, usually offering multiple cosmetic grades (such as “Like New” or “Good”) at discounted prices compared to new retail. Most purchases come with a limited warranty (commonly 12 months) and a risk-free return window (often around 30 days, depending on your country), and the company emphasizes circular economy and sustainability by extending the lifecycle of electronics.

A Reebelo charge on your bank or card statement typically appears after you purchase a device, accessory, or protection plan through reebelo.com or one of its country-specific sites. You might see a one-time charge for the full purchase price, or a series of recurring payments if you opted for installment financing through a payment partner (such as Klarna, Afterpay, Affirm, or similar services available in your region). Small temporary authorizations (often $1 or a very small amount) can appear when you add or verify a payment method. In some regions you may also see recurring charges if you subscribed to an extended warranty or device protection plan that renews monthly or annually.

If you’re unsure about a Reebelo charge, start by searching your email for order confirmations from reebelo.com and logging in to your Reebelo account to review your Orders, invoices, and warranty details. Compare the billed amount and date with any recent device purchases, accessories, or protection add-ons, and remember that installment plans will show multiple smaller charges instead of one large one. For help, visit help.reebelo.com to browse support articles or submit a request, or use the live chat/contact form available on their website; you can also typically reply directly to your Reebelo order confirmation email for assistance. If you still don’t recognize the payment after checking with family members who may share your card, contact Reebelo support with your full name, email, and the last 4 digits of the card used so they can locate the transaction, clarify the charge, and guide you on refunds, cancellations, or warranty claims if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Reebelo.

  1. WWW.REEBELO.COM.AU +61361450011 AU

Frequently Asked Questions

Why do I see a charge from Reebelo on my card or bank statement?

Most Reebelo charges are for a one-time purchase of a refurbished device or accessory made on reebelo.com or via one of their country sites. If you used installment financing, you’ll see multiple smaller recurring charges instead of one large transaction, often labeled with both Reebelo and the financing partner (for example, Klarna, Afterpay, or Affirm). Check your email for a recent Reebelo order confirmation that matches the amount and date of the charge.

What are typical amounts for Reebelo charges?

Typical Reebelo charges correspond to the price of refurbished devices, which often range from about US$150–US$600+ for phones, US$300–US$1,200+ for laptops, and lower amounts for accessories or smaller gadgets. If you chose to pay in installments, each transaction will usually reflect the scheduled installment (for example, one-quarter of the total price for a 4-payment plan). Small temporary authorizations of around US$1 may appear when your card is verified, and these should disappear automatically after a few days.

Why am I still being charged by Reebelo after my initial purchase?

Reebelo itself does not generally run ongoing subscriptions for devices, but you may see continued charges if you enrolled in an installment plan or purchased a recurring protection plan or extended warranty handled through a partner. In these cases, the description line may still mention Reebelo along with the financing or insurance provider. Log into your Reebelo account and any linked payment-partner accounts (e.g., Klarna, Afterpay, Affirm) to review your active payment schedules or protection plans.

How can I cancel or change an installment plan related to my Reebelo purchase?

Installment plans for Reebelo orders are typically managed by third-party payment providers such as Klarna, Afterpay, or Affirm, not directly by Reebelo. To cancel, reschedule, or pay off an installment plan early, log into your account with that payment provider or use the link in your financing confirmation email. If you return your device within Reebelo’s return window and your return is approved, Reebelo will issue a refund to the payment provider, which will then adjust or cancel the remaining installments per its own policy.

How do I request a refund or return for a Reebelo order I’m being charged for?

To request a refund, first check that you’re still within Reebelo’s return period (commonly around 30 days from delivery; this can vary by country, so confirm on the local Reebelo site). Log into your Reebelo account, go to your Orders, and select the relevant order to start a return or support request; you can also visit help.reebelo.com and submit a ticket. Once the device is received and inspected, approved returns are refunded to your original payment method, and any active installment plans will be updated by your payment provider.

Why do I see a small $0 or $1 Reebelo charge or a pending amount that later disappears?

Reebelo or its payment processors may place a small temporary authorization charge (often $0, $1, or a similar small amount) to verify that your card is valid when you place an order or update your payment details. This is not an actual sale and should automatically drop off or be reversed within a few business days. If a small test charge remains on your statement after a week, contact your bank or Reebelo support with a screenshot so they can investigate.

How can I contact Reebelo about an unrecognized or incorrect charge?

Visit help.reebelo.com to access Reebelo’s help center, where you can submit a request to billing or customer support; include your full name, email used at checkout, country, and a screenshot of the bank statement entry (hiding full card details). You can also usually reach them via the contact or chat widget on reebelo.com, or by replying to any order or shipping confirmation email you received. Providing the order number (if you have it) and the exact charge amount and date will help them locate your transaction faster.

I don’t have a Reebelo account but still see a Reebelo charge—what should I do?

It’s possible that a family member or authorized card user placed an order using your card without creating an account, or checked out as a guest. Start by asking anyone who may have access to your card or PayPal account whether they ordered a device from Reebelo. If no one recognizes the purchase, contact Reebelo through their help center with the transaction details so they can confirm whether the charge matches an order, and if it appears fraudulent, also alert your bank or card issuer to dispute or block further charges.

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