Relatio is a web and mobile relationship-coaching app that offers guided programs, educational content, and exercises aimed at improving romantic and sexual relationships, often sold via recurring subscription.
Relatio is a digital relationship-coaching platform delivered through web and mobile apps. It focuses on romantic and sexual relationships, offering structured programs, exercises (including pelvic floor and intimacy-focused routines), and educational content to help users navigate breakups, intimacy issues, and long-term relationship challenges. The service is operated under the Relatio brand by Brora Corp and associated entities, with operations based in Las Vegas, Nevada, and incorporates modern app-based coaching tools, AI-driven advice, and content tailored to couples and individuals.([getrelatio.com](https://getrelatio.com/terms-of-use?utm_source=openai))
A Relatio charge typically appears on a bank or card statement after a user signs up for one of the app’s paid plans, often following an introductory offer or trial that converts into a recurring subscription. On some statements—especially for international or card-not-present transactions—it may appear with a processor prefix like “SG*RELATIO” or similar, reflecting billing through a third-party payment processor or app store. The charge is generally a recurring monthly or multi‑month subscription fee for continued access to Relatio’s relationship and intimacy programs, content library, and in‑app features.([legalclarity.org](https://legalclarity.org/sgrelatio-charge-how-to-cancel-refund-or-dispute/?utm_source=openai))
If you’re unsure about a Relatio charge, start by checking the app stores (Apple App Store or Google Play) or your account at getrelatio.com for an active subscription under your email address or Apple/Google ID. You can usually see billing history and next renewal dates there and cancel future renewals directly through your device’s subscription settings. If you believe a charge is unauthorized, first cancel any active subscription, then contact Relatio support through their website or app, and, if needed, request a refund via the relevant app store or dispute the transaction with your card issuer, providing screenshots of any cancellation confirmations or marketing that led to confusion (for example, offers that appeared to be one‑time or “lifetime” access).([getrelatio.com](https://getrelatio.com/terms-of-use?utm_source=openai))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Relatio.
Why do I see an “SG*RELATIO” or “RELATIO” subscription charge on my card statement?
An “SG*RELATIO” or similar descriptor usually indicates a recurring subscription payment for the Relatio relationship-coaching app, processed through a payment gateway or an app store. The charge appears after you start a paid plan or when a free or low‑cost introductory offer rolls into an ongoing subscription for continued access to Relatio’s programs and content.([legalclarity.org](https://legalclarity.org/sgrelatio-charge-how-to-cancel-refund-or-dispute/?utm_source=openai))
What are typical Relatio subscription amounts and billing patterns?
Reports indicate that Relatio commonly bills on a monthly or multi‑month basis, with users often first paying a smaller one‑time fee (for example around $20) followed later by a larger recurring amount (for example around $49.99 per month), though prices and currencies can vary by region and promotion. Charges recur automatically at the end of each billing cycle until you cancel.([legalclarity.org](https://legalclarity.org/sgrelatio-charge-how-to-cancel-refund-or-dispute/?utm_source=openai))
How do I cancel my Relatio subscription to stop future charges?
To cancel, go to the platform where you subscribed. On iOS, open Settings > your name > Subscriptions, select Relatio, and tap Cancel Subscription. On Android/Google Play, open the Play Store > your profile > Payments & subscriptions > Subscriptions, choose Relatio, and cancel. If you subscribed directly via the web, log into your account at getrelatio.com, go to billing or subscriptions, and turn off auto‑renew. Make sure you cancel at least 24 hours before the next renewal date to avoid being charged for the next period.([getrelatio.com](https://getrelatio.com/terms-of-use?utm_source=openai))
How can I request a refund for a Relatio charge I didn’t expect or authorize?
First, cancel the active Relatio subscription so no further renewals occur. Then, if you subscribed via Apple or Google, submit a refund request through the respective store’s “Report a Problem” or order-history page, explaining why the charge is disputed (for example, you thought it was a one‑time or lifetime purchase). If you paid via card on the web, contact Relatio support through getrelatio.com and, if you cannot resolve it, ask your card issuer about filing a dispute, providing dates, receipts, and any screenshots of misleading offers.([getrelatio.com](https://getrelatio.com/terms-of-use?utm_source=openai))
I thought I was buying a one-time or “lifetime” program. Why am I being billed monthly by Relatio?
Some users report marketing that appears to promise one‑time or lifetime access, followed by an automatic monthly subscription charge. In such cases, the initial payment acts as an entry offer that enrolls you into a recurring plan detailed in the fine print or terms of use. Review your original confirmation email, the terms shown at purchase, and your subscription details in the app store or on getrelatio.com; if the recurring billing was not clear, cancel the plan and request a refund through the app store or Relatio support.([getrelatio.com](https://getrelatio.com/terms-of-use?utm_source=openai))
How do I contact Relatio about a billing or account issue?
You can reach Relatio by visiting getrelatio.com and using the support or contact options listed there; their terms identify Brora Corp (based in Las Vegas, Nevada) as the service provider, and many guidance articles recommend contacting them through the in‑app support or email channel referenced in their terms. If your purchase was through Apple or Google, you may also need to work through the relevant app store’s support for refunds.([getrelatio.com](https://getrelatio.com/terms-of-use?utm_source=openai))
Why do I still see a pending or small Relatio charge after canceling?
Some users may see temporary authorizations or pending charges when Relatio’s payment processor verifies a card or when a renewal attempt is in progress. These authorizations typically fall off automatically within a few days if the transaction isn’t completed. If you have already canceled, confirm in your app‑store or web account that the subscription shows as canceled and monitor your statement; if the charge posts as a completed transaction after cancellation, contact Relatio support or your card issuer to dispute it.([getrelatio.com](https://getrelatio.com/terms-of-use?utm_source=openai))
Can more than one Relatio subscription appear under my name or card?
Yes. Because Relatio subscriptions may be tied to specific email addresses, Apple IDs, or Google accounts, it is possible to have multiple active subscriptions if you signed up with different logins or family members used your card on their devices. Check all Apple/Google accounts and any Relatio web logins associated with your email addresses and payment methods, cancel any duplicates, and then contact support or your bank about refunds for unwanted overlapping charges.([getrelatio.com](https://getrelatio.com/terms-of-use?utm_source=openai))