Reliva

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Reliva is a U.S. hemp-derived CBD wellness brand offering tinctures, gummies, creams, and other CBD products under the Reliva CBD Wellness line, primarily through mass retail and online channels.

Natick, Massachusetts, USA
relivacbd.com
Owned by Aurora Cannabis Inc.

About Reliva

Reliva is a consumer CBD wellness brand operated by Reliva, LLC, based in Natick, Massachusetts. The company focuses on hemp-derived CBD products, including tinctures, gummies, drink mixes, topicals such as creams and sticks, and other wellness-oriented formats marketed under the "Reliva" and "Reliva CBD Wellness" names. Built around compliance, third‑party testing, and approachable price points, Reliva has become one of the larger mass‑market retail CBD brands in the United States, with distribution through major convenience and retail chains as well as online.

A charge labeled "Reliva" or "Reliva CBD Wellness" on a card statement typically comes from purchasing Reliva-branded CBD products either online through their e‑commerce site or in-store where the merchant of record is set up under the Reliva name. Purchases might include one‑time orders of CBD tinctures, gummies, balms, or creams, or replenishment orders placed via the website. While most Reliva purchases are simple one‑off retail transactions, some customers may see repeat charges if they enrolled in any recurring or subscription-style refills through online ordering or a retailer program that bills under the Reliva descriptor.

If you do not recognize a Reliva charge, first check recent receipts and email confirmations for CBD or wellness product purchases, including orders placed at gas stations, convenience stores, or pharmacies that carry Reliva products, as the descriptor may show Reliva rather than the store name. Next, review your email (including spam folders) for order confirmations from the relivacbd.com domain and any retailer accounts where you buy CBD products. If the charge still seems unfamiliar, contact the merchant or the store where you believe you purchased CBD products, and if you cannot trace it, reach out to your card issuer to dispute or inquire about the transaction while they investigate further.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Reliva.

  1. Reliva

Frequently Asked Questions

Why do I see a charge from “Reliva” or “Reliva CBD Wellness” on my card statement?

This descriptor usually appears when you purchase hemp‑derived CBD products from Reliva, either directly via their website or at a retailer where their payment processing is set up under the Reliva name. Review any recent CBD purchases—especially tinctures, gummies, or creams—from convenience stores, pharmacies, or online orders that may have been fulfilled by Reliva.

Is Reliva a subscription service, or are charges typically one‑time purchases?

Reliva primarily sells CBD products as standard retail purchases, so most charges are one‑time. However, if you opted into an auto‑replenishment or recurring refill program on their website or through a retailer partner, you could see repeating charges at regular intervals until you change or cancel that arrangement.

How can I cancel a recurring order or auto‑ship associated with Reliva?

Log into the account you used to purchase—either on relivacbd.com or the retailer’s site—and check your order or subscription settings for any auto‑ship or recurring refills. Turn off auto‑renew or cancel the subscription there. If you can’t find an option to cancel, contact the customer support channel listed in your order confirmation email and request that future recurring shipments and billings be stopped.

How do I request a refund for a Reliva CBD purchase I’m not satisfied with?

Start by reviewing the return and refund policy on relivacbd.com or the store where you purchased the product, as returns for in‑store purchases are often handled by that retailer rather than directly by Reliva. Keep your receipt, order number, and product packaging handy, then reach out to customer service via the contact information in your confirmation email or on the retailer’s website to request a refund or exchange within the stated return window.

What are typical transaction amounts for Reliva CBD products?

Reliva products are usually priced as affordable retail CBD options—small items like lip balms and sticks can appear as lower dollar charges, while tinctures, creams, and multi‑count gummy products typically show up as moderate single charges. Larger totals may reflect multiple products purchased together or several items in a single checkout.

Could a small pending or $0 Reliva charge be an authorization hold?

Yes. When you place an order online, Reliva or its payment processor may run a temporary authorization on your card to verify the payment method. This can show up as a small or pending Reliva charge and should fall off or convert to the final transaction amount once the order is processed. If a small pending amount remains for more than a few days, contact your bank or card issuer to confirm its status.

How can I verify that a Reliva charge is legitimate and not fraud?

Match the transaction date and amount with any CBD purchases made around the same time and check your emails for order confirmations from relivacbd.com or from retailers where you bought CBD. If you share your card with family members, ask whether they purchased CBD products. If no one recognizes the purchase and you have no related receipt or email, contact your card issuer immediately to report potential fraud and request more detail about the transaction.

How do I contact Reliva or get support about a billing question?

Look at your order confirmation email or the relivacbd.com website for customer service details, such as a support email address or contact form. Provide your full name, the last four digits of the card used, the transaction date and amount, and your order number if available so they can quickly locate your purchase and help clarify or resolve any billing issues.

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