About Remi
Remi is a direct-to-consumer sleep and wellness company that focuses on oral health, particularly for people who grind their teeth or want at‑home cosmetic dental care. The company sells custom-fitted night guards, whitening trays, and related accessories manufactured from customer impressions taken with an at‑home kit, aiming to offer dentist-quality products at a lower price point. Its products are ordered and managed online through its website, shopremi.com, and shipped directly to customers across the United States.
A charge from “SP SHOPREMI.COM 8002341874 CA” on your card is typically associated with purchasing a Remi product such as a custom night guard, teeth whitening kit, replacement guards on a refill plan, or other oral-care accessories from their website. In some cases, you might see charges tied to subscription-style replacement programs, limited-time discount offers promoted via podcasts or social media, or follow‑up orders placed after your initial impression kit. Small temporary authorization holds may also appear when a new payment method is added or when an order is being verified.
If you don’t recognize the charge, start by checking your email (including spam/junk folders) for order confirmations or shipping notices from Remi or shopremi.com, and review accounts of family members who might have used your card. You can verify the transaction by logging into your Remi account on their website, or by contacting their customer support team using the phone number shown on your statement (800‑234‑1874) or the support contact options listed on shopremi.com. If you still can’t match the charge to an order, reach out to Remi with the transaction date and amount so they can locate it, and then, if necessary, contact your bank or card issuer to dispute unrecognized or fraudulent charges.