Ripple+ is a wellness-focused brand that sells nicotine-free portable aromatherapy diffusers and home fragrance products online and through retail partners.
Ripple+ is a consumer wellness brand that offers nicotine‑free, portable aromatherapy diffusers and home fragrance products such as reed diffusers and room scents. Its flagship items are handheld, vape‑style aroma diffusers and rechargeable pod systems that heat botanical, plant‑based liquids (with essential-oil style flavour blends) to create inhalable vapour without nicotine. The company operates globally through its main entity, Ripple+ Limited in the UK, and subsidiaries including Ripple+ USA LLC, which serves customers in the United States and Canada.([therippleco.co](https://therippleco.co/pages/zero-nicotine?utm_source=openai))
A charge showing as “SP RIPPLE 6692958589 WY” on a card statement is most likely an online purchase from Ripple+, processed via Shopify (the “SP” prefix) and fulfilled by Ripple+ USA LLC, which is registered in Sheridan, Wyoming and licensed as a remote‑seller retail business in various U.S. jurisdictions.([fcgov.com](https://www.fcgov.com/salestax/files/sales-tax-4.1.2024.pdf?utm_source=openai)) This could be for single-use diffusers, refill pods, bundles, subscriptions, or home fragrance products purchased through their website. Depending on your bank, the descriptor may include their phone number and a state (WY) linked to the U.S. corporate registration rather than your shipping address.
If you have questions about the charge, first check your email for order confirmations from Ripple+ or "therippleco" and review your account order history if you created an account. You can contact Ripple+ customer support via the contact form or email listed on their website, referencing the last four digits of your card and the transaction date and amount.([therippleco.co](https://therippleco.co/pages/terms-conditions?utm_source=openai)) If you don’t recognize the transaction, confirm that no one in your household placed an order, then reach out to Ripple+ with the details; if it still appears unauthorized, you should dispute the charge with your card issuer, who may ask for any correspondence or receipts as part of their investigation.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Ripple+.
Why does my bank statement show “SP RIPPLE 6692958589 WY” instead of Ripple+ or therippleco.com?
“SP” typically indicates Shopify as the payment platform, and “RIPPLE” refers to Ripple+. The phone number 669‑295‑8589 and “WY” relate to Ripple+ USA LLC, a U.S. subsidiary registered in Wyoming that fulfills North American orders. Even though you ordered from therippleco.com, your bank may display this processor-style descriptor rather than the brand name.([townofbreckenridge.com](https://www.townofbreckenridge.com/home/showpublisheddocument/21394/639057134839670000?utm_source=openai))
What kinds of purchases usually generate a Ripple+ card charge?
Ripple+ charges commonly come from buying nicotine‑free portable aromatherapy diffusers, rechargeable devices and pods, or home fragrance products like reed diffusers and bundles through their website. Charges may also reflect subscription renewals if you signed up for recurring deliveries.([therippleco.co](https://therippleco.co/pages/zero-nicotine?utm_source=openai))
Does Ripple+ offer subscriptions, and how can I manage or cancel them?
Yes. Ripple+ allows customers to create an account and manage subscriptions (such as recurring shipments of diffusers or pods) through a dedicated subscription management portal linked from their site. To change, pause, or cancel, log in to your Ripple+ account, go to the subscription or billing section, and follow the prompts; you will receive an email confirmation when changes take effect.([therippleco.co](https://therippleco.co/pages/terms-conditions))
How can I request a refund or resolve a problem with my Ripple+ order?
If you received damaged items, the wrong products, or have another order issue, contact Ripple+ customer support using the contact form or email listed on therippleco.com, including your order number, photos (if applicable), and a description of the problem. They handle returns and refunds under their published Returns Policy, which is linked from their terms & conditions page.([therippleco.co](https://therippleco.co/pages/terms-conditions))
What transaction amounts are typical for Ripple+ charges?
Ripple+ transactions usually reflect the cost of individual diffusers, multi‑packs, pod kits, or home fragrance sets, often in the range of a single premium device or bundle rather than very small microcharges. If you see multiple similar‑sized charges close together, it may indicate several separate orders or a mix of products and shipping or tax being billed. Exact pricing depends on the specific products and any promotions at the time of purchase.([therippleco.co](https://therippleco.co/pages/zero-nicotine?utm_source=openai))
Can Ripple+ place small temporary or pending charges on my card?
Like many e‑commerce merchants running on Shopify, Ripple+ may appear as a pending authorization on your card when you place an order. This temporary hold is usually for the full order amount and will either clear or post as a final transaction once the order is captured. If a pending Ripple+ authorization remains for more than a few business days without a completed order, you can contact your bank and Ripple+ support for clarification.([therippleco.co](https://therippleco.co/pages/terms-conditions))
How do I verify that a Ripple+ charge is legitimate and not fraud?
To verify a Ripple+ charge, search your email for confirmations from Ripple+ or therippleco, sign into your Ripple+ account to review recent orders, and check whether anyone else in your household placed an order. Match the billed amount and date with a specific order. If you cannot find a corresponding purchase or you live in a region where you haven’t ordered from them, contact Ripple+ support with the transaction details; if it still looks suspicious, file a fraud or dispute claim with your card issuer.
How can I contact Ripple+ about a billing or account question?
You can reach Ripple+ by using the “Contact us” option on their website, which routes inquiries to their support team, or by replying to any recent order confirmation email. Provide your name, order number, and the last four digits of the card used so they can locate your transaction quickly. For U.S. customers, billing is typically handled by Ripple+ USA LLC even though the brand’s parent company is based in London.([therippleco.co](https://therippleco.co/pages/terms-conditions))