Rojone Pty Ltd

Electronics90% confidence

Rojone Pty Ltd is an Australian company that designs, manufactures, and distributes RF, microwave, GPS, and communications equipment and components for commercial, industrial, and defense applications.

Ingleburn, New South Wales, Australia
rojone.com.au

About Rojone Pty Ltd

Rojone Pty Ltd is an Australian electronics and communications company based in Ingleburn, New South Wales. They specialize in the design, manufacture, and distribution of RF and microwave components, GPS equipment, antennas, cable assemblies, and related communications hardware. Rojone supplies commercial, industrial, aviation, mining, and defense customers, and also resells products from international brands alongside their own manufactured lines. Orders can be placed via their website (rojone.com.au), by email, or through account managers for business and government clients.

A charge from Rojone Pty Ltd on your bank or card statement usually relates to the purchase of physical equipment or components, such as antennas, GPS units, RF cables, connectors, or custom cable assemblies. Most transactions are one‑time payments for quoted orders, online cart purchases, or special project builds, sometimes linked to a purchase order from your company. In some cases, you may see multiple charges or periodic invoices if your organization has a credit account, standing orders, or ongoing supply agreements. They may also place a temporary pre‑authorization when verifying a card for a new customer or for online orders before final dispatch and invoicing.

If you don’t recognize a Rojone Pty Ltd charge, start by checking recent orders placed on rojone.com.au, emailed quotations you approved, or purchase orders raised through your company’s procurement system. Look for invoices or order confirmations sent from an @rojone.com.au email address, which will list the exact amount, date, and items supplied. For clarification, you can contact Rojone’s customer service via the contact details on their website (phone and email), providing your name, company name (if applicable), approximate charge amount, and transaction date so they can locate the invoice. Common billing issues—such as freight adjustments, partial shipments, or duplicate orders—are typically resolved by issuing an updated invoice or credit note where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Rojone Pty Ltd.

  1. Rojone Pty Ltd Ingleburn AUS

Frequently Asked Questions

Why did I receive a charge from Rojone Pty Ltd on my card or bank statement?

Most charges from Rojone Pty Ltd are for one‑off purchases of RF/microwave components, GPS equipment, antennas, cables, or custom assemblies ordered via rojone.com.au, email, or through an account manager. The reference on your statement may show “ROJONE PTY LTD INGLEBURN” or similar and often corresponds to an invoice or sales order issued around the same date. If you’re part of a business or government agency, the charge may be tied to a purchase order raised by your procurement team.

Does Rojone offer subscriptions or recurring billing for their products or services?

Rojone does not typically sell consumer subscriptions; most transactions are for hardware and project‑based services billed per order or per invoice. However, some business and defense clients may have account terms with periodic invoicing (for example, monthly statements covering multiple shipments or standing orders). In those cases, you may see regular charges that match consolidated invoices or scheduled deliveries agreed in your supply contract.

What are common amounts I might see from Rojone Pty Ltd, and can shipping or GST change the total?

Common charge amounts vary widely, from small purchases of connectors or adapters (often under AUD $100) to larger orders for antennas, GPS systems, or custom cable assemblies that can run into the hundreds or thousands of dollars. The final total usually includes product cost, GST for Australian customers, and freight charges based on your delivery method and location. If your card was pre‑authorized at one amount and then charged a slightly different figure, it may reflect finalized freight, GST rounding, or order adjustments confirmed on your tax invoice.

Why do I see a pending or temporary charge from Rojone that later disappears or changes?

Rojone may place a temporary authorization hold on your card when you place an order online or over the phone to confirm that funds are available. This pending amount might differ slightly from the final charge if freight, GST, or product quantities are adjusted before dispatch. Authorization holds that are not captured as a final payment usually drop off your statement within a few business days, depending on your bank’s policies.

How can I get a copy of my Rojone invoice or receipt to verify this charge?

Invoices and order confirmations are typically emailed from an @rojone.com.au address to the contact provided at the time of order. If you can’t find the document, check with your purchasing or accounts department (for business orders) or search your email for “Rojone” and the approximate order date. You can also contact Rojone via the details on rojone.com.au with your name, company name, approximate charge amount, and date, and request a PDF copy of the relevant invoice or statement.

How do I change, cancel, or pause an order with Rojone to avoid further charges?

Because Rojone mainly supplies custom or specialized technical products, order changes or cancellations depend on the production and shipping status. If the order has not yet been built, customized, or dispatched, they may be able to cancel or amend it, sometimes with restocking or cancellation fees as per their terms. Contact their sales or customer service team as soon as possible (phone is best for urgent changes), referencing your quote, order number, or invoice number so they can advise what’s still possible.

How do I request a refund or credit from Rojone if I believe I was overcharged or received the wrong items?

If you suspect an overcharge, duplicate payment, or billing error, first compare the transaction amount with the tax invoice issued by Rojone. Then contact their accounts or customer service team with copies of your bank statement (redacted as needed), invoice, and any delivery documentation so they can investigate. Where an error is confirmed, Rojone typically resolves it by issuing a refund to the original payment method or a credit note against your account, subject to their returns and warranty policies for the products supplied.

How can I contact Rojone Pty Ltd about a charge I don’t recognize?

You can reach Rojone through the contact details listed on rojone.com.au, which typically include a main phone number for their Ingleburn, NSW office and one or more email addresses for sales and accounts. When you contact them, provide the exact transaction amount, date, the name on the card or account, and any reference that appears on your bank statement. This information helps their accounts team quickly locate the related invoice or order and explain what was supplied and to whom.

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