Rovena

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Rovena is an online retail brand operated by Ziqra Commerce LLC, selling consumer products such as watches and accessories through its Shopify-powered storefront.

Sheridan, Wyoming, United States
Owned by ZIQRA COMMERCE LLC

About Rovena

Rovena is an e‑commerce brand that sells consumer goods online, including fashion accessories such as watches and related lifestyle products. The storefront, branded as Rovena and shoprovena, is operated on the Shopify platform and markets itself with promotions like “Buy 1, Get 1 Free” and free shipping on orders, targeting customers primarily in the United States and other English‑speaking markets.([shoprovena.com](https://shoprovena.com/policies/terms-of-service)) The business entity behind the store is ZIQRA COMMERCE LLC, which lists a Wyoming mailing address but fulfills orders online only.([shoprovena.com](https://shoprovena.com/policies/terms-of-service))

A charge from “ROVENA … WY” on a card statement most likely corresponds to an online purchase made on one of Rovena’s sites, such as shoprovena.com, using Shopify Payments. These charges are typically one‑time transactions for physical goods shipped to the customer; however, customers may see multiple or split charges if they placed more than one order, used discounts, or if an initial authorization was adjusted when the order was finalized. Because Shopify Payments is used, the descriptor can include a terminal or ID string plus the business name and state, which aligns with the WY reference in your descriptor.([shoprovena.com](https://shoprovena.com/policies/terms-of-service))

If you have questions about a Rovena charge, start by checking your email for an order confirmation from “Rovena” or “shoprovena” and compare the amount and date with your statement. You can also visit the store’s website and use the “Track Order” or “Contact Us” pages, or email their listed support address with your order number and the last four digits of the card used.([shoprovena.com](https://shoprovena.com/policies/terms-of-service)) If you don’t recognize the transaction, ask your card issuer to review the charge, and consider changing your card details in case of unauthorized use.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Rovena.

  1. ROVENA ROVENA 564-2044127 WY US
  2. TERMINAL 441495 ROVENA 564 20441 WY TRAN DATE 08-24-26

Frequently Asked Questions

Why do I see a charge from Rovena or shoprovena on my card statement?

This charge usually corresponds to an online purchase made from Rovena’s Shopify store (shoprovena.com), operated by ZIQRA COMMERCE LLC, for products such as watches or accessories. Check your email for an order confirmation around the transaction date and compare the total, including any discounts or shipping, with the amount on your statement.

Does Rovena use subscriptions or recurring billing?

Based on current site information, Rovena primarily processes one‑time payments for physical products and does not prominently advertise subscription plans.([shoprovena.com](https://shoprovena.com/policies/terms-of-service)) If you see repeated charges, review your order history and contact Rovena support with your order numbers to confirm that multiple separate orders weren’t placed.

How can I contact Rovena about a billing or order issue?

You can contact Rovena by using the “Contact Us” form on shoprovena.com or by emailing their listed support address, support@shoprovena.com.([shoprovena.com](https://shoprovena.com/policies/terms-of-service)) Include your full name, order number, transaction date, and the last four digits of the card used so they can locate your order quickly.

What are common order amounts for Rovena purchases?

Rovena markets limited‑time offers like “Buy 1, Get 1 Free” and free shipping on orders, so charges often reflect promotional pricing bundles plus applicable taxes.([shoprovena.com](https://shoprovena.com/policies/terms-of-service)) If your charge doesn’t match the advertised price you remember, review your invoice for currency conversion, taxes, or add‑ons at checkout.

Why do I see two Rovena charges or a $0–$1 pending amount?

Because Rovena uses Shopify Payments, you may see an initial authorization hold when you place an order and a final captured charge when the order is processed.([shoprovena.com](https://shoprovena.com/policies/terms-of-service)) The smaller or duplicate pending authorization should drop off automatically after a few days; if it lingers or posts as a second charge, contact Rovena support and your card issuer.

How do I request a refund or return from Rovena?

Visit shoprovena.com and review the Refund Policy page in the footer, then submit a request through the Contact Us form or by emailing support@shoprovena.com with your order number, photos (if an item is damaged or defective), and a brief explanation.([shoprovena.com](https://shoprovena.com/policies/terms-of-service)) They will confirm eligibility, provide return instructions if applicable, and issue a refund back to your original payment method once processed.

Can I cancel or change my Rovena order after it’s placed?

Rovena states that orders are processed quickly; once submitted, changes or cancellations may only be possible before fulfillment begins.([shoprovena.com](https://shoprovena.com/policies/terms-of-service)) If you need to cancel or edit an order, contact Rovena support immediately with your order number—if shipping has already started, you may need to follow the return process instead.

What should I do if I don’t recognize a Rovena charge at all?

First, search your email accounts for “Rovena” or “shoprovena” to see if someone in your household placed an order. If you still don’t recognize it, contact Rovena support with a screenshot (masking full card details) and ask them to look up the transaction. In parallel, notify your bank or card issuer that the charge may be unauthorized so they can block further activity and start a dispute if needed.

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