Salamanca Inn

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Salamanca Inn is an all-suite hotel offering accommodation, dining, and event facilities near Salamanca Place in Hobart, Tasmania.

Hobart, Tasmania, Australia
salamancainn.com.au

About Salamanca Inn

Salamanca Inn is a 4½-star, all-suite hotel located just behind Salamanca Place in Hobart, Tasmania. It offers spacious self-contained suites with separate living areas, kitchen facilities, and complimentary Wi‑Fi, catering to both leisure and business travellers. The property features an indoor heated pool, undercover parking, conference and meeting rooms, and an onsite restaurant and bar serving breakfast, dinner, and room service. The inn is within easy walking distance of Salamanca Market, the waterfront, and Hobart’s CBD.

A charge from “Salamanca Inn” or similar wording may appear on your bank or card statement when you stay at the hotel, dine at their onsite restaurant or bar, book function or conference facilities, or purchase add-ons such as parking or room service. You may also see separate or repeated charges for multiple room nights, incidentals (like minibar or restaurant transfers to your room), or group/event bookings. Like many hotels, Salamanca Inn may place a pre‑authorisation hold on your card at check‑in to cover your room rate and a security bond for incidentals; this appears as a pending charge and is usually released by your bank several days after check‑out if not fully used.

If you’re unsure about a Salamanca Inn charge, first compare the date and amount with any recent or past stays in Hobart, restaurant visits, or event bookings you may have made there, and check your email for booking confirmations or folios. You can access or request tax invoices and detailed receipts by contacting the property directly via the contact form or email address listed at salamancainn.com.au, or by calling the phone number on your booking confirmation. Common billing issues—such as duplicate-looking charges, security deposits that haven’t yet dropped off, or additional nights/guests—are usually resolved by speaking with the front desk or accounts department, who can provide a line-by-line breakdown of your bill and, where appropriate, process adjustments or refunds.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Salamanca Inn.

  1. Salamanca Inn Hobart Hobart AUS

Frequently Asked Questions

Why do I see a charge from Salamanca Inn on my card when I stayed there recently?

Hotel room charges at Salamanca Inn are typically processed at check‑out, which may be a day or two after your actual stay dates, so the transaction date on your statement can differ from your arrival date. The total may include nightly room rates, taxes, and any incidentals you charged to your room such as restaurant meals, minibar items, parking, or late check‑out fees. Check the final invoice you received at check‑out or by email to match each item with the total charged.

What is the pre‑authorisation or security deposit Salamanca Inn put on my card?

At check‑in, Salamanca Inn commonly places a pre‑authorisation (security hold) on your credit or debit card to cover your expected accommodation charges plus an additional amount for incidentals. This appears as a pending transaction and is not a completed charge unless used to settle your final bill. After check‑out, any unused portion of the pre‑authorisation is released by the hotel immediately, but your bank may take 3–10 business days to remove it from your available balance.

Why do I have more than one Salamanca Inn charge for the same stay?

Multiple Salamanca Inn entries on your statement can occur if the room charge and incidentals are processed separately, or if you extended your stay and an extra night was charged as an additional transaction. You may also see the initial pre‑authorisation hold plus the final settled charge, which can look like a duplicate until the hold drops off. Compare each transaction amount with your folio, and if something doesn’t match, contact the hotel’s accounts or front desk team via the details on salamancainn.com.au for clarification.

How can I get a copy of my Salamanca Inn receipt or tax invoice?

If you booked directly, Salamanca Inn can email you a detailed tax invoice showing nightly rates, dates of stay, and all incidentals. Use the contact details on salamancainn.com.au or reply to your booking confirmation email and request a copy of your folio, including the last four digits of the card charged and your stay dates. If you booked through an online travel agent (such as Booking.com or similar), your accommodation charge may be invoiced by that platform, while incidentals from the hotel (such as restaurant or parking) can still be receipted directly by Salamanca Inn on request.

I was charged by Salamanca Inn but cancelled my booking—why did this happen?

Depending on the rate you chose, Salamanca Inn may offer flexible bookings with free cancellation up to a certain time before arrival, and non‑refundable or advance‑purchase rates that are charged even if you cancel. If you cancelled after the free‑cancellation cut‑off, a late cancellation or no‑show fee—often equal to one night’s stay—may apply. Review the cancellation policy in your confirmation email and then contact the property directly if you believe you cancelled within the allowed timeframe, providing your booking reference and cancellation confirmation.

How do I query a restaurant or bar charge from Salamanca Inn?

Restaurant and bar purchases at Salamanca Inn can appear on your statement either as a direct restaurant transaction or as part of your room bill if you charged them back to your suite. Check any itemised receipts you received when dining; if you signed to charge to your room, those items will appear on your hotel folio. If you don’t recognise a food or beverage charge, contact the hotel with the transaction date and amount so they can retrieve the signed docket or POS record and verify the details.

Can Salamanca Inn refund an incorrect or disputed charge to my card?

If Salamanca Inn confirms an overcharge or error—for example, an incorrect minibar item, a duplicate payment, or a fee applied in error—they can process a refund back to the original card used. Refunds are typically initiated within a few business days, but your bank may take additional time to display the credit on your account. Always request a written confirmation or updated invoice from the hotel’s accounts team so you can track the refund with your bank if needed.

How can I contact Salamanca Inn about a charge I don’t recognise?

Visit salamancainn.com.au and go to the Contact or About page to find the current phone number and email address for reservations or reception. When you call or email, provide your full name, approximate dates you might have stayed or dined there, the last four digits of the card, and the exact amount and date of the charge as it appears on your statement. This information helps their staff quickly locate the transaction and provide an itemised breakdown or correction if required.

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