Scentbird

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Scentbird is a subscription-based fragrance and beauty service that sends members monthly samples of designer perfumes, colognes, and related products.

New York, NY
scentbird.com

About Scentbird

Scentbird is a fragrance and beauty subscription service that allows customers to try designer and niche perfumes, colognes, and occasionally other beauty products in travel-sized formats. Members typically choose one or more scents each month from a large catalog of brands and receive them in reusable atomizers, with options to upgrade or add additional items. The service is aimed at people who want to explore different fragrances without committing to full-size bottles.

A Scentbird charge on your card usually indicates a monthly subscription fee for their fragrance plan, an upgraded multi-product plan, or an add-on purchase (such as extra scents or limited-edition products). The descriptor may include an internal code like “479338” alongside “SCENTBIRD,” but the charge is still from Scentbird. Charges are generally recurring on a monthly basis until the subscription is paused or cancelled, and may post a few days before your monthly shipment is prepared.

If you are unsure about a Scentbird charge, start by logging into your Scentbird account and checking your Subscription and Order History pages for recent billing and shipments. Verify whether you have multiple profiles, or if a family member might be using the service under a shared card. For billing issues, refunds, or to cancel, you can manage your plan from your online account or contact Scentbird customer support through their help center or email; having the date, amount, and last four digits of the card that was charged will help them locate the transaction quickly.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Scentbird.

  1. 479338 SCENTBIRD

Frequently Asked Questions

Why do I see a recurring monthly charge from Scentbird on my card?

Scentbird is a subscription service, so you’re billed automatically each month for your active plan. The charge typically corresponds to your monthly fragrance shipment or any upgrades you’ve chosen. You can see your upcoming and past charges under the Billing or Subscription section of your Scentbird account.

What does a Scentbird charge with a number like “479338 SCENTBIRD” mean?

The number (such as 479338) is usually an internal or processor reference code that appears alongside the Scentbird descriptor on your statement. The actual merchant is Scentbird, and the charge generally represents your monthly subscription fee or an additional order placed through your account.

How do I cancel my Scentbird subscription to stop future charges?

Log in to your Scentbird account, go to the Subscription or Account Settings section, and follow the prompts to cancel or pause your subscription before your next billing date. Once cancelled, you should no longer be billed in subsequent cycles, though any charges already processed will still ship as scheduled.

Can I pause my Scentbird subscription instead of cancelling?

Yes, Scentbird typically allows you to pause your subscription for one or more months. This can be done in your account settings under Subscription Management. While paused, you won’t receive monthly shipments or be billed for those paused months, but your account remains available to restart later.

How do I request a refund or report an incorrect Scentbird charge?

If you believe you were charged in error, first check your account’s Order History and billing dates. If something looks wrong, contact Scentbird support through their online help center or customer service email with details of the charge (amount, date, and last four digits of the card). They will review your account and advise whether a refund or account adjustment is possible.

Why was I charged by Scentbird after I thought I cancelled?

Scentbird bills at the start of each subscription cycle. If you cancel after your billing date, that month’s order is usually still processed and shipped, and the charge will remain. Check your account for your exact billing date and ensure your cancellation was fully completed before that date going forward.

Does Scentbird place authorization holds or small temporary charges?

In some cases, Scentbird or its payment processor may place a small temporary authorization on your card when you update payment details or start a new subscription. These holds are used to verify your card and should automatically drop off within a few business days without turning into a posted charge.

How can I confirm what specific products a Scentbird charge paid for?

Log in to your Scentbird account and open the Order History or Past Shipments section. Each billed cycle will list the fragrances or products included in that month’s shipment, along with the billing date and amount, allowing you to match items directly to the charge on your bank or card statement.

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