Secret Food Tours

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Secret Food Tours is a guided culinary tour company that offers food- and drink-focused walking tours in cities around the world. It is a trading name of Essor Ltd, a tour operator based in London.

London, United Kingdom
secretfoodtours.com
Owned by Essor Ltd

About Secret Food Tours

Secret Food Tours is a global food-tour operator that organizes guided walking tours centered on local cuisine, drinks, and culture in dozens of cities worldwide. Operating under the trading name "Secret Food Tours," Essor Ltd designs small-group experiences where guests visit a curated selection of restaurants, markets, bars, and specialty shops to sample regional dishes while learning about the area’s history and food traditions. Tours range from classic city food walks to themed experiences, such as wine, beer, or dessert-focused routes, and are typically booked online in advance.

A charge labeled something like "GDP*SecretFoodRe" on a Visa statement is very likely a truncated descriptor for an online booking with Secret Food Tours, processed via a payment provider (the "GDP*" portion) followed by an abbreviated merchant name ("SecretFoodRe..."). Charges usually correspond to one-time purchases of tour tickets, upgrades (such as added drinks packages), private or corporate events, or gift vouchers. In most cases, the full amount is charged at the time of booking and will appear under the legal billing entity (Essor Ltd/Essor Inc) or an abbreviated brand name rather than the specific city or tour title.

If you have questions about this charge, start by searching your email for a confirmation from Secret Food Tours or Essor Ltd, and logging into your account (if created) on secretfoodtours.com to review upcoming or past bookings. Compare the charge amount and date with any tour reservations, vouchers, or third‑party marketplace bookings that referenced Secret Food Tours. If you still don’t recognize the transaction, you can contact the company via the contact details on their website or in their confirmation emails; they typically handle bookings through their own site and a third‑party payment processor, so you may need your booking reference and the last four digits of the card used. If the merchant cannot locate the charge or you suspect fraud, your card issuer can assist with dispute options.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Secret Food Tours.

  1. GDP*SecretFoodRe

Frequently Asked Questions

Why does my bank statement show a charge like "GDP*SecretFoodRe" instead of Secret Food Tours?

Many banks display only a limited number of characters of the merchant name and also show the payment processor prefix first. In this case, "GDP*" likely refers to the processor, while the truncated portion "SecretFoodRe" corresponds to Secret Food Tours, the brand operated by Essor Ltd. The full descriptor may not fit on your statement, but it typically relates to a food tour booking you made online.

Is the Secret Food Tours charge a one-time payment or a subscription?

Secret Food Tours generally charges a one-time amount for each tour booking, upgrade, or private event. They do not operate on a subscription model, so recurring monthly charges are unusual. If you see multiple similar charges, they usually correspond to separate tour bookings, add-ons (such as drinks packages), or bookings for multiple travelers.

How can I confirm which tour my Secret Food Tours charge is for?

Search your email for messages from Secret Food Tours or Essor Ltd containing a booking confirmation, voucher, or ticket PDF. These will list the city, tour name, date, number of guests, and amount paid. You can also check any account you may have created at secretfoodtours.com using the same email address used at checkout, then compare the booking details to the date and amount of the card charge.

What is Secret Food Tours’ refund or cancellation policy for my booking?

According to Secret Food Tours’ terms, standard tour tickets are typically non-refundable once booked, though they may offer rescheduling or credit toward a future tour in some cases, especially if they cancel or reschedule a tour themselves. Policies can vary by tour type and group size, so review the specific terms linked in your confirmation email or on their website, and contact them promptly if your plans change.

How do I request a refund or change the date of my Secret Food Tour?

To request a refund, date change, or credit, reply to your booking confirmation email or use the contact form or support email listed on secretfoodtours.com, providing your booking reference, tour city, date, and the last four digits of the card used. They will review your request under their current terms and may offer to reschedule or issue credit even when cash refunds are limited, particularly if there are operational changes on their side.

Why do I see a pending or duplicate Secret Food Tours charge on my card?

When you book online, your bank may place a temporary authorization hold to verify funds, which can appear as a pending or duplicate charge. Typically, the hold is released automatically after a few days, leaving only the final settled transaction. If a pending amount remains for more than a week or you see two posted charges for the same booking, contact both Secret Food Tours and your card issuer for clarification.

How can I contact Secret Food Tours about a billing issue?

You can reach Secret Food Tours by using the contact options on secretfoodtours.com, such as their contact form or published support email address. Include your full name, the email used to book, booking reference, tour city and date, and a screenshot or description of the statement charge so they can quickly locate the transaction and assist with refunds, date changes, or charge clarifications.

I don’t recognize any booking with Secret Food Tours—what should I do about this charge?

First, check with family members or travel companions who may have used your card to book a tour, and search all your email addresses for confirmation messages from Secret Food Tours or Essor Ltd. If no one recognizes the transaction and there is no matching confirmation, contact Secret Food Tours with the date, amount, and last four digits of your card to see if they can locate the booking. If they cannot match the charge or you still suspect it’s unauthorized, notify your card issuer immediately to report possible fraud and discuss dispute options.

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