Sharjah Aviation Services

Travel98% confidence

Sharjah Aviation Services is a joint-venture ground handling company that provides passenger, ramp, and cargo handling services as the sole ground services provider at Sharjah International Airport.

Sharjah, United Arab Emirates
sharjahaviation.com
Owned by Joint venture between Sharjah Airport Authority and Air Arabia

About Sharjah Aviation Services

Sharjah Aviation Services is the sole ground handling provider at Sharjah International Airport in the United Arab Emirates. As a joint-venture company, it delivers a full range of airport ground services, including passenger check-in and boarding, ramp operations, baggage handling, aircraft loading and unloading, and cargo and mail handling for airlines operating to and from Sharjah. The company works directly with airlines, tour operators, cargo agents, and airport partners to ensure smooth, efficient, and safe operations on the ground. More information about their services is available at sharjahaviation.com.

A charge from Sharjah Aviation Services may appear on a bank or card statement when airport-related services are billed directly to a passenger, corporate client, or cargo customer rather than through an airline ticket. Common scenarios include fees for excess or special baggage, airport passenger services (such as meet & assist or special handling), cargo or freight-related payments, staff or crew transport, or operational services arranged by a travel agent or corporate travel department. In some cases, you might see a pre-authorization or temporary hold if a card was used as security for potential additional fees at the airport, with the final amount settling later.

To verify or resolve questions about a Sharjah Aviation Services charge, start by checking recent travel through Sharjah International Airport, including any excess baggage, special assistance, or cargo shipments you or your company arranged around the transaction date. Look for receipts, e-tickets, or invoices from your airline, travel agent, or cargo broker that reference Sharjah or ground handling charges. If you still cannot identify the payment, visit sharjahaviation.com and use the contact information or inquiry forms provided, including the appropriate department (passenger services, cargo, or corporate). Have your transaction date, exact amount, last four digits of the card, and any booking or airway bill numbers ready so customer service or the relevant department can quickly trace the charge and advise on refunds, billing corrections, or documentation requests.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Sharjah Aviation Services.

  1. SHJ AVIATION SERVICES SHARJAH AE

Frequently Asked Questions

Why am I seeing a charge from Sharjah Aviation Services on my card if I only booked a flight?

Sharjah Aviation Services typically bills airlines and partners, but in some cases specific airport services are charged directly to passengers. This may occur if you paid for excess baggage, special baggage handling, unaccompanied minor services, meet & assist, or other airport services at Sharjah International Airport. Sometimes these services are split from the main ticket and appear under “Sharjah Aviation Services” instead of your airline’s name on your statement.

What are common amounts I might be charged by Sharjah Aviation Services?

Amounts can vary widely because they depend on the type of service—such as excess baggage per kilogram, special equipment handling, or cargo and storage fees. Passenger-related charges are often in rounded amounts in AED (UAE dirham), for example AED 50–500 for smaller services, while cargo and corporate services can be significantly higher. The exact tariffs are determined by Sharjah Aviation Services in coordination with airlines and airport authorities, and should appear on your invoice or receipt issued at the airport or by your airline/agent.

Can Sharjah Aviation Services place an authorization hold or pending charge on my card?

Yes. If your card was used as a guarantee for possible extra costs—such as excess baggage adjustments or operational services—Sharjah Aviation Services or its payment processor may place a temporary authorization hold. This can appear as a pending charge, often for a rounded amount, and should either drop off or be replaced by the final settled transaction within a few business days. If the hold does not clear or you see both the hold and a final charge, you should contact your bank and then Sharjah Aviation Services with proof of the duplicate.

How do I request a refund or dispute a charge from Sharjah Aviation Services?

To request a refund, first gather your receipt, boarding pass or airway bill number, and any proof of payment (screenshots of the charge, POS slip, etc.). Then contact Sharjah Aviation Services via the contact details on sharjahaviation.com, specifying whether your case relates to passenger services, baggage, or cargo so it can be routed correctly. Explain the reason for your request—such as duplicate charging, service not received, or an adjustment in baggage or cargo weight—and they will review the case under their internal refund and credit policies. If you cannot reach a resolution, you can then follow up with your bank or card issuer to open a formal dispute.

How can I cancel or modify a service associated with Sharjah Aviation Services, like baggage or airport assistance?

Most passenger services handled by Sharjah Aviation Services—such as excess baggage arrangements or special handling—are tied to your airline booking rather than a standalone subscription. To cancel or change these services before travel, you normally need to contact your airline or the travel agent that issued your ticket, as they manage the booking and service notes sent to the airport. For cargo or freight services, contact the cargo agent, freight forwarder, or the Sharjah Aviation Services cargo department listed on your airway bill; they can advise if a shipment or storage service can be amended and whether cancellation fees apply.

Does Sharjah Aviation Services offer subscriptions or recurring billing?

Sharjah Aviation Services does not generally offer consumer subscriptions like a streaming or membership service, so you should not see monthly recurring fees in the way you would from a subscription app. However, corporate clients, airlines, and freight forwarders may have ongoing contractual or account-based billing, which can result in regular invoices and corresponding card or bank payments. If you see a pattern of repeated charges but are not a corporate or frequent cargo customer, review your recent travel and contact Sharjah Aviation Services to ensure your card details have not been mistakenly attached to a third-party account.

How can I contact Sharjah Aviation Services about a mystery charge?

Go to sharjahaviation.com and navigate to the Contact or Inquiry section to find the most current email addresses and phone numbers for passenger services, cargo, and general administration. When you reach out, include your full name (as it appears on your ticket or shipment), date and amount of the charge, last four digits of the card used, and any flight or airway bill numbers. Providing this information upfront helps their team quickly locate the transaction and confirm what service was billed.

I see a Sharjah Aviation Services charge but I never traveled through Sharjah. What should I do?

First confirm that no one in your household or company used your card for travel, cargo, or airport services at Sharjah International Airport on or around the transaction date. If you still cannot link the payment to any legitimate activity, contact Sharjah Aviation Services with the transaction details to check if the charge is connected to a booking or shipment in your name or card number. If they cannot locate a matching, valid service, immediately notify your bank or card issuer to report possible card misuse and request a card replacement and formal dispute.

This merchant is in the Travel category

Browse all

Related Merchants

Smarte Carte
Webjet
Booking.com
Wi-Fi Onboard
Canberra Airport

Compare Sharjah Aviation Services

vsSmarte CartevsWebjetvsBooking.com

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you