Shiraz Taupo Limited is a New Zealand company that operates motel-style accommodation in the Taupō area, providing lodging services to travelers.
Auckland, New Zealand
Owned by Leroy Group Holdings (2022) Limited
About Shiraz Taupo Limited
Shiraz Taupo Limited is a New Zealand–registered company that operates in the motel and accommodation sector, with its business classification listed officially as “motel operation.” The company is based in East Tamaki Heights, Auckland, and trades in the North Island, with operations associated with the Taupō area, a popular lake and tourism destination in New Zealand. Shiraz Taupo Limited is a behind-the-scenes ownership/management entity rather than a consumer-facing brand, so guests will usually know the name of the specific motel they stayed at in Taupō, not the company name itself.([newzealand-company.com](https://newzealand-company.com/co/shiraz-taupo-limited?utm_source=openai))
A charge from “SHIRAZ TAUPO LIMITED,” “SHIRAZ TAUPO LTD,” or a similar descriptor on your bank or card statement typically relates to a stay at a motel-style accommodation in or around Taupō, New Zealand. This may reflect room charges for one or more nights, taxes and fees, add-ons such as extra guests or rollaway beds, parking, spa or hot tub access, or incidentals like breakfast or laundry. If you booked through a third-party site (such as an online travel agency), the underlying property owner can still appear as the billing merchant, and the charge may be processed in New Zealand dollars (NZD), which can result in small statement differences due to currency conversion or foreign transaction fees.
To verify or resolve questions about a Shiraz Taupo Limited charge, start by checking your email for booking confirmations from any Taupō motel or travel site around the transaction date, and compare the total in NZD against what appears on your statement after currency conversion. If you still have concerns, contact the motel you stayed at (if known) or reach out directly to Shiraz Taupo Limited using the Companies Office contact details: phone +64 21 220 4696 or email masoud@visa.org.nz.([companyhub.nz](https://www.companyhub.nz/companyDetails.cfm?nzbn=9429041646557&utm_source=openai)) Your card issuer can also provide the full merchant descriptor, date, and authorization details, and can help you dispute the transaction if you confirm that no one on your account authorized a Taupō-area accommodation purchase.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shiraz Taupo Limited.
Why am I seeing a charge from SHIRAZ TAUPO LIMITED on my statement?
This charge usually corresponds to a motel stay or accommodation-related purchase in the Taupō, New Zealand area that is owned or managed by Shiraz Taupo Limited. Even if your booking confirmation shows a different motel brand name or was made through an online travel agency, the underlying owner can appear as “SHIRAZ TAUPO LIMITED” on your card or bank statement. Review any recent or past trips to Taupō and check emails from booking sites around the same date as the charge.
How much does a stay connected to Shiraz Taupo Limited typically cost?
Shiraz Taupo Limited is an operator/owner, so exact prices depend on the specific motel, room type, and travel dates. As a reference, comparable motels in central Taupō often range roughly from about NZD $120 to $270 per night, with higher rates for lake views, larger apartments, or peak-season dates.([newzealand.com](https://www.newzealand.com/int/plan/business/chevron-motel-ltd/?utm_source=openai)) Your actual total may include taxes, additional guest fees, and incidentals; the most accurate pricing will be shown on the booking confirmation email sent by the motel or the travel website you used.
Could this be a recurring or subscription-style charge?
Motel stays with Shiraz Taupo Limited are generally billed as one-time transactions tied to a specific booking, not as ongoing subscriptions. However, if you booked multiple dates or allowed the property to keep your card on file for future stays, you might see additional one-off charges when those stays occur or when late cancellation fees are applied. Check your booking confirmations for each date you reserved to confirm whether a second or later stay was scheduled.
Why is the amount different from what I remember paying for my motel booking?
There are a few common reasons the amount can differ: first, room rates are normally charged in New Zealand dollars (NZD), so your card issuer converts this into your home currency at its own exchange rate and may add a foreign transaction fee. Second, the final bill may include extras such as additional guests, rollaway beds (often around NZD $20 per night at similar Taupō motels), breakfast, parking, or late check-out fees.([wotif.co.nz](https://www.wotif.co.nz/Taupo-Hotels-Chevron-Motel.h18894551.Hotel-Information?utm_source=openai)) Compare your folio or receipt from checkout against the posted transaction to see the detailed breakdown.
How do I get a receipt or invoice for a Shiraz Taupo Limited charge?
If you stayed at a motel, the easiest way to obtain an itemized receipt is to contact that property directly using the details on your booking confirmation, as they can resend your folio for the dates you stayed. If you can’t identify the property, note the exact transaction date and amount and then email Shiraz Taupo Limited at masoud@visa.org.nz or call +64 21 220 4696 and request a copy of the invoice associated with your charge.([companyhub.nz](https://www.companyhub.nz/companyDetails.cfm?nzbn=9429041646557&utm_source=openai)) Your bank or card issuer can also provide the full merchant descriptor, which sometimes includes the motel’s trading name to help you track it down.
How can I dispute, cancel, or get a refund for a charge from Shiraz Taupo Limited?
First, review the cancellation and refund terms on your original booking confirmation, as Taupō motels commonly use policies such as free cancellation up to a set time before arrival, with charges applying for late cancellations or no-shows.([newzealand.com](https://www.newzealand.com/us/plan/business/sails-on-the-lake/?utm_source=openai)) If you believe you were charged in error, contact the motel or Shiraz Taupo Limited directly (via masoud@visa.org.nz or +64 21 220 4696) and request a review of the charge, providing booking references and dates. If you cannot resolve the issue with the merchant, contact your card issuer and ask about disputing the transaction; they may initiate a chargeback investigation if the charge appears unauthorized or inconsistent with the stated policy.
What if I recognize the motel stay but not the merchant name SHIRAZ TAUPO LIMITED?
It’s common for New Zealand accommodation companies to process card payments under the legal company name rather than the public-facing motel brand. In this case, Shiraz Taupo Limited is the behind-the-scenes company recorded with the New Zealand Companies Office as operating motel accommodation in the region, so its name may appear on your statement even though your booking and signage showed a different motel name.([newzealand-company.com](https://newzealand-company.com/co/shiraz-taupo-limited?utm_source=openai)) As long as the date and amount match your stay (after currency conversion and fees), the charge is likely legitimate and simply reflecting the owner entity.
How do I contact Shiraz Taupo Limited about a mysterious charge?
Shiraz Taupo Limited does not list a public consumer website, but official company records show a contact phone number of +64 21 220 4696 and an email of masoud@visa.org.nz, both associated with the registered office in East Tamaki Heights, Auckland.([companyhub.nz](https://www.companyhub.nz/companyDetails.cfm?nzbn=9429041646557&utm_source=openai)) When you reach out, include your full name, the last four digits of the card used, the exact transaction date and amount, and any booking reference you have so they can quickly locate the relevant stay and explain or correct the charge.