Shopica Pty Ltd

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Shopica Pty Ltd is an Australian online retailer offering a curated range of homeware, furniture, nursery products, pet-care items, and safety PPE designed for modern Australian homes and lifestyles.

Smithfield, New South Wales, Australia
shopica.com.au

About Shopica Pty Ltd

Shopica Pty Ltd is an Australian online retailer based in Smithfield, New South Wales, operating via its website at shopica.com.au. The company focuses on products for modern Australian homes and families, including homewares, indoor and outdoor furniture, nursery and baby items, pet-care products, and personal safety and PPE essentials. Orders are placed online and shipped across Australia, with product ranges that typically include both well-known brands and carefully selected value lines suited to everyday household use.

A charge from “SHOPICA PTY LTD,” “SHOPICA.COM.AU,” or similar may appear on your bank or card statement when you’ve placed an order through their website, paid for a back-ordered item that has just shipped, or updated your payment details for an existing order. Most Shopica transactions are one-time purchases, but you may also see charges related to split payments (if offered by your card or a payment partner), shipping or handling fees, or a charge reprocessed after a failed or expired card attempt. In some cases, a small temporary authorization may appear when you first place an order or update your payment method; this is used to verify your card and is usually released within a few business days.

If you’re unsure about a Shopica charge, start by checking your email for order confirmations or shipping notifications from shopica.com.au around the date of the transaction, and review your purchase history under your account on their website if you created one at checkout. Compare the amount on your statement with the order total, including shipping and GST. For questions about billing, delivery, returns, or refunds, use the contact details or enquiry form on the “Contact” or “Customer Service” section of shopica.com.au, and have your full name, email address used at checkout, and any order number ready. If you suspect an unauthorized transaction, contact Shopica promptly and also notify your bank or card issuer so they can secure your account while the charge is investigated.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shopica Pty Ltd.

  1. SHOPICA PTY LTD +61421912464 AU
  2. SHOPICA PTY LTD SMITHFIELD AU

Frequently Asked Questions

Why did I get a charge from SHOPICA PTY LTD or SHOPICA.COM.AU on my bank statement?

This charge is typically linked to an online order you or someone in your household placed at shopica.com.au for items such as homeware, furniture, nursery products, pet-care goods, or safety PPE. The amount usually corresponds to the full order total including GST and shipping. Check your email for a Shopica order confirmation or log into your account on shopica.com.au to match the charge date and amount with an order number.

Does Shopica use subscriptions or recurring billing for any of its products?

Shopica primarily processes one-time payments for individual orders and does not generally operate a traditional subscription or membership model. However, if you saved your card details or used a buy-now-pay-later or installment option at checkout (through a third-party payment provider), you may see multiple related charges on your statement. Review your original order confirmation and any emails from the payment provider to understand your payment schedule.

Why is the amount I was charged by Shopica different from the price I remember seeing?

Differences usually come from added shipping costs, GST, or promotional discounts that changed the final total. If you edited your cart (for example, adding a bulky furniture item or PPE in larger quantities) or changed delivery options, your total may have adjusted at checkout. Compare your bank charge with the final order total on your Shopica order confirmation email or invoice, which lists item prices, tax, and shipping separately.

How can I cancel or change my Shopica order after I see the charge?

Shopica orders are generally processed quickly, so cancellations or changes are only sometimes possible once payment has been captured. If you need to cancel, update your delivery address, or modify items, contact Shopica as soon as possible using the customer service or contact form on shopica.com.au and provide your order number. If the order has already been dispatched, you may need to follow their returns process instead of a direct cancellation.

How do I request a refund or return an item purchased from Shopica?

To request a refund, start by reviewing the returns or refund policy section on shopica.com.au, which outlines timeframes and conditions for returning homeware, furniture, nursery, and PPE items. Then contact Shopica’s support through their website with your order number, photos of any damage or faults (if applicable), and a brief description of the issue. Once your return is approved and the goods are received in the required condition, Shopica will typically process the refund back to your original payment method within their stated processing timeframe.

Why do I see a small or duplicate pending charge from Shopica on my card?

Small or duplicate-looking amounts may be temporary authorization holds placed by your bank or payment gateway when you submit your order or update your card details. These holds confirm that your card is valid and are usually released automatically within a few business days, leaving only the final captured payment. If a pending authorization does not drop off after your bank’s normal timeframe, contact both your card issuer and Shopica via shopica.com.au with a screenshot of the transaction.

What are common charge amounts I might see from Shopica?

Because Shopica sells a wide range of products—from smaller homeware and pet items to larger furniture and nursery pieces—charges can vary widely, from modest amounts for single items to higher totals for bulk or furniture orders. Your statement entry should typically show the full order value in Australian dollars (AUD), including GST and any shipping or handling fees. To verify, compare your statement amount with the total shown in your Shopica order confirmation invoice.

How can I contact Shopica about a charge I don’t recognize or an issue with my order?

Go to shopica.com.au and navigate to the Contact or Customer Service section to submit an enquiry, usually via an online contact form or listed support details. Include your full name, the last four digits of the card that was charged, the exact charge amount and date, and any order number or email address that might be associated with the purchase. If you believe the transaction is fraudulent, inform your bank or card issuer immediately while Shopica investigates from their side.

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