Solid GPS

Electronics95% confidence

Solid GPS is an Australian company that designs, manufactures, and sells portable 4G GPS tracking devices and subscription tracking services for vehicles such as cars, motorcycles, caravans, trailers, and boats.

Melbourne, Victoria, Australia
solidgps.com

About Solid GPS

Solid GPS is an Australian-based electronics company headquartered in Melbourne, Victoria, that designs, manufactures, and supports portable 4G GPS tracking devices. Their trackers are built primarily for vehicles such as cars, motorcycles, caravans, trailers, and boats, and are designed to be easy to install, battery powered, and difficult for thieves to find. Alongside the physical tracker, Solid GPS provides a subscription tracking service that lets customers monitor their asset’s location through a web dashboard and mobile-friendly interface, receive movement alerts, and access historical tracking data.

A Solid GPS charge on your bank or card statement usually relates to either the purchase of a GPS tracker device, the ongoing subscription for their tracking service, or both. New customers typically pay a one-time fee for the device plus a recurring subscription (monthly or yearly) to keep tracking active; the statement description may appear as “SOLID GPS”, “SOLIDGPS.COM”, or similar. You might also see a charge after a trial or introductory period ends, when a subscription renews automatically, or when you change from a monthly to an annual plan. In some cases, a small, temporary authorization or pending charge may appear when you first add or update your payment method, which is released by your bank after verification.

If you’re unsure why you were charged by Solid GPS, first sign in to your account at solidgps.com to check your active devices, subscription plan, and billing history, as well as PDF invoices or email receipts. Verify whether anyone in your household or business recently ordered a tracker, renewed a subscription, or upgraded to a different billing cycle. For unresolved questions, you can contact Solid GPS support through the contact form on their website or by emailing their support team, providing the last 4 digits of the card used, the exact charge amount, and the date of the transaction so they can quickly locate it. If you suspect an error, duplicate billing, or an unrecognized subscription, ask them to review the charge and, if appropriate, cancel the subscription and discuss a refund or billing correction before contacting your bank for a dispute.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Solid GPS.

  1. SOLID GPS TRACKING +6190154529 AUS

Frequently Asked Questions

What are the typical Solid GPS charges I might see on my bank statement?

Most people see one-time hardware purchases (for the GPS tracker itself) and recurring subscription fees for the tracking service. Hardware is usually a single charge at the time of purchase, while the subscription is billed either monthly or annually depending on what you chose at checkout. Statement descriptors often look like “SOLID GPS”, “SOLIDGPS.COM”, or “SOLID GPS MELBOURNE AUS” or similar. If you see multiple charges, one may be the device purchase and the other the first subscription period or an annual renewal.

How much does Solid GPS usually charge for its tracking subscription?

Solid GPS typically offers subscription plans that are billed either monthly or yearly per device, with monthly pricing commonly in the low tens of dollars (AUD) and a discounted rate if you pay annually. The exact amount you see will depend on your selected plan, any promotions, and your currency if you’re outside Australia. To see your exact active rate, log into your account at solidgps.com and check the Billing or Subscription section, or review the original order confirmation email. Prices may change over time, so the website always has the most up-to-date plan details.

Why did Solid GPS charge me again when I thought I already paid for the device?

Solid GPS separates the one-time cost of the GPS tracker hardware from the ongoing subscription required for live tracking. After you purchase the device, you’ll be billed on a recurring basis (monthly or annually) for the tracking service until you cancel. The recurring charge you’re seeing is almost certainly the service renewal rather than another device purchase. You can verify this in your account’s billing history, which will show the device as a one-off charge and the subscription as repeating payments.

How do I cancel or pause my Solid GPS subscription to stop future charges?

To cancel your subscription, sign in to your Solid GPS account at solidgps.com, go to your account or billing settings, and look for the option to manage or cancel your subscription for each device. Follow the prompts to cancel before your next renewal date to avoid another billing cycle; you’ll usually retain tracking access until the end of the current paid period. If you can’t sign in or don’t see the cancel option, contact their support team with your account email and the last 4 digits of the card so they can cancel on your behalf. Keep any confirmation email for your records in case you need to dispute a later charge.

How can I request a refund or dispute an unexpected Solid GPS charge?

If you believe you were incorrectly charged—such as a duplicate payment, a subscription you didn’t intend to renew, or a charge after timely cancellation—contact Solid GPS first. Reach out via the support/contact form on solidgps.com or email their support address with your name, account email, charge amount, and date. Explain the situation and ask them to review the transaction and advise whether a refund or credit is possible based on their refund and cancellation policies. If you can’t resolve it directly with them, you can then speak with your bank or card issuer about disputing the charge, providing any correspondence with Solid GPS as evidence.

Why do I see a small or temporary Solid GPS charge that later disappeared?

Solid GPS, like many online merchants, may run a small authorization hold when you first register your card or update your payment method to verify that the card is valid. This can appear as a low-dollar or even very small amount that is marked as “pending” on your statement. It’s not an actual completed charge and should automatically disappear or be reversed by your bank within a few business days. If the pending amount remains for longer than your bank’s normal hold period, contact your bank and, if needed, Solid GPS support with a screenshot of the transaction.

How do I contact Solid GPS about a charge I don’t recognize?

Go to solidgps.com and use the Contact or Support link, where you can submit a support request or find their current support email address. Include the exact transaction amount, the date of the charge, the name on the card, and the last 4 digits of the card number so they can look it up quickly. If you have an account, also provide the email address associated with it. They can confirm whether the charge is tied to an existing tracker or subscription and advise on cancellation, refunds, or security steps if the purchase appears unauthorized.

What if I don’t remember creating a Solid GPS account but still see a charge?

First, search your email inbox (and spam/junk folders) for “Solid GPS” or “solidgps.com” to see if there are order confirmations or shipping/tracking emails that might jog your memory or indicate a family member made the purchase. It’s common for businesses or households to purchase a tracker for a shared vehicle under one person’s email while another notices the bank charge. If you still don’t recognize it, contact Solid GPS with the transaction details and ask them to confirm the account and shipping name/address linked to the charge. If it does not match you or your household, notify your bank immediately to report possible card misuse and request a new card.

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