SOLOE

E-commerce65% confidence

SOLOE appears to be a small online e‑commerce store operating on the Shopify platform under the domain soloe123.com, processing payments in USD.

soloe123.com

About SOLOE

SOLOE is an online merchant that operates through the Shopify platform using the domain soloe123.com. Public metadata indicates it is a relatively new e‑commerce site registered in late 2022, accepting payments in U.S. dollars and using English as its primary language. Beyond that, there is limited verified information about its specific product focus or brand positioning, suggesting it may be a small or niche retailer rather than a widely known brand.

A charge from “soloe” on your card statement most likely relates to a purchase made through their online store, such as an order placed directly on soloe123.com or via a checkout link or embedded cart powered by Shopify. Because it uses standard e‑commerce processing, the amount should correspond to a one‑time order total (including any shipping and taxes). In some cases you might see multiple entries temporarily (such as a pending authorization followed by a final capture) when you place or update an order, or if a card verification check was run.

If you’re unsure about a SOLOE charge, first search your email for order confirmations or shipping notices from soloe123.com or from Shopify (which often sends receipts on behalf of Shopify merchants), and compare dates and amounts to your statement. You can also check any accounts you may have created with that email address to review past orders. If something looks wrong, try replying to the contact email published for the store (often listed in the site’s footer or on a Contact page) and provide your name, order number if known, and the last four digits of the card used. If you cannot reach the merchant or you believe the charge is fraudulent, contact your card issuer to dispute the transaction and request that your card be reissued if necessary.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to SOLOE.

  1. soloe

Frequently Asked Questions

What is the SOLOE charge on my credit card statement?

A SOLOE charge most likely comes from an online purchase made at soloe123.com, a Shopify‑hosted e‑commerce store that processes payments in USD. Check your recent online orders and email inbox for a matching receipt or order confirmation from SOLOE or Shopify.

Does SOLOE offer subscriptions or recurring billing?

There is no clear public information indicating that SOLOE runs subscription plans; charges are most likely one‑time purchases. If you see repeated charges, review your order history and emails to confirm you didn’t place multiple orders, and then contact the merchant and your card issuer if you suspect an error or fraud.

How can I cancel an order I placed with SOLOE?

To try to cancel, locate your order confirmation email from SOLOE or Shopify, then reply to that message or use the contact details on the soloe123.com website to request cancellation as soon as possible, including your order number and the email address you used at checkout. Because small online stores often fulfill quickly, cancellation is not always guaranteed once processing or shipping has begun.

How do I request a refund from SOLOE?

Review any return or refund policy shown on soloe123.com (commonly found in the footer under ‘Refund Policy’ or ‘Returns’). Then email the store’s support contact listed there, provide your order number, date of purchase, item(s) in question, and a brief explanation. Keep copies of your emails and any tracking information in case you later need to escalate the issue with your card issuer.

What are common charge amounts I might see from SOLOE?

Because SOLOE is a small online retailer and detailed pricing is not publicly indexed, amounts can vary depending on what you purchased and shipping costs. Most consumers will see a single charge that matches the checkout total shown at the time of purchase, plus or minus minor currency conversion differences if your card is not in USD.

Why do I see a pending or duplicated SOLOE charge?

Online stores sometimes place an initial authorization hold to verify your card, which can appear as a pending transaction alongside the final posted charge. The pending amount should disappear automatically after a few days. If a charge remains duplicated or posts twice, contact SOLOE using the details on their website and then notify your bank or card issuer to dispute any duplicate amount.

How can I contact SOLOE about a billing question?

Start by visiting soloe123.com and looking for a ‘Contact’ or ‘Customer Support’ section, which should list an email address or contact form. You can also reply directly to your order confirmation email if you have one. When reaching out, include your full name, order number, purchase date, and the last four digits of the card used so the merchant can locate your transaction.

What if I don’t recognize this SOLOE charge at all?

If you cannot find any related order confirmation, no one in your household recognizes the purchase, and your email search for ‘soloe123’ or ‘Shopify’ turns up nothing, treat the charge as potentially unauthorized. Contact your card issuer, explain that you do not recognize the SOLOE transaction, and ask them to investigate, reverse the charge if appropriate, and issue you a new card if they suspect compromise.

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