About Southern Regional Medical Group
Southern Regional Medical Group is a private general medical practice based in Albany, Western Australia, providing comprehensive primary healthcare to individuals and families. Their doctors offer a wide range of services including family medicine, women’s and men’s health, antenatal and shared obstetric care, chronic disease management (such as diabetes, heart disease, and respiratory conditions), minor surgical procedures, preventative health checks, immunisations, and various specialist GP services. As a private billing clinic, they generally charge consultation fees and, where applicable, process Medicare rebates for eligible patients.
A charge from Southern Regional Medical Group may appear on your bank or card statement after you attend an in-person consultation, a telehealth/phone appointment, a minor procedure, or an obstetric/prenatal visit. You might also see charges for allied health or nurse-led services provided through the clinic, care plans, wound management, vaccinations, or uninsured components of pregnancy and postnatal care. Some payments are processed on the day of the appointment, while others may be processed later the same day, particularly for telephone or online bookings. In some cases, you may notice a pre-authorisation or pending amount if your card details were used to secure a booking or if the final fee was not yet confirmed at the time of processing.
If you’re unsure about a Southern Regional Medical Group charge, first check your recent medical appointments, telehealth calls, and family members who may have used your card, then compare the date of service with the transaction date. Your itemised receipt is usually provided at the time of payment or can be requested directly from the practice, and your Medicare claim history (in myGov) may also show matching consultations or procedures. To clarify or dispute a charge, contact the practice via the details on albanydoctors.com.au or phone their reception team, who can look up your account, re-send invoices or receipts, explain Medicare rebates and out-of-pocket costs, and correct any billing errors where necessary before you contact your bank or card issuer.