Station Motel

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Station Motel is a 4-star country motel in Parkes, New South Wales, offering modern, well-appointed rooms, on-site restaurant and bar, and amenities such as free Wi‑Fi, parking, and self-service laundry for leisure and corporate travelers.

Parkes, New South Wales, Australia
stationmotel.com.au
Owned by Southern Cross Motel Group

About Station Motel

Station Motel is a 4‑star country motel located in Parkes, New South Wales, Australia, catering to both leisure and corporate travelers. The property offers modern, well‑appointed rooms with features such as contemporary décor, quality bedding, air conditioning, tea/coffee facilities, and flat‑screen TVs. Guests typically have access to complimentary Wi‑Fi, free on‑site parking (including space suitable for larger vehicles in many cases), and convenient amenities like self‑service laundry. An on‑site restaurant and bar operates on selected days/evenings, serving breakfast and dinner options that are popular with business travelers and visitors exploring the Central West region.

A charge from “Station Motel”, “Station Motel Parkes”, or a similar descriptor may appear on your bank or card statement when you book a room directly through their website (stationmotel.com.au), over the phone, in person at the front desk, or via certain third‑party booking sites that pass payment through to the property. Depending on the booking terms, you might see a one‑time room charge, a pre‑authorization hold for incidentals, or multiple charges if your stay spans several nights or includes restaurant/bar tabs. Some advance purchase or non‑refundable rates are charged at the time of booking, while flexible rates may be charged at check‑in or check‑out. You might also see separate or combined charges for items like meals, minibar purchases, late check‑out, or additional guests.

If you’re unsure about a Station Motel charge, start by checking your email for a booking confirmation or tax invoice from Station Motel or from any travel site you used (such as Booking.com or Expedia) around the date of the charge. Compare the transaction amount and date with your check‑in/check‑out dates, nightly room rate, and any restaurant or bar receipts you signed to your room. For questions or to request a detailed folio, contact Station Motel directly using the details on their website (stationmotel.com.au) or on your booking confirmation; have your booking name, stay dates, and the last four digits of the card ready. If you still cannot recognize the charge after speaking with the motel, you can then contact your bank or card issuer to dispute the transaction or request further investigation.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Station Motel.

  1. STATION MOTEL PARKES\82 PEAK HILL ROAD\P

Frequently Asked Questions

Why was I charged by Station Motel before my stay started?

Station Motel may charge your card before arrival if you booked a prepaid or non‑refundable rate, or if your reservation terms specify advance payment. In some cases, they place a pre‑authorization hold to guarantee your booking and verify your card, which can look like a charge but is released after check‑out or if you cancel within the allowed period. Check the rate conditions in your booking confirmation to see whether advance payment was required.

What are typical room rates at Station Motel and why does my amount look different?

Room rates at Station Motel vary by room type, date, and demand, but are commonly in the moderate range for a 4‑star country motel in regional NSW (often higher on peak event dates such as the Parkes Elvis Festival). Your total may be higher than the base nightly rate if it includes GST, multiple nights, extra guests, or add‑ons like meals or late check‑out. Compare the charge with your confirmation email, which usually shows the total including taxes and any included meals.

Why do I see two Station Motel charges or a charge and then a refund/adjustment?

You might see multiple entries if the motel placed a pre‑authorization hold at check‑in and then processed the final payment at check‑out. The original hold may appear as a pending transaction that later drops off or is reversed. You can also see separate charges if you extended your stay, changed room types, or paid for restaurant/bar charges separately from your room.

How can I get a copy of my invoice or itemized receipt from Station Motel?

If you booked directly, Station Motel can usually email you a tax invoice and an itemized folio showing room charges, dates, and any extras. Contact them via the details on stationmotel.com.au (phone or email), providing your full name, stay dates, and the last four digits of the card used. If you booked through an online travel agency, you may also be able to download an invoice from that site in addition to the motel’s own folio.

How do I dispute a charge or request a refund from Station Motel?

First, contact Station Motel directly to clarify the charge; many issues such as duplicate billing, incorrect extras, or misapplied rates can be corrected by the front desk or accounts staff. If a refund is approved, it is typically processed back to the original card within several business days, though your bank’s processing time may vary. Keep all correspondence and receipts; if you cannot resolve the issue with the motel, you can then contact your bank or card issuer to initiate a dispute.

Can Station Motel charge me after I’ve checked out?

Yes, Station Motel may process additional charges after check‑out for items discovered later, such as unpaid minibar items, room service, damages, or if a delayed restaurant charge was posted to your room. These charges should match items you signed for or agreed to in the motel’s terms and conditions. If you see a post‑stay charge you don’t recognize, contact the motel promptly and ask for an itemized explanation.

Why is there a pending or higher‑than‑expected amount from Station Motel on my card?

Hotels and motels often place a higher pre‑authorization hold than the expected room total to cover potential incidentals, such as meals, bar tabs, or other services. At Station Motel, this hold may exceed your final invoice but will be adjusted to the exact amount owed at check‑out, with any unused portion released by your bank. The release timeline depends on your card issuer and can take several business days.

How do I contact Station Motel about a mystery charge or to confirm my booking?

Visit stationmotel.com.au for the most current phone number and email address, and have your booking confirmation handy. When you contact them, provide your full name, approximate stay dates, booking source (direct, Booking.com, etc.), and the exact amount and date of the charge you see on your statement. The staff can usually locate your reservation, explain the billing, and send you a detailed folio if needed.

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