Stem and Soul

E-commerce82% confidence

Stem and Soul is a small U.S.-based stationery and gift brand specializing in original watercolor greeting cards, art prints, and related paper goods.

Brooklyn, NY
stemandsoulpaper.com

About Stem and Soul

Stem and Soul is an independent stationery and art brand that creates whimsical, watercolor-based greeting cards, art prints, stickers, and other paper goods featuring original designs by artist Mallory Wierzbicki. The business focuses on heartfelt, often female-centered illustrations that celebrate positivity, nature, and everyday moments, selling products through its online shop and at artisan markets as Stem and Soul, LLC.([stemandsoulpaper.com](https://stemandsoulpaper.com/pages/about-us)) Many of its designs are carried in boutiques and gift shops across the United States through wholesale partnerships.([stemandsoulpaper.com](https://stemandsoulpaper.com/pages/wholesale?utm_source=openai))

A charge from “stem and soul” on a card statement most likely relates to an online purchase from stemandsoulpaper.com, such as greeting cards, seasonal holiday cards, prints, or small gifts, or to an in‑person purchase at a craft fair, market, or boutique using the same payment account. Transactions may appear as a single one‑time charge, but frequent buyers could see multiple separate purchases around holidays (Mother’s Day, Christmas, Valentine’s Day, etc.) or event dates. Wholesale buyers (shops and boutiques) may see larger order amounts that reflect opening or restock minimums.([stemandsoulpaper.com](https://stemandsoulpaper.com/pages/about-us))

If you’re unsure about a Stem and Soul charge, start by searching your email for order confirmations from stemandsoulpaper.com or receipts from a craft market or boutique around the transaction date. You can also review your purchase history by checking any customer account you created on the website and by looking at calendar entries around local markets you attended. For billing or product issues, use the site’s contact or shipping/returns pages to request support, refunds, or replacements, providing your order number, date, and the last four digits of the card used.([stemandsoulpaper.com](https://stemandsoulpaper.com/pages/about-us))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Stem and Soul.

  1. stem and soul

Frequently Asked Questions

Why do I see a charge from Stem and Soul on my card statement?

A Stem and Soul charge typically comes from purchasing greeting cards, art prints, stickers, or other paper goods through stemandsoulpaper.com or at an in‑person market where the brand was a vendor. Check your email for an order confirmation from Stem and Soul and compare the date and amount to the charge.

What are common purchase amounts for Stem and Soul orders?

Most individual retail orders are relatively small and often reflect the price of several greeting cards, stickers, or a print—frequently in the range of a few tens of dollars. Larger charges may indicate a bulk or wholesale order, especially if you’re a retailer meeting the brand’s wholesale minimums.([stemandsoulpaper.com](https://stemandsoulpaper.com/pages/wholesale?utm_source=openai))

Does Stem and Soul offer subscriptions or recurring billing?

Stem and Soul primarily sells one‑time purchases of cards, prints, and gifts, and it does not prominently advertise subscription plans. If you see multiple charges, they are usually separate orders placed at different times rather than an automatic subscription.

How can I contact Stem and Soul about a billing or order issue?

Visit stemandsoulpaper.com and use the Contact or Shipping/Returns pages to reach the owner, Mallory, by email. Include your full name, order number, purchase date, and the last four digits of the card used so they can quickly locate your order and address any concerns.([stemandsoulpaper.com](https://stemandsoulpaper.com/pages/about-us))

How do refunds or returns work for Stem and Soul purchases?

Stem and Soul provides shipping and returns information on its website. If there is an issue with your order—such as damaged or incorrect items—contact the shop via the Shipping/Returns or Contact page to request a refund, replacement, or store credit, attaching photos and your order details.([stemandsoulpaper.com](https://stemandsoulpaper.com/pages/shipping-returns?utm_source=openai))

Could this Stem and Soul charge be from a craft fair or local market instead of the website?

Yes. Stem and Soul regularly sells at artisan markets and festivals, so a charge may come from an in‑person purchase at one of these events, where the card processor still lists the merchant as Stem and Soul or Stem and Soul, LLC. Review where you were on the transaction date and whether you bought cards or art from a vendor table.([stemandsoulpaper.com](https://stemandsoulpaper.com/pages/about-us))

I don’t recognize the amount of the Stem and Soul charge—how can I verify it?

Compare the exact charge amount and date to your email receipts and to your order history on stemandsoulpaper.com (if you created an account). If you still can’t match it, contact Stem and Soul through the website with a screenshot of the transaction so they can confirm whether it matches an order in their system.

Is there a way to avoid future unexpected charges from Stem and Soul?

Since Stem and Soul does not typically run subscriptions, unexpected repeat charges usually mean someone in your household is placing multiple orders. Consider setting up a single shared account and keeping confirmation emails in a dedicated folder, and if you suspect unauthorized use, contact your bank to cancel or replace the card and then notify Stem and Soul about the disputed transaction.

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