StonebackPrime

Healthcare86% confidence

StonebackPrime is a U.S.-made men’s vitality supplement brand offering a four-part stack built around clinically studied doses of Tongkat Ali, Panax ginseng, shilajit, and ashwagandha.

United States (exact headquarters not publicly listed)
stonebackprime.com

About StonebackPrime

StonebackPrime is a men’s vitality supplement line that positions itself as an “atelier” of four coordinated products, all centered on adaptogens and minerals commonly studied for hormone support, energy, and stress resilience. Their formulas prominently feature Tongkat Ali, Panax ginseng, shilajit resin, and Ashwagandha KSM‑66, dosed at levels closer to what research studies use, and manufactured in a cGMP facility in the United States. The brand emphasizes third‑party testing, transparent labels (no proprietary blends), and free U.S. shipping for online orders. ([stonebackprime.com](https://www.stonebackprime.com/?utm_source=openai))

A charge from StonebackPrime on a card statement is typically associated with purchasing one of their supplement bottles or bundles directly from their website, such as their 7‑day “Primer,” 30‑day “Daily,” 60‑day “Pro,” or 90‑day “Complete” offerings. These may be one‑time purchases, but some customers may opt into recurring shipments or subscriptions if StonebackPrime offers replenishment plans at checkout. In some cases, a small test or temporary authorization may appear when a new card is added, which should drop off once the payment settles.

If you’re unsure about a StonebackPrime charge, start by checking order confirmation emails and your account on stonebackprime.com for recent purchases, subscription settings, and renewal dates. Verify the amount, date, and product name against your bank transaction. If something looks wrong—such as duplicate charges, unexpected renewals, or an order you don’t recognize—you can contact StonebackPrime through the support or “Questions” link on their website, and use your order number and the last four digits of the card to speed resolution. If you suspect fraud and StonebackPrime support confirms no matching order, contact your card issuer to dispute the transaction and request a new card number.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to StonebackPrime.

  1. EM-STONEBACKPRIME
  2. em-stonebackprime

Frequently Asked Questions

What products does StonebackPrime sell that could show up as a charge on my card?

StonebackPrime sells men’s vitality supplements in several formats, including the 7‑day Primer trial, 30‑day Daily bottle, 60‑day Pro stack, and 90‑day Complete supply. A charge on your card will usually correspond to one of these bottles or a bundle purchased on stonebackprime.com, plus any applicable taxes.

Is my StonebackPrime purchase a subscription or a one‑time charge?

StonebackPrime primarily sells one‑time bottles, but depending on their current checkout options, you may have the choice to opt into recurring deliveries. Log into your account or open your order confirmation email and look for wording such as “refill,” “auto‑ship,” or “recurring” to see if you enrolled in a subscription; if not, the charge is most likely a one‑time purchase.

How can I cancel a StonebackPrime subscription or future shipments?

If you enrolled in recurring deliveries, sign into your account on stonebackprime.com and go to your subscription or billing settings to pause or cancel upcoming shipments. If you don’t see a way to manage it online, use the site’s contact or support form and request cancellation, including your full name, email used at checkout, and recent order number.

How do I request a refund or return for a StonebackPrime order?

StonebackPrime advertises a 30‑day return policy for its products. To request a refund, locate your order confirmation email and then contact their support through the website with your order number, the product you’d like to return, and your reason. They can provide instructions on eligibility, return shipping, and whether your refund will be to the original payment method.

Why do I see a small or duplicate StonebackPrime charge on my statement?

You may see a small temporary authorization when you first place an order or update your card; this is the payment processor verifying your card and it should disappear after a few days. If you see two identical settled charges, check whether you placed more than one order or refreshed the checkout page; if not, contact StonebackPrime support with screenshots of both charges so they can investigate and reverse any mistaken duplicate.

What are common StonebackPrime order amounts?

Pricing can change, but StonebackPrime’s bottles are typically in the roughly $10–$40 range depending on whether you purchased the 7‑day Primer, 30‑day Daily, 60‑day Pro, or 90‑day Complete bottle, plus applicable tax and shipping if any. Compare the exact amount on your statement to the product price listed in your order confirmation or on their site at the time of purchase.

How can I verify that a StonebackPrime charge is legitimate?

To verify a StonebackPrime charge, search your email for “StonebackPrime” or “stonebackprime.com” to find receipts, then compare the order date, total, and last four digits of the card to your bank transaction. You can also log into your account on their website to view past orders. If StonebackPrime can’t find an order that matches the charge, you should contact your bank or card issuer to report potential unauthorized use.

How do I contact StonebackPrime about a billing or product issue?

Visit stonebackprime.com and look for a “Questions,” “Support,” or “Contact” section—typically in the main menu or footer. From there you can submit a support request or email them directly. Include your order number, name, and a clear description of the billing or product issue so they can respond quickly and accurately.

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