Sublime Stitching

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Sublime Stitching is an independent embroidery design and supply company offering contemporary hand-embroidery patterns, kits, tools, and tutorials founded by artist Jenny Hart in 2001.

Austin, Texas, United States
sublimestitching.com

About Sublime Stitching

Sublime Stitching is an independent studio and online shop specializing in contemporary hand-embroidery designs, kits, tools, and educational resources. Founded by artist Jenny Hart in 2001, the company helped popularize modern, “hip” embroidery patterns as an alternative to traditional, old-fashioned motifs, and operates as a Texas-based limited liability company. Through its website, Sublime Stitching sells exclusive patterns, floss palettes, starter kits, needles, transfer pens, stabilizers, and other specialty tools to stitchers worldwide.

A charge from “SP SUBLIME STITCHING NEWHALL CA” is most likely from an online purchase made at sublimestitching.com or via a related online storefront (Shopify-powered), where you may have ordered embroidery kits, PDF patterns, threads, or tools. Because the business is ecommerce-focused, transactions typically appear as one-time charges for physical goods or downloadable patterns, though customers may also purchase digital PDFs or gift cards. The “SP” prefix on your statement often indicates Shopify as the payment processor, and the Newhall, CA reference can reflect a payment gateway, fulfillment, or regional processing detail rather than the company’s true headquarters.

If you have questions about this charge, start by checking your email for order confirmations from Sublime Stitching, as well as any Shopify or shop receipt linked to the purchase. Log into your account (if you created one) on sublimestitching.com to review order history, downloads, and shipping information. For issues such as incorrect amounts, duplicate charges, or needing to change or cancel an order, you can reach out through the contact form and FAQ linked on their website, referencing your order number and the date/amount from your card statement. If you still can’t identify the charge, your bank can help you review recent online purchases and, if necessary, dispute unrecognized transactions.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Sublime Stitching.

  1. SP SUBLIME STITCHING NEWHALL CA

Frequently Asked Questions

Why does my card statement show “SP SUBLIME STITCHING NEWHALL CA” instead of Austin, Texas?

The “SP” indicates Shopify as the payment processor, and “Newhall CA” is likely related to the processing or fulfillment location used by Shopify, not Sublime Stitching’s headquarters. Sublime Stitching itself is a Texas-based embroidery company, but ecommerce transactions can route through third-party locations used for payment or logistics.

What did I likely purchase from Sublime Stitching?

Most charges correspond to orders placed on sublimestitching.com for embroidery kits, pattern portfolios, PDF patterns, fabric or tool bundles, specialty floss, needles, or other embroidery supplies. Check your email for a receipt from Sublime Stitching or Shopify that matches the charge date and amount.

Does Sublime Stitching have subscriptions or recurring charges?

Sublime Stitching primarily sells one-time purchases such as kits, PDFs, and tools rather than ongoing subscriptions. If you see multiple charges, they are usually separate orders you placed, such as additional patterns or supply restocks, rather than an automatic monthly subscription.

How can I cancel or change an order I just placed with Sublime Stitching?

If you need to cancel or adjust an order (for example, to change items or your shipping address), contact Sublime Stitching as soon as possible through the contact form on sublimestitching.com, including your order number and the exact changes needed. Because orders may be processed quickly, the sooner you reach out, the more likely they can modify or cancel it before shipping.

How do I request a refund or report a problem with my Sublime Stitching order?

To request a refund, report damaged or missing items, or resolve a billing discrepancy, use the contact or support links on sublimestitching.com and provide your order number, photos (if items arrived damaged), and a description of the issue. They handle refunds and replacements in line with the refund and shipping policies published on their site’s policy pages.

Why do I see a small or temporary Sublime Stitching charge on my statement?

Small or temporary charges can occur when Shopify or your bank places an authorization hold to verify your card before a purchase is finalized. These authorizations may appear as pending for a short time and then either convert to the final purchase amount or disappear if the order is not completed.

How can I get a copy of my Sublime Stitching receipt or order history?

Look for the original order confirmation email sent at checkout—often from Sublime Stitching or Shopify—with your order details and receipt. If you created an account when you ordered, you can also log into sublimestitching.com to view past orders. If you checked out as a guest and can’t find the email, contact them via their website with your name, email, and the last four digits of the card used so they can help locate your order.

Is it safe to buy digital PDF patterns and downloads from Sublime Stitching?

Yes. Digital patterns purchased through sublimestitching.com are delivered via secure links or email after checkout. Ensure that you keep your receipt email and download links, and save the files to your device. If you have trouble downloading or opening a file, reply to your order email or contact support so they can resend or troubleshoot access.

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