Question 1

Why does my bank statement show a charge as LOY*COHENDERM instead of Tania Cohen Dermatology?

Accepted Answer

Many practices use third‑party payment processors that shorten or alter the business name on card statements. A descriptor like LOY*COHENDERM likely reflects the processor name plus a truncated version of “Cohen Dermatology” tied to Tania Cohen Dermatology’s merchant account. Check if you recently visited their Poughkeepsie or Danbury offices around the date of the charge and compare the amount to your visit or treatment fees.

Question 2

What types of services typically result in charges from Tania Cohen Dermatology?

Accepted Answer

Charges may come from medical dermatology visits (for acne, eczema, psoriasis, rashes, or skin cancer checks), skin biopsies and minor surgical procedures, pediatric dermatology visits, as well as cosmetic and med‑spa services like Botox, fillers, laser treatments, microneedling, and facials. Product purchases such as skincare items or aftercare products can also appear as separate card charges.([taniaderm.com](https://taniaderm.com/?utm_source=openai))

Question 3

Does Tania Cohen Dermatology offer packages or recurring treatments that could create multiple similar charges?

Accepted Answer

Yes. Patients who purchase series of cosmetic treatments (for example, multiple laser or microneedling sessions) or enroll in treatment plans may see several similar charges over a period of weeks or months that correspond to each visit or installment. Review your treatment plan paperwork or emailed receipts to see whether you authorized a series or package with multiple visits.([taniaderm.com](https://taniaderm.com/?utm_source=openai))

Question 4

How can I get an itemized receipt or invoice for a charge from Tania Cohen Dermatology?

Accepted Answer

You can request an itemized receipt by calling either the Poughkeepsie or Danbury office or by using any patient portal or contact form listed on taniaderm.com. Provide the date, amount of the charge, and the last four digits of the card used so the billing staff can locate the transaction and send you a detailed invoice for your records.([taniaderm.com](https://taniaderm.com/?utm_source=openai))

Question 5

What should I do if I don’t recognize a charge from Tania Cohen Dermatology?

Accepted Answer

First, confirm whether you, a family member, or someone on your insurance account had a recent visit or cosmetic treatment at Tania Cohen Dermatology that matches the amount and date. If you still don’t recognize it, contact the practice’s office and ask them to look up the transaction using your name and card details. If they cannot match it to your record, notify your bank or card issuer to investigate possible fraud and, if necessary, initiate a dispute.

Question 6

Can I get a refund if I was charged incorrectly for a visit or treatment?

Accepted Answer

Refunds and adjustments are handled directly by Tania Cohen Dermatology’s administrative and billing staff. If you believe you were overcharged, billed twice, or charged for a service you did not receive, contact the office as soon as possible with your receipt or statement. They can review the chart notes and payment history, correct clerical errors, and process a partial or full refund where appropriate, or provide documentation if the charge is valid.

Question 7

How do I change or cancel a scheduled cosmetic or medical appointment to avoid late‑cancellation charges?

Accepted Answer

Call the office or use any online scheduling links provided by Tania Cohen Dermatology to modify or cancel your appointment within the time window specified in their cancellation policy. Late cancellations or no‑shows may incur a fee that will appear as a charge on your card, so reschedule as early as possible if you cannot attend. Check your appointment confirmation email or the practice website for details on notice requirements and potential fees.([taniaderm.com](https://taniaderm.com/?utm_source=openai))

Question 8

Does Tania Cohen Dermatology place temporary authorization holds on my card?

Accepted Answer

Depending on how payment is processed, the practice or its payment processor may place a temporary authorization hold on your card at check‑in or when booking certain procedures. This can show as a pending charge that later settles for the final amount or disappears if not captured. If you see a small or duplicate pending amount, wait a few business days to see if it clears; if it remains or posts unexpectedly, contact the office and your card issuer for clarification.

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