The Athletic

Subscription92% confidence

The Athletic is a subscription-based sports media company that offers in-depth, ad-free coverage of professional and collegiate sports teams and leagues worldwide.

San Francisco, CA
Owned by The New York Times Company

About The Athletic

The Athletic is a digital subscription sports media outlet that provides in-depth reporting, analysis, and commentary on hundreds of professional and collegiate teams across the United States and internationally. Founded in 2016, it built its reputation on hiring prominent beat writers and delivering long-form, ad-free sports journalism through its website and mobile apps.([ycombinator.com](https://www.ycombinator.com/companies/the-athletic?utm_source=openai)) In 2022, The Athletic was acquired by The New York Times Company and now operates as part of the Times’ broader portfolio of subscription products.([businesswire.com](https://www.businesswire.com/news/home/20220106005684/en/The-New-York-Times-Company-to-Acquire-The-Athletic?utm_source=openai))

A charge from The Athletic on a card statement—sometimes appearing via PayPal with a truncated descriptor like “PAYPAL *THEATHLE”—typically represents a recurring subscription payment for access to its digital content, or a renewal at the end of a promotional period. Because it is a digital-only service, it commonly codes under a digital goods media merchant category such as MCC 5815.([docs.stripe.com](https://docs.stripe.com/connect/setting-mcc?utm_source=openai)) Charges are usually billed monthly or annually depending on the plan selected at signup.

If you have questions about a charge from The Athletic, the best first step is to log into your account on their website or app and review your subscription status, renewal date, and billing history. From there you can update or cancel your subscription and contact their support team if you believe a payment is in error. If you do not recognize the account tied to your email, you can use their help/contact options to search by transaction details, or, as a last resort, dispute the charge through your card issuer or PayPal after attempting to resolve it directly with The Athletic’s support.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Athletic.

  1. #834416 paypal theathle san jose CA merchant category code 5815

Frequently Asked Questions

Why do I see a PayPal charge labeled “PAYPAL *THEATHLE” on my statement?

This descriptor typically refers to a subscription payment to The Athletic processed via PayPal. The name may be truncated to “THEATHLE” due to character limits in merchant descriptors, but it corresponds to your digital subscription for The Athletic’s sports coverage.

Is my subscription to The Athletic monthly or annual, and how can I check the next billing date?

After logging into theathletic.com or The Athletic app, go to your account or subscription settings. There you can see whether you are on a monthly or annual plan, the price you are being charged, and the date of your next scheduled renewal.

How do I cancel my The Athletic subscription to stop future charges?

Log into your account on theathletic.com, navigate to Account or Subscription settings, and choose the option to cancel or turn off auto-renewal. If you subscribed through PayPal, you can also cancel the recurring payment in your PayPal account’s preapproved payments section. Your access typically continues until the end of the current billing period.

Can I get a refund for a recent The Athletic renewal charge?

The Athletic’s standard policy is that subscriptions renew automatically and are generally nonrefundable once a new billing period has started. However, you can contact their support team through the help or contact links on theathletic.com to request an exception, especially if you were charged very recently or did not realize auto-renew was enabled.

Why was I charged more than my original promotional rate by The Athletic?

Many introductory offers are discounted for a limited term and then renew at the standard rate. When the promo period ends, your subscription automatically rolls over to the regular price unless you cancel beforehand. You can confirm your current rate and any past promotions in your account’s billing history.

How can I contact The Athletic about a billing or account issue?

Go to theathletic.com and click on Help or Contact Us, where you can typically submit a support request via web form or email. If you subscribed via PayPal, include the PayPal transaction ID, billing date, and the email associated with your Athletic account so support can quickly locate your subscription.

What should I do if I don’t recognize this The Athletic charge at all?

First, check whether a family member or someone with access to your PayPal or card details created an account using your payment method. Try using the “forgot password” function on theathletic.com with your email addresses to see if an account exists. If you still cannot identify the charge after contacting The Athletic support, you may wish to report it as unauthorized to your bank or PayPal.

Does The Athletic place small temporary or test charges on my card or PayPal account?

When you first subscribe or update a payment method, there may be a brief authorization hold to verify the card or PayPal funding source. This can appear as a pending charge and should automatically drop off without posting as a completed transaction within a few days, depending on your bank’s policies.

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