The Coffee Club

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The Coffee Club is an Australian multinational café chain offering barista-made coffee, all-day breakfast, and casual meals in a relaxed café environment, including airport locations such as Brisbane Airport.

South Brisbane, Queensland, Australia
coffeeclub.com.au
Owned by Minor DKL Food Group (subsidiary of Minor International PCL)

About The Coffee Club

The Coffee Club is a well-known Australian café chain founded in Brisbane, with hundreds of locations across Australia and selected international markets. It specialises in barista-made coffee, all-day breakfast, light lunches, and casual dine‑in or takeaway meals in a relaxed café setting. You’ll find The Coffee Club in city centres, suburban shopping areas, and high‑traffic sites such as Brisbane Airport and other transport hubs. Many locations are operated by franchisees, but they trade under the same brand, menu style, and loyalty program, including gift cards and a mobile app.

A charge from “THE COFFEE CLUB”, “COFFEE CLUB”, or a store-specific name (for example, “TCC BRISBANE AIRPORT” or “THE COFFEE CLUB SOUTH BANK”) usually relates to a purchase of food or drinks at one of their cafés, either in‑store or via contactless payment. In some cases, you may see a charge related to a loyalty or VIP membership fee, a gift card purchase or top‑up, or an online/app order where available. Airport and some high‑traffic locations may place a temporary card authorisation (often a small or rounded amount) when you start a tab or when your card is first presented; this hold is typically released once the final amount is processed.

If you don’t recognise a Coffee Club charge, first check recent café visits, airport trips, or any food purchases made by family members who have access to your card. Look for an email receipt from a mobile wallet, banking app, or The Coffee Club’s app if you use it, and compare the date and amount to your statement. To resolve issues, you can contact the specific store (phone details are usually on your receipt or on coffeeclub.com.au under the ‘Find a Café’ section) or use the contact form on their website for billing and loyalty enquiries. For incorrect amounts, duplicate charges, or refund requests, keep your bank statement, receipt, and approximate time of visit handy, as these details help the store or customer service team quickly track and correct the transaction.

Bank Statement Variations

8 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Coffee Club.

  1. COFFEE CLUB INTERNATIO BRISBANE AIRP AUS
  2. COFFEE CLUB SOUTHGAT CANNON HILL AUS
  3. NORTH COAST FOOD P L\SHOP 146\CLARKSON\6
  4. TCC West End West End AU
  5. THE COFFEE CLUB MRB\SHOP 81 THE SQRE MIR
  6. THE COFFEE CLUB PLAN\4414 WARREGO HWY\PL
  7. The Coffee Club Garden\2112 Kessels Rd\U
  8. The Coffee Club Karrin Karrinyup AUS

Frequently Asked Questions

Why do I see a charge from THE COFFEE CLUB or TCC on my bank statement?

This charge is usually from an in‑store purchase of coffee, food, or takeaway at one of The Coffee Club cafés, including locations inside shopping centres and airports (such as Brisbane Airport). The description may include the store name or suburb (e.g., “TCC SOUTH BANK” or “THE COFFEE CLUB BNE AIRPORT”). If someone else on your account used your card for a café visit, their purchase will also appear under The Coffee Club’s merchant name.

Could this be a charge for a Coffee Club loyalty or VIP membership?

In some cases, you may see a once‑yearly or occasional charge when you sign up for or renew a paid VIP/loyalty membership with The Coffee Club. This fee is typically processed as a card transaction, just like a café purchase, and may not clearly say “membership” on the line item. To confirm, log into The Coffee Club app or your loyalty account (if you have one) and check your membership status and recent payments.

Why is there a small or duplicate Coffee Club charge that disappeared or is still pending?

Some locations, especially in airports or busy cafés, may place a temporary pre‑authorisation on your card to confirm it’s valid before finalising the bill. This can appear as a small or rounded amount, or you may briefly see both the authorisation and the final transaction. The authorisation hold should automatically drop off your account within a few business days; if it doesn’t, contact your bank and the specific Coffee Club store with the date, time, and amount so they can investigate.

What are typical amounts for Coffee Club charges, and can they be split or adjusted?

Most Coffee Club charges reflect the cost of individual coffees, breakfast dishes, or casual meals, often ranging from the price of a single drink to a full meal for several people. You might also see split bills if your group divided the payment across multiple cards, or a higher amount if you added extras like alternative milks, sides, or takeaway items. If the amount doesn’t match what you recall, compare it to the printed or emailed receipt and contact the store directly if it still looks incorrect.

How can I get a copy of my receipt or check what was included in this Coffee Club charge?

If you paid in‑store, the original receipt is the fastest way to verify the items charged; check your wallet, email inbox, or mobile wallet (Apple Pay, Google Pay, etc.) for a digital receipt. If you can’t find it, note the date, approximate time, store location, and the exact amount from your bank statement and call the café directly to request a receipt reprint or transaction lookup. Store contact details can usually be found via the ‘Find a Café’ tool at coffeeclub.com.au.

How do I dispute an incorrect Coffee Club charge or request a refund?

Start by contacting the specific Coffee Club café where the transaction occurred, as they can quickly pull up their point‑of‑sale records and correct genuine mistakes, such as being charged twice or charged for the wrong table. Bring or share a copy of your bank statement line, any receipts, and the time and date of your visit. If the issue cannot be resolved with the store, you can escalate via the contact form at coffeeclub.com.au and, if needed, follow your bank’s dispute process for additional protection.

How do I cancel or stop future Coffee Club membership or app‑related charges?

If you believe the charge is linked to a paid Coffee Club membership or a loyalty subscription feature, log into The Coffee Club app or your online account and review your membership settings and renewal date. You can usually manage renewal preferences, update or remove saved payment methods, or choose not to renew at the end of the current period. If you can’t access your account or don’t recognise the membership, use the website contact form or reach out to customer service and provide the last four digits of your card, the transaction date, and amount so they can locate and update the account.

What should I do if I don’t recognise any Coffee Club visit on the date of the charge?

First, check whether a family member or authorised cardholder might have used your card at a Coffee Club, especially in airports or shopping centres. If no one recognises the purchase and you suspect your card details were used without permission, immediately contact your bank to report the transaction and request a card replacement. You can also notify The Coffee Club through their website with transaction details so they can flag potential misuse at the store level while your bank investigates.

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