The Entrance Optical Shop

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The Entrance Optical Shop is an independent optical retailer and eye-care provider in The Entrance, New South Wales, offering prescription eyewear, lenses, and related optical products.

The Entrance, NSW, Australia
optipro.com.au

About The Entrance Optical Shop

The Entrance Optical Shop is a locally run optical supplies and eye-care business based at 189 The Entrance Road in The Entrance, NSW, Australia. It provides prescription glasses, sunglasses, contact lenses, and related optical accessories, typically working alongside local optometrists to dispense lenses based on your prescription. Listings on Australian business directories consistently identify it by this trading name and classify it under optical supplies.([truelocal.com.au](https://www.truelocal.com.au/nsw/the-entrance/the-entrance-optical-shop-13510025))

A charge from this merchant will usually relate to the purchase of prescription spectacles, sunglasses, contact lenses, lens upgrades (such as multifocal or high-index lenses), or repairs and adjustments to existing frames. Larger charges may reflect the combined cost of frames and custom lenses, while smaller amounts can be for minor repairs, accessories, or deposits taken when an order is placed and completed when you collect your glasses. Because this shop is tied to prescriptions, many customers see charges shortly after an eye examination at a nearby optometrist when they order new eyewear.

If you have questions about a charge from The Entrance Optical Shop, first compare the transaction date and amount with any receipts or invoices you received in-store. You can also check messages or paperwork from your recent eye examination, as the shop may be where your prescription was filled. To resolve concerns, contact the store directly using the phone number listed in local directories and on their business profile ((02) 4332 4370)([truelocal.com.au](https://www.truelocal.com.au/nsw/the-entrance/the-entrance-optical-shop-13510025)) and, if needed, ask them to confirm the items purchased and provide a copy of your receipt. If you still cannot recognise the transaction, speak with your card issuer to dispute the charge or request more details.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Entrance Optical Shop.

  1. K WADEBROOK & THE ENTRANCE

Frequently Asked Questions

Why do I see a charge from The Entrance Optical Shop on my card statement?

A charge from The Entrance Optical Shop typically corresponds to purchasing prescription glasses, sunglasses, contact lenses, or related optical accessories, or paying for repairs or adjustments. Check your recent visit dates and any eyewear orders or repairs you authorised around the transaction date.

What typical amounts might The Entrance Optical Shop charge?

Amounts can range from small fees (for repairs, adjustments, or accessories) to larger totals for complete pairs of glasses or multiple pairs. Higher charges usually reflect both frames and custom lenses, plus any options such as multifocal, anti-reflective, or high-index lenses.

Could this be a deposit or part-payment for my glasses?

Yes. The Entrance Optical Shop may take a deposit when you order custom lenses or special frames, with the remaining balance charged when your eyewear is ready for collection. In this case you may see two separate charges that together equal the full quoted price.

How can I confirm what was purchased for this charge?

Check any paper receipts or emailed invoices you received at the time of purchase, then call the shop using the phone number listed in local directories to request a copy of the invoice. Provide the transaction date and the last four digits of your card so they can locate the sale in their system.

How do I request a refund or adjustment from The Entrance Optical Shop?

Contact the store directly as soon as possible, explain the issue (for example, an incorrect charge, lens specification, or frame selection), and ask about their refund or remake policy. Many optical retailers can remake lenses or adjust frames, but cash refunds often depend on the condition of the product and how long it has been since purchase.

Can The Entrance Optical Shop place temporary authorisation holds on my card?

In most cases, charges from this type of retailer are final sale amounts, but your bank may briefly show them as ‘pending’ or as a small test hold when the card is first processed. These authorisations usually clear within a few days and are replaced by the final transaction amount if the sale is completed.

How do I cancel or change an order I placed with The Entrance Optical Shop?

Because prescription lenses are custom-made, you should contact the shop immediately if you need to cancel or change an order. If the lenses have not yet been made, they may be able to amend or cancel the order; if work has already started, they may instead offer adjustments, store credit, or a partial refund depending on their policy.

What should I do if I don’t recognise this charge at all?

First, ask family members on your card (such as a spouse or child) if they recently purchased glasses or had repairs done at The Entrance Optical Shop. If no one recognises it, call the shop to request details of the transaction. If it still appears unauthorised, immediately contact your card issuer to dispute the charge and request a replacement card if necessary.

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