The Hemp Collect

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The Hemp Collect is a Portland-based cannabis and hemp brand that manufactures and sells dispensary-grade hemp-derived products, including live resin, THCa, CBD, and other cannabinoid goods under labels like Modern Herb Co. Purchases from their online store may appear on card statements under the corporate name IHC LLC.

Portland, Oregon, United States
thehempcollect.com

About The Hemp Collect

The Hemp Collect is a U.S.-based cannabis and hemp company specializing in high-quality, lab-tested, hemp-derived products such as live resin, THCa and CBD vapes, disposables, gummies, caramels, dabs, and other edibles. Operating primarily online, the company manufactures craft cannabis products under several brands, including Modern Herb Co, Blacksheep, and Happy Human, and emphasizes dispensary-grade quality, robust third‑party testing, and discreet shipping for adult customers across many U.S. states.

If you see “IHC LLC,” “IHC LLC THE HEMP COLLECT,” or a similar variation on your card statement, it is very likely tied to an order placed through The Hemp Collect’s websites (thehempcollect.com or its related brand sites) or one of their subscription or bundle programs. The company explicitly notes that charges may show as IHC LLC on billing statements to protect customer privacy, so the descriptor can look generic even though it corresponds to a hemp/cannabis purchase. Charges may represent one‑time orders, recurring subscriptions for products like gummies or disposables, or shipping and tax on those purchases.

To verify or resolve questions about a charge, customers can look up recent order confirmation emails from The Hemp Collect or Modern Herb Co, check order history in their account on thehempcollect.com, and compare the charge date and amount to the invoice total. The Hemp Collect provides customer support via phone and email during weekday “Human Hours,” and also posts policies for shipping, refunds, and data privacy on its site. If a charge seems unfamiliar, the best steps are to confirm whether anyone in the household placed an order, then contact their customer care team with the last four digits of the card, the transaction date, and the exact amount so they can locate the order and help with refunds, subscription changes, or fraud concerns.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Hemp Collect.

  1. Sq *ihc Llc

Frequently Asked Questions

Why does my bank statement show a charge from IHC LLC instead of The Hemp Collect?

The Hemp Collect processes some payments under its corporate/processing name IHC LLC, and it explicitly notes that card and bank charges may appear as “IHC LLC” or “IHC LLC THE HEMP COLLECT.” If you recently bought hemp or cannabis-derived products (such as vapes, gummies, or dabs) from The Hemp Collect or Modern Herb Co around the same date and for the same amount, that charge is likely from this purchase.

What types of purchases typically generate a charge from IHC LLC / The Hemp Collect?

Charges from IHC LLC / The Hemp Collect usually come from online orders placed on thehempcollect.com or affiliated brand sites like Modern Herb Co, including carts, disposables, gummies, edibles, dabs, apparel, and occasional subscription or bundle orders. Taxes, shipping upgrades, and discounts applied at checkout will all be reflected in the final transaction amount.

Does The Hemp Collect offer subscriptions, and could this be a recurring charge?

Yes, The Hemp Collect offers subscription options on certain products, such as recurring deliveries of popular gummies or other items. If you opted into a subscription at checkout, your card may be billed automatically on a regular schedule, and the descriptor can still show as IHC LLC or The Hemp Collect. Log into your account on thehempcollect.com to see if you have an active subscription and when the next billing date is scheduled.

How do I cancel a subscription or prevent future recurring charges from The Hemp Collect?

To cancel or pause a subscription, sign into your customer account on thehempcollect.com, navigate to your subscription or recurring order settings, and select the option to cancel, skip, or modify upcoming shipments. If you cannot access your account, contact their customer support during posted business hours by phone or email and request that they cancel any active subscriptions tied to your email address and payment method.

How can I request a refund or replacement for an order from The Hemp Collect?

If you received a defective device, incorrect items, or an order that never arrived, gather your order number, photos of the issue (if applicable), and the email used at checkout, then contact The Hemp Collect’s customer care team via the support contact information on thehempcollect.com. They review issues under their Shipping & Returns and Refund Policy pages and may offer replacements, store credit, or refunds depending on the circumstances and the time elapsed since delivery.

What are common charge amounts I might see from IHC LLC / The Hemp Collect?

Common charge amounts can range from smaller totals (for a single disposable, gummy pack, or apparel item) to larger orders that include multiple products, often between $30 and $200+ depending on quantity and product type. Shipping costs, taxes, and any applied discounts or promotions will alter the final amount, so it’s best to compare the statement total with your order confirmation email or order history.

Does The Hemp Collect place temporary authorization holds on my card?

Like many e‑commerce merchants, The Hemp Collect’s payment processor may place a temporary authorization on your card to verify funds when you submit an order. This can appear as a pending charge that later converts into the final sale or drops off if the order fails or is canceled. If you see a pending IHC LLC charge that disappears within a few days and no order was completed, it was likely an authorization hold.

How can I verify that a charge from IHC LLC is legitimate and not fraud?

First, check your email for receipts from The Hemp Collect or Modern Herb Co and log into your account on thehempcollect.com to review recent orders and subscriptions. Confirm that the transaction date, amount, and last four digits of the card match your purchase history. If you still do not recognize the charge, contact The Hemp Collect’s customer support with the transaction details; if they cannot locate an order, contact your bank or card issuer to dispute the charge and request a new card if necessary.

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