The Menopause Society, founded as The North American Menopause Society, is a nonprofit medical and scientific organization that provides education and evidence-based resources on menopause and healthy aging for clinicians and the public.
The Menopause Society (formerly The North American Menopause Society) is a nonprofit, multidisciplinary professional organization dedicated to improving the health and quality of life of women during midlife and beyond through a better understanding of menopause and healthy aging. It develops clinical practice resources, publishes the peer‑reviewed journal *Menopause*, produces guidebooks and position statements, and offers certification and continuing education for healthcare professionals who specialize in menopausal care.([menopause.org](https://menopause.org/?utm_source=openai))
A charge from this organization typically appears when a healthcare professional or institution pays for membership dues, annual meeting registration, educational courses, certification or recertification fees, or purchases of educational materials such as the *Menopause Guidebook* or professional textbooks. Consumers might also see a charge if they order patient‑facing materials or register for certain educational offerings directly from the Society’s website. These transactions may be processed under legacy naming like “THE NORTH AMERICAN MEN…” tied to their main office phone number (440‑442‑7550) and Pepper Pike, Ohio location.([menopause.org](https://menopause.org/?utm_source=openai))
If someone has questions about a charge, the best approach is to first verify whether they—or a partner or practice administrator—recently paid membership fees, registered for a Menopause Society event, exam, or course, or purchased resources via menopause.org. Checking email for order confirmations, membership invoices, or conference registration receipts using terms like “Menopause Society” or “NAMS” can quickly confirm the source. If the charge is still unclear, cardholders can contact the Society using the phone number or contact form listed on their official website, provide the transaction date and amount, and request an invoice copy. If the charge cannot be matched to any legitimate activity, the cardholder should then reach out to their card issuer to dispute the transaction or request a card replacement if fraud is suspected.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Menopause Society.
Why do I see a charge labeled "THE NORTH AMERICAN MEN" or similar on my card statement?
This descriptor typically corresponds to The Menopause Society, which was founded as The North American Menopause Society (NAMS). The charge usually relates to membership dues, conference registration, certification fees, or purchases of educational materials made through menopause.org or associated registration systems.([menopause.org](https://menopause.org/?utm_source=openai))
What are the most common reasons healthcare professionals are billed by The Menopause Society?
Common charges include annual membership dues, registration fees for the Society’s annual scientific meeting or educational courses, and fees for sitting for or renewing The Menopause Society Certified Practitioner (MSCP) credential. Practices may also be billed for bulk purchases of guidebooks, clinical resources, or online educational content.([menopause.org](https://menopause.org/?utm_source=openai))
Can individual patients or consumers be charged directly by The Menopause Society?
Yes. While most charges come from clinicians or institutions, patients and the general public may be charged if they purchase consumer resources such as the *Menopause Guidebook* or register for certain educational offerings or materials through the Society’s website. These will still appear under a merchant descriptor tied to The Menopause Society or its former NAMS name.([menopause.org](https://menopause.org/?utm_source=openai))
How can I cancel or avoid renewal of my Menopause Society membership?
To cancel or prevent automatic renewal, members should log into their account on menopause.org and review their membership settings or billing profile, then contact the Society’s membership or customer service team using the email or phone number listed on the site to confirm cancellation and effective dates. It’s wise to do this at least several weeks before the renewal date shown on your last invoice or confirmation email.([menopause.org](https://menopause.org/?utm_source=openai))
How do I request a refund or correction for a Menopause Society charge?
Start by locating your confirmation email or invoice from The Menopause Society, which will include order details and contact information. Reach out to the Society via the contact form or email listed on menopause.org, reference the invoice or order number, and explain whether you need a refund, name change, or transfer (for example, for conference registration). If you cannot locate documentation, provide the exact charge date, amount, and the last four digits of the card to help their staff locate the transaction.([menopause.org](https://menopause.org/?utm_source=openai))
Why do I see a small pending or duplicate Menopause Society charge on my account?
Some payment processors place a temporary authorization hold when you submit dues or a registration payment online. This may appear as a small pending charge or a duplicate that later disappears once the actual transaction is settled. If a pending charge does not drop off within several business days or you see a truly duplicated settled transaction, contact both The Menopause Society and your card issuer to investigate. (This behavior is typical of many online payments and not unique to the Society.)
How can I verify which product or service from The Menopause Society was purchased?
Search your email for terms like "Menopause Society," "NAMS," "membership receipt," "annual meeting," or "Menopause Guidebook" around the date of the charge. If you have an account on menopause.org, check your order history or membership portal. If still unclear, contact the Society’s office using their published phone number (440‑442‑7550) or email, and ask them to look up the transaction using your name, organization, and the transaction date and amount.([menopause.org](https://menopause.org/?utm_source=openai))
What should I do if I don’t recognize any connection to The Menopause Society?
First confirm that no one in your household, medical practice, or billing office used your card for membership dues, conference registration, or educational materials. If nobody recognizes the transaction and the Society cannot match it to your information, treat it as potential card fraud: contact your card issuer, report the unrecognized charge, and ask about disputing it and replacing your card to prevent further unauthorized use.