The West Australian is a major daily newspaper and news website serving Western Australia, published by West Australian Newspapers Limited and offering print and digital subscriptions.
The West Australian is a major daily newspaper and news website serving Western Australia, published by West Australian Newspapers Limited (ABN 98 008 667 632) and headquartered in Osborne Park, WA. It offers a mix of local, national and international news, business, sport, lifestyle and opinion across print and digital platforms, including The West Australian, The Sunday Times and 19 WA regional titles. Readers can subscribe to digital-only access to thewest.com.au and the daily digital replica of the paper, or choose bundled home‑delivery print plus digital packages, with subscriptions managed via subscriber.thewest.com.au or through options like “Subscribe with Google.”([thewest.com.au](https://thewest.com.au/google?utm_source=openai))
A charge from “The West Australian” or “WAN Subscriptions” on your bank or card statement is usually related to a newspaper or digital access subscription. Common scenarios include recurring digital subscriptions from around $6–$8 per week (billed every four weeks or annually), or print + digital home delivery packages (for example Everyday Digital at $8 per week, Weekend Papers + Everyday Digital at $10 per week, or Monday–Sunday print + digital packages at higher weekly rates, generally direct‑debited in 4‑week cycles). Promotional offers such as Black Friday deals may bill at a discounted rate (e.g., 50% off for the first 8 weeks) before reverting to the standard subscription price, so you might see an initial lower charge followed by a higher recurring amount.([subscriber.thewest.com.au](https://subscriber.thewest.com.au/subscription-terms?utm_source=openai))
To verify or resolve questions about this charge, first log in to your account via subscriber.thewest.com.au or thewest.com.au (My Subscription / My Account) to review your active plans, billing history and next payment date. If you still have questions, contact the Subscriber Services team on 1800 811 855 or email subscriptions@wanews.com.au; support is typically available 7am–4pm Monday–Friday and 7am–12pm Saturday and Sunday (Perth time). They can confirm which subscription is linked to your card, explain promotional pricing changes, update or cancel a subscription, arrange holiday holds on print delivery, or investigate duplicate or unexpected charges and discuss refund options where appropriate.([subscriber.thewest.com.au](https://subscriber.thewest.com.au/faq?utm_source=openai))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The West Australian.
What types of subscriptions does The West Australian offer, and what amounts might I see on my statement?
The West Australian offers digital‑only subscriptions and print + digital packages, including access to thewest.com.au, the daily digital edition, and regional titles. Current digital options advertised include a standard digital subscription at about $8 per week billed every four weeks (minimum cost around $32), or a discounted $6 per week plan billed annually (minimum cost around $312). Print + digital bundles, such as Everyday Digital, Weekend Papers + Everyday Digital, and Monday–Sunday home delivery packages, are typically billed by direct debit every four weeks at varying weekly rates from roughly $7–$17.50 per week depending on the package. These recurring payments will usually show under The West Australian or a similar publisher descriptor on your statement.([thewest.com.au](https://thewest.com.au/google?utm_source=openai))
Why am I being charged every four weeks by The West Australian instead of monthly?
Many The West Australian subscriptions are set up on 4‑week direct debit cycles rather than calendar months, meaning you’ll see a charge approximately every 28 days. For example, subscriptions covered by their direct debit agreement are generally paid at 4‑week intervals, with the first payment taken on day one of your subscription term. This can lead to 13 payments in a calendar year instead of 12 monthly payments, which may look like more frequent billing if you’re expecting a strict monthly charge. You can see your specific billing interval and next debit date by logging into your My Subscription or My Account page.([subscriber.thewest.com.au](https://subscriber.thewest.com.au/subscription-terms?utm_source=openai))
Why did my West Australian charge increase after a few weeks?
If you signed up during a promotion (for example, a Black Friday offer with 50% off for the first 8 weeks), your subscription is discounted only for that introductory period. After the promotional term ends, The West Australian automatically reverts to the standard subscription price for your selected package, so subsequent charges will be higher. The standard weekly price and the offer price are listed in the promotional terms, and billing then continues at the standard rate in your usual 4‑week cycle unless you cancel. If the increase looks wrong, contact Subscriber Services to confirm which offer you are on and what your ongoing rate should be.([subscriber.thewest.com.au](https://subscriber.thewest.com.au/subscription-terms?utm_source=openai))
How can I cancel or pause my West Australian subscription so I stop being charged?
To cancel your subscription, The West Australian asks that you contact the Subscriber Services team by phone on 1800 811 855 or by emailing subscriptions@wanews.com.au; they can process cancellations and confirm your final billing date. You can also access the “My Subscription” or “My Account” sections online to review your current plan before you call. Subscriptions generally run in minimum blocks (often at least 4 weeks), and direct‑debit payments already processed usually are not refunded for unused time, but your access or delivery will continue until the end of the paid‑up period. If you’re going away temporarily and only want to pause, you can request a holiday hold on print delivery instead of fully cancelling.([subscriber.thewest.com.au](https://subscriber.thewest.com.au/faq?utm_source=openai))
How do I get a refund or fix an incorrect or duplicate charge from The West Australian?
If you believe you’ve been incorrectly charged, billed twice, or continued to be billed after attempting to cancel, gather your bank statement details and any subscription confirmation emails and contact Subscriber Services on 1800 811 855 or at subscriptions@wanews.com.au. Their team can look up your account using your email address, phone number or subscriber ID, verify recent debits, and correct issues such as overlapping accounts, duplicate direct‑debit setups, or charges beyond a cancellation date. Refunds are handled on a case‑by‑case basis under their subscription and direct‑debit terms, so the sooner you contact them after noticing the issue, the better your chances of an adjustment. If they confirm no active subscription under your details, you may wish to also speak with your bank to rule out card misuse.([subscriber.thewest.com.au](https://subscriber.thewest.com.au/subscription-terms?utm_source=openai))
What is the small or temporary charge I see from The West Australian on my card?
When you start a new subscription, update your payment method, or set up direct debit, your bank or card issuer may show a small pending transaction or verification hold associated with The West Australian or its payment processor. This is usually an authorisation check to confirm that your card is valid, and it typically drops off automatically after a few days without being permanently debited. Your first real subscription charge will generally match the advertised minimum upfront cost (for example, around $32 for a 4‑week digital subscription billed at $8 per week). If a small charge remains posted rather than pending, contact both your bank and Subscriber Services for clarification.([subscriber.thewest.com.au](https://subscriber.thewest.com.au/subscription-terms?utm_source=openai))
How do I manage my billing details or change the card being charged by The West Australian?
You can manage your payment method, update contact details and review invoices by logging into the “My Subscription” or “My Account” area linked from subscriber.thewest.com.au or thewest.com.au. From there, you can change your card details, switch to or from direct debit, or adjust certain subscription options. If you have trouble logging in or need help with billing changes, call Subscriber Services on 1800 811 855 during their support hours (7am–4pm weekdays, 7am–12pm weekends, Perth time) and they can update your account for you. Keeping your payment details current helps avoid failed debits, lapsed access or unexpected catch‑up charges.([subscriber.thewest.com.au](https://subscriber.thewest.com.au/my-subscription/?utm_source=openai))
Can I subscribe or be billed for The West Australian through Google, and how does that appear on my statement?
Yes. The West Australian offers a “Subscribe with Google” option for digital access, allowing you to pay via your Google Account while still receiving full digital subscriber benefits such as unlimited access, Today’s Paper and puzzles. In this case, your statement may show a descriptor related to Google (for example, Google*TheWest or similar) rather than a direct merchant name from the publisher, and billing will follow the chosen Google subscription cycle (e.g., around $6 per week billed annually for certain plans). To manage or cancel these charges, go to your Google Account’s subscriptions settings, and if you need content‑access help, you can still contact The West Australian’s Subscriber Services.([thewest.com.au](https://thewest.com.au/google?utm_source=openai))