Tickete

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Tickete is an online travel experiences platform that allows customers to discover and book tickets for tours, attractions, activities, and excursions around the world.

Dubai, United Arab Emirates
tickete.co

About Tickete

Tickete is a digital travel experiences and ticketing platform operated by Tickete Travel LLC-FZ, a company based in Dubai, United Arab Emirates. Through its website and app, Tickete lets users browse and book a wide variety of activities including attraction entry tickets, guided tours, transfers, city cards, hop-on hop-off bus tours, water activities, day trips, and multi-day trips in global destinations. The service focuses on simplifying trip planning by aggregating experiences from vetted local providers into a single, easy-to-use interface.

A Tickete charge on your card statement typically relates to a booking you (or someone with access to your card) made for one or more travel experiences, tickets, or tours via tickete.co. This can include same-day attraction tickets, advance bookings for upcoming vacations, or bundles such as city passes and combined tours. Charges may appear shortly after you confirm a booking online, and in some cases you might see multiple charges if you booked several activities separately or modified an existing reservation. Tickete may also issue refunds or partial refunds back to your card if a booking is changed, cancelled within policy, or fails to be confirmed.

If you don’t recognize a Tickete charge, start by searching your email (including spam and promotions folders) for messages from tickete.co or support@tickete.co to locate booking confirmations or vouchers. You can also use the “Manage Booking” section on their help site with your booking ID and email address to review reservations, download tickets, or request changes. For unresolved issues, contact Tickete support via email or WhatsApp as listed on their help center, providing your booking ID, transaction date, and the last four digits of the card used. If you still believe the transaction is unauthorized after checking with family members or travel companions, you can then raise a dispute with your card issuer, referencing the documentation from Tickete.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Tickete.

  1. Tickete

Frequently Asked Questions

Why do I see a charge from Tickete on my card statement?

A Tickete charge usually means that you (or someone with access to your card) booked travel experiences such as attraction tickets, tours, or activities through the Tickete website or app. Check your email for confirmations from tickete.co or log into the Manage Booking section using your booking ID and email to see details of what was purchased.

What kinds of bookings can I make through Tickete, and what are typical charge amounts?

Through Tickete you can book entry tickets, guided tours, hop-on hop-off buses, transfers, city cards, water activities, day trips, and multi-day trips. Charge amounts vary widely depending on the destination and experience—ranging from small amounts for single-attraction tickets to higher totals for bundled tours, multi-day trips, or bookings for larger groups.

How can I cancel or change a Tickete booking and will I get a refund?

Cancellation and change options depend on the specific experience’s policy set by the provider. To request a change or cancellation, go to Tickete’s Help Center or Manage Booking page, enter your booking ID and email, and review the cancellation terms shown for your reservation. If your booking is eligible, you can submit a cancellation or reschedule request there; any refund will be processed back to your original payment method according to the stated policy and timelines.

What should I do if I never received my tickets or confirmation email from Tickete?

First, check your spam and promotions folders for messages from tickete.co. If you still can’t find your confirmation, go to the Tickete Help Center and use the Manage Booking tool with your booking ID and email. If that doesn’t work or you don’t know your booking ID, contact Tickete support at support@tickete.co with your full name, transaction date, destination, and the last four digits of the card used so they can locate your booking and resend the tickets.

Does Tickete place temporary authorization holds or multiple charges?

When you attempt a booking, your bank may show a temporary authorization hold to verify your card. In some cases where a booking fails or availability changes, you might see a pending hold that later disappears without posting as a final charge. If you see multiple pending items, wait a few business days to see which ones settle; if a pending hold remains or duplicates appear as posted charges, contact Tickete support with screenshots and your booking details for clarification.

How do I contact Tickete about a billing or booking issue?

You can contact Tickete through their Help Center at tickete.co, where they provide support channels including email and WhatsApp. Typically, you can email support@tickete.co or use the chat option on their site. Include your booking ID, the email address used for the reservation, the transaction date, and a description of the issue so they can investigate efficiently.

Can Tickete charges be recurring or subscription-based?

Tickete primarily facilitates one-time purchases for specific experiences, tickets, and tours rather than ongoing subscriptions. If you see more than one Tickete charge, it is usually due to multiple separate bookings or modifications, not a recurring membership. Review your email confirmations and booking history to confirm whether multiple experiences were purchased.

What if I don’t recognize a Tickete charge and suspect fraud?

If you don’t recognize the charge after searching your email for Tickete confirmations and checking with family or travel companions, contact Tickete support with the transaction date and amount to see if they can locate a booking under your card details. If they confirm no booking or you still believe the transaction is unauthorized, immediately notify your bank or card issuer, report the suspected fraud, and follow their dispute process while retaining any correspondence from Tickete as supporting evidence.

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