Vital Health

Healthcare82% confidence

Vital Health is a health and wellness brand operated by Vital Health LLC that sells nutritional supplements and related digital wellness products, primarily through online orders and subscriptions.

San Juan, Puerto Rico
Owned by Konscious Brands (Konscious LLC, Enclave LLC, Vital Health LLC and affiliated entities)

About Vital Health

Vital Health is a wellness company operating under Vital Health LLC that offers dietary supplements and related health products focused on areas like circulation, blood flow, and general vitality. Their products are marketed directly to consumers online through brand sites such as bloodflowsecret.com and vitalbp.com, along with associated digital programs and content. The company is part of the broader Konscious Brands group, which also operates other wellness and nutrition brands.

A Vital Health charge on your card is typically linked to an online purchase of supplements or a wellness bundle, or to an automatically renewing subscription plan. According to the company’s terms, they offer both one‑time purchases and recurring subscriptions that can bill every 28, 30, 56, or 364 days depending on the plan selected. If you signed up for a discounted “subscribe and save” offer or accepted a continuity program at checkout, future shipments and charges will post automatically until you cancel. Customers in locations like Puerto Rico, Hawaii, Alaska, and international destinations may also see added shipping surcharges on their receipts.

If you’re unsure about a Vital Health charge, start by searching your email for order confirmations from domains such as vitalbp.com or bloodflowsecret.com, and compare the amounts and dates to your statement. You can also contact their customer service team by email to request details of your order history, cancel a subscription, or ask about refunds. Keep in mind that subscription cancellations generally stop future renewals but do not automatically refund already‑shipped orders, so responding quickly when you notice an unexpected charge is important. Retaining your original order confirmation and any tracking emails will make it easier for support to locate your account and resolve billing questions.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Vital Health.

  1. 72001 REC POS DD PUR HELLOVITALHEALTH SAN JUAN PR 2RTB0HXW 072001

Frequently Asked Questions

Why do I see a charge from “HELLOVITALHEALTH” or “Vital Health” on my card statement?

This descriptor usually corresponds to an online purchase from Vital Health LLC’s wellness brands, such as Blood Flow Secret or other Vital Health supplements sold through sites like vitalbp.com or bloodflowsecret.com. The charge may be for a one‑time order or a renewal of a subscription plan you agreed to at checkout.

Does Vital Health use recurring subscriptions for its products?

Yes. Per their terms, Vital Health offers both single‑purchase and subscription pricing. Subscription plans are billed automatically every 28, 30, 56, or 364 days depending on the option you chose at checkout, and each renewal triggers a new shipment and charge to your saved payment method.

How can I cancel my Vital Health subscription to stop future charges?

To cancel, you need to contact Vital Health’s customer service—typically by emailing the support address listed on your order confirmation (such as hello@vitalbp.com). Request that your subscription be cancelled and ask for written confirmation. Cancelling will stop future automatic renewals but generally will not refund orders that have already processed or shipped.

How do I request a refund or replacement from Vital Health?

If you received a damaged, faulty, or unwanted product, email their support team with your full name, order number, and a description (and, if applicable, photos) of the issue. Their policies indicate they will replace damaged items and may offer refunds subject to the terms on their website, including time limits and whether the item has been opened or used.

Why is my Vital Health charge amount higher than the product price I remember?

Your total may include shipping, taxes, and—if you live in Puerto Rico, Hawaii, Alaska, or outside the continental U.S.—a surcharge for delivery. In addition, if you selected a multi‑bottle or bundled package, your card will be charged the full bundle price, which can be higher than the base single‑bottle price shown in ads.

Can Vital Health place small or temporary authorization holds on my card?

Like many online merchants, Vital Health’s payment processor may place a temporary authorization hold to verify your card before final billing, especially when you first sign up. These holds typically drop off within a few business days and may appear as pending or as a small test amount that never fully posts.

How can I verify which Vital Health product I purchased?

Search your email inbox (including spam and promotions folders) for messages from domains such as vitalbp.com or bloodflowsecret.com. Your email receipts will list the specific product names, quantities, and subscription terms. If you cannot find an email, contact support with the last four digits of your card, the charge amount, and date so they can look up your transaction.

What should I do if I don’t recognize any purchase from Vital Health?

First, check with family members who might share your card or have access to your account to see if they placed an order. If no one recognizes the transaction and support cannot locate a matching order under your name or email, contact your bank or card issuer to dispute the charge and request a new card number, as this may indicate unauthorized use.

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