VitalChek

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VitalChek is an online service that processes orders and payments for government-certified vital records such as birth, death, marriage, and divorce certificates on behalf of state and local agencies.

Alpharetta, GA
vitalchek.com
Owned by LexisNexis Risk Solutions (RELX Group)

About VitalChek

VitalChek is an online ordering and payment service that partners with government vital records offices across the United States to facilitate access to certified copies of birth, death, marriage, and divorce certificates. Rather than applying in person or mailing paper forms and checks, customers use VitalChek’s website to submit applications, upload required identification, and pay agency fees and service charges by credit or debit card.([vitalchek.com](https://vitalchek.com/amendments/?utm_source=openai))

When you see a charge like “VCN*TENNESSEE VITALS NASHVILLE TN” on your card statement, it typically indicates that you placed (or someone placed) an online order for a Tennessee vital record through VitalChek on behalf of the Tennessee Office of Vital Records. The “VCN*” prefix and wording such as “TENNESSEE VITALS” or “NC VITAL RECORDS” are standard billing descriptors VitalChek uses for state vital records orders; VitalChek documentation and forms show similar descriptors such as “VCN NC VITAL RECORDS,” confirming this pattern.([scamcharge.com](https://scamcharge.com/c/vcn-tennessee-vitals-nashville-tn?utm_source=openai)) Charges may include the state’s certificate fee, VitalChek’s processing fee, and any optional expedited shipping.

If you do not recognize this charge, first confirm whether you or a family member recently ordered a Tennessee birth, death, marriage, or divorce certificate online. You can retrieve your VitalChek order confirmation email, log into your VitalChek account to review order history, or contact VitalChek support with your order number and the last four digits of your card for clarification. If the charge still appears unauthorized after checking with household members, you should contact both VitalChek and your card issuer to dispute the transaction and request that your card be reissued if needed.([vitalchek.com](https://www.vitalchek.com/v/faqs?ScenarioName=ScenarioLSP&utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to VitalChek.

  1. VCN*TENNESSEE VITALS NASHVILLE TN

Frequently Asked Questions

Why does my statement show “VCN*TENNESSEE VITALS NASHVILLE TN” instead of VitalChek?

VitalChek’s billing descriptors often begin with “VCN*” followed by the government agency or state you ordered from, such as “TENNESSEE VITALS.” This is a standard descriptor VitalChek uses when processing credit card payments for Tennessee’s Office of Vital Records, so the charge may not explicitly say “VitalChek” even though the transaction was processed through their system.([scamcharge.com](https://scamcharge.com/c/vcn-tennessee-vitals-nashville-tn?utm_source=openai))

What kinds of purchases create a VitalChek charge related to Tennessee vital records?

You’ll typically see a “VCN*TENNESSEE VITALS” charge when you order a Tennessee birth, death, marriage, or divorce certificate online through VitalChek’s website or via a link from a Tennessee government site that redirects you to VitalChek to complete the order and payment. The amount usually includes the state’s certificate fee plus a VitalChek service fee and any expedited shipping you selected.([shelbytnhealth.com](https://www.shelbytnhealth.com/285/BirthDeath-Certificates?utm_source=openai))

What are common amounts for a VitalChek Tennessee vital records charge?

The total can vary based on record type and options, but it typically combines the Tennessee vital record fee (often in the $10–$20 range per certificate) with a VitalChek online processing fee and any UPS or express shipping you choose. As a result, cardholders often see totals in the roughly $30–$60+ range for a single Tennessee certificate order, especially if expedited delivery was selected.([shelbytnhealth.com](https://www.shelbytnhealth.com/285/BirthDeath-Certificates?utm_source=openai))

How can I confirm that this VitalChek charge is legitimate and see what was ordered?

Go to vitalchek.com and use the “Manage My Order” or order-status tools to look up your order using your order number and PIN from the confirmation email. If you do not have that information, you can contact VitalChek customer support and provide your name, approximate charge amount, and last four digits of your card so they can locate the transaction and confirm which Tennessee record was requested.([vitalchek.com](https://vitalchek.com/amendments/?utm_source=openai))

Can I get a refund from VitalChek for a Tennessee vital records order I no longer need?

VitalChek’s terms state that most fees are non‑refundable once an order has been submitted to a government agency, especially if a search has been performed or a certificate has been issued. In some cases, agencies may issue a “no record found” response or cancel an order; VitalChek may then issue a partial refund while retaining their processing fee. You must contact VitalChek support directly and review the refund and cancellation policy specific to your order.([vitalchek.com](https://www.vitalchek.com/v/faqs?ScenarioName=ScenarioLSP&utm_source=openai))

How do I cancel or change a VitalChek order for a Tennessee certificate?

If you need to cancel or modify a Tennessee order placed through VitalChek, act quickly: log into your VitalChek account or use the “Manage My Order” link to see if your order is still pending. If processing has not yet begun, customer support may be able to cancel or adjust it. Once the Tennessee Office of Vital Records has started processing your request, changes or cancellations are typically limited and may not be eligible for a full refund.([vitalchek.com](https://vitalchek.com/amendments/?utm_source=openai))

Why do I see multiple or temporary VitalChek charges on my card?

VitalChek and the issuing agency may place temporary authorization holds on your card when you submit an order or change payment information. These authorizations can appear as pending duplicate charges but usually drop off automatically within a few days if they are not finalized. If you see multiple settled charges instead of a single authorization plus one final charge, contact VitalChek and your card issuer to investigate.([customers.vitalchek.com](https://customers.vitalchek.com/vpswebhelp2.0/How_to_Edit_a_Payment.html?utm_source=openai))

How can I get help if I suspect a fraudulent VitalChek Tennessee vital records charge?

First, verify that no one in your household ordered a Tennessee certificate via VitalChek. If no one recognizes the transaction, contact VitalChek support with the date and amount of the charge so they can determine whether an order was placed in your name. Then immediately notify your card issuer to dispute the transaction and request a new card number; this helps protect you from any further unauthorized use.([vitalchek.com](https://www.vitalchek.com/v/faqs?ScenarioName=ScenarioLSP&utm_source=openai))

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