Vivid Ads

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Vivid Ads is an Australian online printing company specializing in custom signage, large-format printing, and display products for businesses and events across Australia.

Derrimut, Victoria, Australia
vividads.com.au

About Vivid Ads

Vivid Ads is an Australian online printing company that specialises in custom signage, large‑format printing and display products for businesses, retail spaces and events. Operating nationwide from its base in Derrimut, Victoria, Vivid Ads produces items such as pull‑up banners, flags, corflute signs, window and wall graphics, mesh banners, exhibition displays and point‑of‑sale materials. Orders are placed through their website, vividads.com.au, where customers can upload artwork files, use templates, or request design assistance, and have finished products shipped anywhere in Australia.

A Vivid Ads charge usually appears on a bank or card statement after you (or someone in your business) place an order for printed signage or display products through vividads.com.au. Charges are typically one‑time payments for a specific order, and may include artwork setup fees, rush production, or shipping. If you have a trade, reseller or business account, you might also see charges for repeat or re‑ordered jobs placed online or via email. In some cases, you may see a temporary pre‑authorisation when a card is validated, which later converts into the final invoice amount when the job is confirmed and sent to production.

If you’re unsure about a Vivid Ads charge, start by checking your email for an order confirmation or tax invoice from vividads.com.au around the date of the transaction, and ask colleagues who may have ordered signage for your business or an event. You can log into your Vivid Ads online account (if you have one) to review past orders, artwork and invoices. To resolve any questions, contact Vivid Ads through the contact details listed on vividads.com.au, providing the transaction date, amount and the name on the card; they can look up your order, resend invoices, clarify line items like freight or GST, and in eligible cases help with order changes, reprints or refunds. If you suspect unauthorised use, notify your bank or card issuer as well as Vivid Ads immediately.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Vivid Ads.

  1. SP VIVIDADS.COM.AU +61130072161 AU

Frequently Asked Questions

Why do I see a charge from VIVID ADS or VIVIDADS.COM.AU on my statement?

This charge normally relates to an online order for printed signage or display products placed through vividads.com.au. It may cover items such as banners, corflute signs, flags, exhibition stands, window graphics, or related artwork and shipping fees. If you’re part of a business, the order may have been placed by a colleague, marketing team member, or franchisee using your company card. Check your internal purchasing records and emails around the transaction date for a Vivid Ads order confirmation or tax invoice.

Does Vivid Ads run subscriptions or recurring billing for signage orders?

Vivid Ads primarily operates on a per‑order basis, so most charges are one‑time payments tied to a specific print job. They do not typically offer consumer-style monthly subscriptions; however, business or trade customers may place repeat or scheduled orders that are manually processed each time. If you’re seeing multiple similar amounts in close succession, it’s usually separate orders (e.g., reprints, additional stores, or event collateral) rather than an automatic subscription. You can confirm this by asking Vivid Ads support to list all orders associated with your email or business name.

What are common charge amounts I might see from Vivid Ads?

Amounts vary widely depending on the size, material and quantity of your signage, but small items or single banners may start from tens of dollars, while larger or multi‑item campaign packs can run into several hundred dollars or more. Your final charge can include print cost, artwork/setup fees, GST, and delivery to your address. If the amount on your statement doesn’t match the base product price you recall, check the tax invoice for extras such as express production, upgraded materials or freight.

Why do I see a pending or temporary Vivid Ads charge that later changes or disappears?

When you place an order or your card is validated at checkout, your bank may show a temporary pre‑authorisation from Vivid Ads to confirm that funds are available. This pending amount can appear slightly different from the final invoice if you change quantities, shipping options or artwork approval status. Once the order is confirmed and moves into production, the pre‑authorisation is either captured as the final payment or released, with the correct amount then posted. If a pending charge doesn’t clear within a few business days, contact your bank and Vivid Ads for clarification.

How can I get a copy of my Vivid Ads invoice or confirm what was ordered?

Log into your account at vividads.com.au (if you created one) and check your order history for downloadable invoices and order details. If you checked out as a guest or can’t access your account, search your email inbox—including spam—for messages from Vivid Ads or vividads.com.au around the transaction date. You can also reach out via the Contact or Support page on their website and provide the transaction date, amount and last four digits of the card, so they can locate and resend your tax invoice and artwork summary.

How do I change, cancel or pause a Vivid Ads order to avoid further charges?

Because Vivid Ads produces custom printed items, orders usually move to production quickly once artwork is approved and payment is confirmed, and may not be cancellable after printing begins. If you need to change or cancel an order, contact Vivid Ads immediately using the phone or contact form listed on vividads.com.au, quoting your order number. They can advise whether the job is still in pre‑production, whether changes are possible, and if any cancellation or remake fees apply. There is no ongoing subscription to pause; you simply stop placing new orders once your current needs are met.

How do refunds or billing disputes work with Vivid Ads?

Refunds with Vivid Ads are usually assessed on a case‑by‑case basis because products are custom‑made to your specifications. If there is a printing error, damage in transit, or the goods differ from what was approved, contact them promptly with photos of the issue, your order number and invoice. They may offer a reprint, partial credit, or refund depending on the situation and their published terms. For suspected fraudulent or unauthorised charges, notify your bank or card issuer immediately and also inform Vivid Ads so they can investigate and block any misuse.

How can I contact Vivid Ads about a charge on my card?

Visit vividads.com.au and use the Contact or Support page to submit an enquiry, or use the phone number and email address listed there for sales and customer service. When you reach out, include the name on the card, transaction date, approximate amount, and any order or invoice numbers you have. This information helps them quickly locate the relevant job, explain what was produced and billed, and provide documentation or resolution options.

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