About Whiteley Medical
Whiteley Medical is a trading division of Whiteley Corporation, Australia’s largest manufacturer of sterilants, disinfectants, and professional cleaning technologies for healthcare. Based in Tomago, New South Wales, Whiteley Medical supplies infection prevention and medical cleaning products such as hospital-grade disinfectants, sterilants, instrument and endoscope cleaning solutions, surface wipes, hand hygiene products, and specialty cleaners used in hospitals, day surgeries, clinics, aged care facilities, and other clinical environments. Their products are sold directly to healthcare providers and through distributors, and are supported by technical documentation, safety data sheets, and clinical education resources available via whiteley.com.au.
A charge from “WHITELEY MEDICAL” or “WHITELEY CORP/WHITELEY MEDICAL TOMAGO NSW” on a bank or card statement typically relates to the purchase of medical cleaning or infection control products, often billed to a clinic, practice, or facility rather than to individual consumers. This may be a one‑off order of chemicals or wipes, a recurring supply order set up on account, or a payment of an invoice for delivered goods. In some cases you might see a pre‑authorization or pending amount when placing an order by card (especially phone or online orders) that later settles for the final invoice value, or separate charges for freight and goods depending on how the order was processed.
If you’re unsure about a Whiteley Medical charge, first check recent orders, purchase orders, and invoices within your clinic, practice, or workplace—particularly any infection control, sterilization, or cleaning products ordered through whiteley.com.au or via a distributor that may process payment through Whiteley Medical. Confirm with your practice manager, procurement officer, or accounts department whether an order was placed under your card. To resolve questions, contact Whiteley via the contact details on their website (whiteley.com.au > Contact), quoting the transaction date, amount, and the name on the card or account; they can usually locate the matching invoice and provide a copy. Common issues—such as duplicate payments, incorrect quantities, or shipping/billing address errors—are typically handled by their customer service or accounts receivable team, who can issue corrected invoices, credit notes, or refunds where appropriate.