Working From_

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Working From_ is a coworking and flexible office brand created by The Hoxton, offering home-like shared workspaces with hospitality-style services and membership options in cities such as London, Chicago, and Brussels.

London, United Kingdom
Owned by Ennismore

About Working From_

Working From_ is a coworking and flexible office brand developed by the hotel company The Hoxton. It provides shared workspaces, dedicated desks, and private offices integrated into Hoxton hotels, combining the comfort of home with the amenities of a full-service hospitality environment. Members benefit from barista coffee, meeting rooms, phone booths, wellness spaces, community events, and discounted perks at The Hoxton’s hotels, bars, and restaurants.([linkedin.com](https://www.linkedin.com/company/working-from?utm_source=openai))

A charge labeled something like “VSI*WORKINGFROMHMEMBER” on your card statement is most likely related to a Working From_ membership fee, day pass, or office/desk booking processed through a third‑party payment processor (the “VSI*” prefix) with the descriptor shortened to “WORKINGFROMH MEMBER.” These charges can be recurring monthly membership dues, multi-month membership payments, meeting room bookings, or one‑off coworking day passes purchased via their website or on-site at a Working From_ location.([workingfrom.com](https://workingfrom.com/london-southwark/memberships/?utm_source=openai))

If you have questions about a Working From_ charge, first log into your Working From_ or Hoxton account and review your membership type, next billing date, and any recent bookings or add-ons. Check your email for invoices or booking confirmations (including those sent by The Hoxton, which may reference Working From_). If something doesn’t look right, contact Working From_ directly using the contact details on workingfrom.com or the specific location page, and provide the date, amount, and last four digits of the card that was charged so they can trace the payment. You can also bring a copy of your statement to the front desk at the relevant Working From_ space or Hoxton hotel for in‑person assistance; if the charge is still disputed after speaking with them, you can then follow up with your card issuer about a potential billing error.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Working From_.

  1. VSI*WORKINGFROMHMEMBER

Frequently Asked Questions

What is a “VSI*WORKINGFROMHMEMBER” charge on my card?

This descriptor typically refers to a Working From_ coworking membership payment (the “MEMBER” part) processed through a third‑party processor (the “VSI*” prefix). It’s usually your monthly membership fee, a longer‑term membership payment, or an automatically renewed plan tied to your Working From_ account.

How are Working From_ memberships billed and how often will I be charged?

Working From_ memberships are usually billed on a recurring basis (most commonly monthly) on your renewal date, using the card you saved when you joined or last updated your billing details. You may also see separate charges if you book additional meeting rooms, upgrade your membership tier, or purchase extra services that aren’t included in your core plan.([workingfrom.com](https://workingfrom.com/london-southwark/memberships/?utm_source=openai))

How can I cancel or pause my Working From_ membership to stop future charges?

To cancel or pause your Working From_ membership, you’ll need to contact the membership or community team for your specific location—contact details are listed on workingfrom.com and in your welcome emails. Most memberships require notice before your next billing date, so reach out in advance and request written confirmation that your membership will not renew to avoid additional charges.([workingfrom.com](https://workingfrom.com/faqs/?utm_source=openai))

Can I get a refund if I was charged after I thought I cancelled my Working From_ membership?

Refunds are handled case by case by the Working From_ membership team. If you were billed after you believed you had cancelled, locate any cancellation email or confirmation, then contact the location you belong to with that documentation and your card statement. They can review whether notice periods were met and, if appropriate, offer an adjustment or refund, or apply a credit to future use.

Why do I see multiple small Working From_ charges or authorizations on my statement?

You may see small or duplicate-looking Working From_ amounts due to card authorizations when you update your payment method, purchase a day pass, or book space online. Temporary authorizations may appear as pending charges but usually fall off within a few days and are replaced by a single finalized transaction for the correct amount. If pending items do not reverse, contact Working From_ support with screenshots of your statement.

How can I verify which Working From_ location or membership a charge relates to?

Log into your Working From_ account or review your welcome and billing emails, which typically reference a specific location such as Southwark (London), Fulton Market (Chicago), or Brussels.([linkedin.com](https://www.linkedin.com/company/working-from?utm_source=openai)) Compare the billing date and currency with your recent visits or bookings; if you still can’t match the charge, reach out to the location closest to your home base and they can look it up by card details and date.

How do I contact Working From_ about a billing or membership issue?

You can contact Working From_ via the email addresses and phone numbers listed on workingfrom.com for each location (for example, the Southwark space lists a dedicated email and phone in its brochure and contact pages).([thehoxton.com](https://thehoxton.com/london/southwark/?utm_source=openai)) You can also speak to the front desk team at the associated Hoxton hotel in person; they can connect you with the membership team or provide the correct billing contact.

Does my Working From_ membership include any perks at The Hoxton hotels that might create additional charges?

Yes. As a Working From_ member you often receive discounts on Hoxton hotel rooms, bars, and restaurants, and can book meeting spaces and other services at member rates.([workingfrom.com](https://workingfrom.com/london-southwark/memberships/?utm_source=openai)) If you use these perks, they may appear as separate hotel or restaurant charges on your card, distinct from your main coworking membership fee.

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