Wuffes

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Wuffes is a pet wellness brand that sells NASC-certified dog supplements focused on joint health, mobility, and overall canine wellness, primarily through online and retail channels.

Cheyenne, Wyoming, United States
wuffes.com
Owned by Rowlo LLC

About Wuffes

Wuffes is a direct‑to‑consumer dog supplement brand owned and operated by Rowlo LLC. The company specializes in scientifically formulated, NASC‑certified supplements for dogs, with a product line that includes hip and joint chews, joint liquid, multivitamin chews, calming chews, probiotic chews, allergy and itch chews, and omega‑3 fish oil. Most products are marketed as soft chews or liquids that are easier for dogs to take than traditional pills, and they are made in the USA under GMP/SQF‑audited manufacturing standards.([wuffes.com](https://wuffes.com/?utm_source=openai))

A Wuffes charge on a card statement typically comes from purchasing dog supplements directly from wuffes.com, from a subscription reorder, or from buying Wuffes‑branded products through major pet retailers such as Petco or PetSmart and associated e‑commerce platforms. The brand heavily promotes subscription plans and "subscribe & save" offers, so many customers see recurring monthly or multi‑month charges rather than one‑time transactions. Depending on the sales channel, the charge descriptor may reference Wuffes, Rowlo LLC, or an online marketplace, and there may also be temporary authorization holds when a new payment method is added or an order is first placed.([wuffes.com](https://wuffes.com/?utm_source=openai))

If you’re unsure about a Wuffes charge, start by checking your email for order confirmations from wuffes.com or receipts from Petco, PetSmart, or other pet retailers around the transaction date. You can also log into your Wuffes account or visit their Help Center from the main site to review active subscriptions and past orders, or contact their support team at the published support email (hello@wuffes.com) or via the contact options listed in their Help Center or BBB profile. Because Wuffes operates under Rowlo LLC, you may see that name on legal notices, BBB records, or some payment and marketplace documentation; matching dates, amounts, and products is the best way to confirm the charge. If you still cannot recognize it, you can request cancellation of any active subscriptions and dispute the transaction with your card issuer while Wuffes support investigates.([wuffes.com](https://wuffes.com/pages/about-us?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Wuffes.

  1. CRD PUR SP WUFFES- 0315

Frequently Asked Questions

What does a Wuffes charge on my card usually relate to?

Most Wuffes charges come from purchasing their dog supplements—such as Hip & Joint Chews, Joint Liquid, Multivitamin, Calming, Probiotic, or Allergy & Itch chews—either directly on wuffes.com or through subscription renewals. In some cases, you might also see Wuffes‑related charges tied to online orders fulfilled via major pet retailers like Petco or PetSmart, where their full product range is now stocked nationwide.([wuffes.com](https://wuffes.com/?utm_source=openai))

Why am I seeing recurring monthly charges from Wuffes or Rowlo LLC?

Wuffes heavily promotes a “subscribe & save” model in which supplements are shipped on a recurring schedule, often every 30, 60, or 90 days, at a discounted price. If you enrolled in one of these plans—either during checkout on wuffes.com or via an offer in an email or ad—your card will be billed automatically each cycle until you cancel, and the descriptor may reference Wuffes or Rowlo LLC.([wuffes.com](https://wuffes.com/?utm_source=openai))

How do I cancel my Wuffes subscription to stop future charges?

To cancel a Wuffes subscription, log into your account on wuffes.com, go to your account or subscription management section, and turn off auto‑renew or cancel the plan associated with your dog’s supplements. If you can’t access your account, contact Wuffes support via their Help Center or by emailing hello@wuffes.com and request cancellation; keep a copy of their confirmation email for your records.([wuffes.com](https://wuffes.com/?utm_source=openai))

How can I request a refund or return for a Wuffes order I’m unhappy with?

Wuffes advertises a satisfaction guarantee window (commonly around 90 days) on its supplements, and customers can often request refunds or replacements if the product doesn’t meet expectations. To seek a refund, locate your order number in your email receipt or account history on wuffes.com and contact Wuffes through their Help Center or support email with details about the issue, the product, and when it was purchased; they will outline eligibility and next steps based on their current refund policy.([wuffes.com](https://wuffes.com/?utm_source=openai))

Is it normal to see Wuffes or Rowlo LLC on my statement for a purchase made at Petco or PetSmart?

If you buy Wuffes‑branded supplements directly from Petco or PetSmart in store, the charge usually appears under the retailer’s name. However, online orders, marketplace sales, or special promotions—such as TikTok Shop or other DTC‑style channels fulfilled by Wuffes—may show descriptors including Wuffes or Rowlo LLC. Checking which channel you ordered through and matching the amount to the product price will help clarify which entity is shown on the statement.([prnewswire.com](https://www.prnewswire.com/news-releases/leading-dog-supplement-brand-wuffes-launches-nationwide-at-petco-302754263.html?utm_source=openai))

Does Wuffes place small temporary authorization holds on my card?

Like many e‑commerce merchants, Wuffes or its payment processors may place small temporary authorization holds when you add a card or initiate an order to verify the payment method. These holds often appear as pending low‑value charges and typically drop off automatically within a few days, disappearing from your final statement once the actual order amount is captured or the authorization is voided.([wuffes.com](https://wuffes.com/?utm_source=openai))

What are common price ranges for Wuffes products so I can recognize the charge amount?

Individual Wuffes products such as Hip & Joint Chews, Calming Chews, Probiotic Chews, and Omega‑3 Fish Oil typically range roughly from the mid‑$30s to mid‑$60s per unit at full price, with discounts available on bundles and subscriptions. If your charge aligns with one or more of these price points, possibly adjusted for tax, shipping, or bundle savings, it likely corresponds to an order or subscription renewal for one or several Wuffes supplements.([wuffes.com](https://wuffes.com/?utm_source=openai))

How can I contact Wuffes if I don’t recognize this charge or have a billing issue?

You can reach Wuffes by visiting wuffes.com and navigating to the Help Center or Contact page, where they provide support forms and contact details, including the primary support email hello@wuffes.com. Their BBB profile and marketplace listings also reference Rowlo LLC and provide additional contact information; when you reach out, include your full name, the last four digits of the card, transaction date and amount, and any order numbers so they can quickly locate and review the charge.([wuffes.com](https://wuffes.com/pages/about-us?utm_source=openai))

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