Youversal Studio

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Youversal Studio is an online store that sells personalized, digitally created artwork, primarily custom pet-themed designs under the PawBuddy brand.

About Youversal Studio

Youversal Studio operates an e‑commerce store focused on personalized digital artwork, with a strong emphasis on pet-themed designs sold under the PawBuddy brand. Customers choose from different art styles or concepts, upload their photos, and the studio’s artists transform these into custom illustrations or portraits that can be delivered as digital files. The site supports multiple languages and currencies and markets itself as turning customers’ personal stories into timeless visual art rather than generic portraits.

A charge from Youversal Studio (often appearing with a Shopify prefix such as “SP* YOUVERSAL ST” or similar) is typically associated with an online order for custom digital artwork placed through their website. This may be a one-time purchase for a specific artwork concept, sometimes priced as a mid‑range digital product rather than a small micro‑transaction. Customers receive confirmation by email once the order and photos are successfully submitted, and later get the finished digital files via email or secure download link.

If you have questions about a Youversal Studio charge, start by searching your email for order confirmations from Youversal Studio or PawBuddy, including any messages containing your artwork files or photo upload confirmations. Check your bank statement date against the date you placed an order on their site. For further help, you can contact their customer service via the support email listed on their FAQ and support pages; they indicate they aim to respond within about 24 hours. If you suspect fraud or cannot locate any related order or emails, you should also contact your bank or card issuer to dispute or block the charge.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Youversal Studio.

  1. sp youversal st 8999 cvspzx mys my

Frequently Asked Questions

Why do I see a charge from YOUVERSAL ST or Youversal Studio on my card statement?

This charge usually corresponds to an online order you placed on youversalstudio.com (often via a Shopify checkout), where you selected a PawBuddy or other Youversal Studio art concept, uploaded photos, and paid for a custom digital artwork. Check your email for an order confirmation or artwork delivery around the same date as the charge.

Is my purchase from Youversal Studio a one‑time payment or a subscription?

Purchases from Youversal Studio are typically one‑time payments for specific custom artwork concepts rather than ongoing subscriptions. You are charged once at checkout for each order you place. If you see multiple charges, verify whether you submitted more than one order or concept.

How can I cancel or change my Youversal Studio order after being charged?

Because Youversal Studio creates made‑to‑order digital art, changes or cancellations may only be possible before an artist has started working on your piece. If you need to cancel or adjust details (such as the photo or personalization), contact their support team immediately using the email provided on their FAQ or Contact Us page and include your order number and the email address used at checkout.

How do I request a refund from Youversal Studio if I’m not satisfied with the artwork?

Refunds for custom digital art are usually limited, but Youversal Studio may offer revisions or partial remedies depending on their current refund policy. Review the “Return and Refund” section on youversalstudio.com, then email their support team with your order number, a description of the issue, and any reference images so they can assess whether a refund or revision is possible.

I placed an order with Youversal Studio but didn’t receive my digital artwork—what should I do?

First, search your inbox and spam folders for messages from Youversal Studio or PawBuddy, including download links or attachments. Confirm that the email address you used at checkout is correct. If you still can’t find your files, contact their customer service via the support email listed on their FAQ page and provide your order number and the approximate order date so they can resend the artwork.

Can Youversal Studio send my digital artwork to a different email as a gift?

Yes. Their FAQs note that you can specify a recipient’s email address in the order notes if you want the final digital artwork delivered as a gift. If you forgot to do this at checkout, contact support as soon as possible with your order number and the correct recipient email so they can update the delivery details before sending the files.

What should I do if I encountered an error or upload issue while ordering from Youversal Studio?

If an error occurs during ordering or photo upload, take note of any error messages or screenshots and then email Youversal Studio’s support team at the address shown on their FAQ page. Include your name, the email used at checkout, and a description of the issue so they can troubleshoot and confirm whether your order and photos were received correctly.

How does Youversal Studio handle my photos and artwork files?

Youversal Studio states in its FAQ that it uses your photos only to create the customized artwork you requested and does not sell or share them without your permission. If you prefer that your photos or final artwork not be stored after completion, you can ask them to delete these files via their support email once your order has been fulfilled.

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