About Zenvy
Zenvy is a direct‑to‑consumer online brand focused on non‑invasive wellness tools designed to be used at home. Through its Shopify-powered site shopzenvylite.com, it markets wellness products that aim to provide relief and support without prescriptions, invasive procedures, or frequent clinical visits. The site emphasizes accessible, at‑home wellness and includes FDA-style disclaimers that its products are not intended to diagnose, treat, cure, or prevent disease.
A Zenvy or “ZENVYLITE9867664642” charge on your card statement typically comes from purchasing one of their wellness products or related offers through their online store. The numeric portion of the descriptor matches their published support phone number, +1 (986) 766‑4642, which is included in their contact details and used as part of their billing descriptor for card transactions. Customers may see one-time charges for products, as well as potential recurring or membership-style charges if they signed up for any ongoing programs or subscriptions referenced by the site’s “Cancel Membership” policy link. Pending or small verification holds are also possible when a card is first added or an order is authorized.
If you don’t recognize the charge, start by searching your email (including spam) for order confirmations or shipping emails from “Zenvy” or “shopzenvylite.com.” You can also visit their website and use the “Track order” link or contact form, or email support@shopzenvylite.com with your full name, email address, approximate charge date, and the last four digits of your card so they can locate the transaction. If you believe a charge is unauthorized and cannot resolve it with the merchant, contact your bank or card issuer to dispute the transaction and request a new card number.