21 Solutions AB

Education86% confidence

21 Solutions AB is the Swedish company behind 21 Draw, an online platform that sells illustration and digital art books, courses, and subscriptions to artists and creatives worldwide.

Knivsta, Uppsala County, Sweden
21-draw.com

About 21 Solutions AB

21 Solutions AB is a Swedish limited company that operates in the information services sector and trades under the brand 21 Draw. The company produces and sells physical and digital art instruction books as well as online illustration and digital art courses, delivered through its sites 21-draw.com and books.21-draw.com. Its content is created with professional illustrators and industry artists, targeting beginners and intermediate artists who want structured training and reference materials in drawing, character design, concept art, and related fields.([21-draw.com](https://www.21-draw.com/terms/?utm_source=openai))

A charge from "21 Solutions AB" on a bank or card statement is typically associated with purchasing 21 Draw products, such as a physical or digital art book, a single online course, or an ongoing subscription for access to multiple courses. Payments are processed using third‑party payment processors like Stripe, PayPal, or Shopify Payments, so your online checkout might have shown 21 Draw or 21-draw.com, while the underlying merchant of record that appears on your card is 21 Solutions AB. Depending on the product, charges may be one‑time (for books or individual courses) or recurring (for memberships or subscription plans).([21-draw.com](https://www.21-draw.com/terms/?utm_source=openai))

If you have questions about a 21 Solutions AB charge, start by logging into your 21 Draw account and checking your order history, subscription page, and email receipts sent at the time of purchase. Confirm whether any family members with access to your card have purchased courses or books. For billing issues, refunds, or cancellations, you can contact 21 Draw support through the help/contact links on 21-draw.com, providing the last four digits of your card, the charge date, and amount so they can locate the transaction. Also keep in mind that small temporary authorization holds may appear when a new payment method is added or updated; these usually drop off automatically within a few business days, but support can clarify any pending or duplicate-looking charges.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to 21 Solutions AB.

  1. 21 Solutions AB

Frequently Asked Questions

Why do I see a charge from 21 Solutions AB instead of 21 Draw on my card statement?

21 Solutions AB is the legal company name behind the 21 Draw brand. While you interact with the websites 21-draw.com or books.21-draw.com, the actual merchant of record for your payment is 21 Solutions AB, so that is what typically appears on your bank or card statement.([21-draw.com](https://www.21-draw.com/terms/?utm_source=openai))

What types of purchases from 21 Solutions AB usually appear as charges on my card?

Charges from 21 Solutions AB most commonly relate to purchases of 21 Draw products: physical or digital art books, individual online illustration courses, bundles of courses, or recurring subscriptions/memberships for access to multiple courses and learning resources.([21-draw.com](https://www.21-draw.com/es/terms/?utm_source=openai))

Is my 21 Solutions AB charge a one-time payment or a subscription?

It depends on what you bought. One-time purchases, such as a single book or standalone course, result in a single charge. Memberships or course bundles sold as subscriptions will renew automatically at the interval shown at checkout. You can verify which type you have by logging into your 21 Draw account and checking your Orders or Subscriptions section, or by reviewing the confirmation email sent after purchase.([21-draw.com](https://www.21-draw.com/es/terms/?utm_source=openai))

How can I cancel a recurring subscription associated with 21 Solutions AB?

To cancel, log into your account at 21-draw.com, go to your Account or Billing/Subscriptions area, and select the option to cancel or turn off auto‑renew for your membership or course plan. After cancellation, you typically retain access until the end of the current billing period. If you can’t access your account, contact 21 Draw support through their website and provide the email address used at purchase.([21-draw.com](https://www.21-draw.com/terms/?utm_source=openai))

How do I request a refund for a 21 Solutions AB charge?

Refunds are handled by the 21 Draw support team. Locate your order confirmation email or the order in your 21 Draw account, then use the contact or support form on 21-draw.com to request a refund, including your order number, purchase date, and reason for the request. Their ability to refund may depend on how long it has been since purchase and whether you have heavily used the content, so check any refund or satisfaction‑guarantee terms on their site.([21-draw.com](https://www.21-draw.com/terms/?utm_source=openai))

What are common amounts for charges from 21 Solutions AB?

Common amounts correspond to the pricing of 21 Draw products: smaller one‑time amounts for individual books or single courses, higher charges for multi‑course bundles, and recurring monthly or annual fees for membership or subscription access. Exact prices vary by product and currency, so you should compare the charge to the current price list on 21-draw.com or books.21-draw.com.([21-draw.com](https://www.21-draw.com/terms/?utm_source=openai))

Why do I see a small or duplicate-looking 21 Solutions AB charge on my statement?

21 Solutions AB uses payment processors such as Stripe, PayPal, and Shopify Payments, which may place small temporary authorization holds or perform test charges when you add or update a card. These typically appear as low-dollar or duplicate-looking pending transactions and automatically drop off within a few days. If a charge posts twice or doesn’t clear, contact 21 Draw support and your card issuer for clarification.([21-draw.com](https://www.21-draw.com/terms/?utm_source=openai))

How can I contact someone about a suspicious 21 Solutions AB charge?

First, check whether anyone in your household purchased courses or books from 21 Draw using your card. If you still don’t recognize the transaction, go to 21-draw.com and use the contact or support link to reach their customer service, providing the date, amount, and last four digits of your card. In parallel, you can alert your bank or card issuer so they can block unauthorized use and start a dispute if necessary.

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