Adult Time is a subscription-based adult video-on-demand streaming platform offering pornographic films and series from multiple studios and original productions.
Adult Time is a subscription-based adult video-on-demand streaming platform operated from Montreal, Quebec, Canada. It aggregates content from a wide range of partner studios and also produces its own original series and films. Members can stream on-demand in HD/4K, create watchlists, and access themed channels and categories through its website (adulttime.com) and supported devices. Billing is handled online through common payment processors, and charges typically appear under descriptors related to “ADULTTIME” or the company’s billing partners.
A charge from Adult Time may appear on your bank or card statement if you signed up for a subscription, redeemed a promotional trial, upgraded your plan, or made a one-time purchase or add-on. Most memberships renew automatically at the end of each billing period (for example, monthly or longer-term plans), so you might see recurring charges if you did not cancel before the renewal date. You may also see a small temporary authorization hold when you first register or update a payment method, or a prorated charge if you changed plans mid-cycle.
To verify or resolve questions about an Adult Time charge, first sign in at adulttime.com and check your Account or Billing section for active subscriptions, billing dates, and invoices/receipts. Compare the transaction date and amount on your statement with your membership details and any email confirmations you received when signing up. If you still don’t recognize the charge, contact Adult Time support via their help center or email with your full name, email used on the account, and the last 4 digits of the card; they can help you identify the subscription, cancel future renewals, or review eligibility for a refund. If you suspect unauthorized use, you should also contact your bank or card issuer to report and secure your account.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Adult Time.
What subscription plans and prices does Adult Time typically offer?
Adult Time generally offers recurring subscription plans such as monthly and longer-term (e.g., 3- or 12‑month) memberships, with pricing that commonly falls in the approximate range of US$15–30 per month equivalent, depending on promotions and plan length. Longer commitments are usually discounted versus month‑to‑month. Prices and currencies can vary by region and payment processor, so the most accurate rates are listed on the checkout page at adulttime.com when you sign up.
Why am I seeing a recurring monthly charge from Adult Time even though I only meant to try it once?
Adult Time subscriptions are set to renew automatically at the end of each billing period until you cancel. If you signed up for a promotional or low-cost trial, it often converts into a regular monthly plan unless you cancel before the trial ends. Check your Adult Time account’s Billing section or your original signup email for the renewal terms and next billing date.
How do I cancel my Adult Time subscription so I stop being charged?
Log in to your Adult Time account and go to the My Account or Billing/Subscriptions section, where you’ll see your active membership and a Cancel or Turn Off Auto-Renew option. In many cases, because Adult Time uses third‑party processors like CCBill, Segpay, or Epoch, you may be redirected to the processor’s site to complete cancellation. After canceling, you typically keep access until the end of your paid period, but no further renewals should be billed.
How can I request a refund for an Adult Time charge I don’t recognize or no longer want?
Adult Time’s refund policy is limited and usually evaluated case‑by‑case, especially for recurring subscriptions that have already renewed. If you believe a charge is wrong or unauthorized, contact Adult Time support as soon as possible with your transaction details (date, amount, last 4 digits of the card, and billing descriptor) so they can locate the payment and review a potential refund. Keep in mind that many processors have time limits on refund requests, and access already used during the billing period may affect eligibility.
How do Adult Time charges appear on my bank or card statement, and what are common amounts?
Adult Time charges often appear with descriptors that include terms like “ADULTTIME,” “ADULTTIME.COM,” or the name of a billing partner such as CCBill, Segpay, or Epoch. Common recurring amounts usually correspond to their monthly or multi‑month subscription rates, which often fall in the approximate US$15–30 range per billing cycle, though promotional trials may be lower. If the descriptor or amount doesn’t match what you expect, log in to your account or contact support with a screenshot of the statement line for clarification.
Why do I see a small or $0–$2 ‘pending’ charge related to Adult Time on my card?
Adult Time or its payment processors may place a small temporary authorization hold on your card when you sign up, update payment details, or when the processor verifies your card. This is not an actual debit and is commonly for a very small amount; it should automatically drop off or be reversed within a few business days. If it remains pending for an extended period, check with your bank or contact the billing processor listed in the statement descriptor.
How can I contact Adult Time about a billing or account issue?
You can usually reach Adult Time through their online help center, accessible from the footer or support link at adulttime.com, where you can submit a support ticket. When contacting them, include the email address used on your account, your full name, the country of purchase, and the last 4 digits of the card, along with a screenshot or exact text of the statement descriptor. For charges processed by CCBill, Segpay, or Epoch, you can also contact those processors’ customer service directly using the reference number on your statement to manage or locate your subscription.