Audible

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Audible is a digital audio entertainment company that produces and sells audiobooks, podcasts, and other spoken-word content, primarily via subscription and à la carte purchases.

Newark, NJ
audible.com
Owned by Amazon.com, Inc.

About Audible

Audible is a digital audio entertainment service owned by Amazon and based in Newark, NJ. It offers a huge library of audiobooks, original series, podcasts, and other spoken‑word programs that can be streamed or downloaded via the Audible app or website (audible.com). Audible operates primarily on a subscription model, with tiers like Audible Plus (access to a catalog you can stream as much as you want) and Audible Premium Plus (monthly or annual credits that can be used to purchase and permanently own specific audiobooks). Content can be accessed on smartphones, tablets, computers, compatible smart speakers, and many in‑car systems.

An Audible charge may appear on your bank or card statement if you started a free trial, signed up for a monthly or annual membership, or bought an individual audiobook or subscription channel. Common recurring charges include Audible Plus (around $7.95/month in the U.S.) and Audible Premium Plus (commonly $14.95/month for one credit, with higher tiers for multiple credits or annual plans). You may also see one‑time charges for à la carte audiobook purchases, or temporary $0–$1 authorization holds when you add or update a payment method—these are test transactions and usually disappear within a few days. If you have multiple Amazon or Audible accounts in your household, membership fees may be billed to different cards depending on how each account is set up.

To verify an Audible charge, sign in at audible.com or in the Audible app, then go to your Account Details and Purchase History/Transaction History to match the billed amount and date to a membership renewal or purchase. If you still have questions, you can contact Audible Customer Care via the Help section on audible.com, using chat, phone, or email, or through Amazon’s customer service if your Audible account is linked to Amazon. Common issues—such as unintended renewals, duplicate accounts, or trial conversions—are often resolved by reviewing your membership page, cancelling future billing if desired, and requesting a refund or credit adjustment when eligible under Audible’s policies.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Audible.

  1. Audible Australia MELBOURNE AUS
  2. Audible Limited AU MELBOURNE AU
  3. Audible Limited AU MELBOURNE AUS

Frequently Asked Questions

Why am I seeing a monthly Audible charge on my statement?

Most recurring Audible charges come from an active membership, such as Audible Plus (around $7.95/month in the U.S.) or Audible Premium Plus (commonly $14.95/month for one credit). These renew automatically each billing cycle until cancelled. To confirm, log into audible.com, go to Account Details > Membership, and check your current plan and renewal date.

What are the common Audible pricing and subscription options?

In the U.S., Audible typically offers Audible Plus (streaming access to a curated catalog, around $7.95/month) and Audible Premium Plus (around $14.95/month for one credit per month, plus the Plus catalog). There are also Premium Plus plans with 2 credits per month and annual plans that bill once per year at a discounted per‑credit rate. Exact prices, promos, and availability can vary by region and may change over time, so always check audible.com/pricing or your Membership page for current rates.

How do I cancel my Audible membership to stop future charges?

To cancel, sign into audible.com on a web browser, go to your name > Account Details > Membership Details, and select “Cancel membership,” then follow the prompts until you see confirmation. On some accounts, you may be redirected through your Amazon account settings under Memberships & Subscriptions. After cancelling, you keep access until the end of the paid period; Audible Plus catalog access will end, but you keep any titles you purchased with Premium Plus credits.

Why was I charged by Audible after a free trial?

Audible free trials convert to a paid membership automatically at the end of the trial unless you cancel before the renewal date. When that happens, you’ll see the first month’s membership fee (for Plus or Premium Plus, depending on what you chose) on your statement. You can confirm your start and renewal dates in Account Details > Membership and, if you no longer want the service, cancel to prevent further charges.

How can I see what specific purchase or membership caused this Audible charge?

Log into audible.com or the Audible app and go to Account Details > Purchase History (or Transaction History) to view all recent charges, including membership fees and individual audiobook purchases. Each entry shows the date, amount, and content or plan name. Match the date and amount on your statement to the listing there to confirm what you were billed for.

What are the small $0 or $1 Audible charges or pending transactions on my card?

Audible, through its payment processor, may place a temporary $0–$1 authorization hold when you start a membership, update your card, or make your first purchase to verify the payment method. These are not actual charges and should disappear or drop off within a few business days. If an authorization remains or converts into a posted charge you don’t recognize, contact your bank and Audible Customer Care for review.

How do I request a refund or return an audiobook I bought from Audible?

Eligible audiobook purchases made with credits or money can often be returned within a certain time frame, typically up to 365 days for active Premium Plus members, subject to Audible’s “Great Listen Guarantee” and abuse prevention policies. To request a return, go to audible.com, open Account Details > Purchase History, select the title, and choose “Return” or “Exchange,” then follow the prompts; if the option isn’t visible, contact Audible Customer Care via chat or phone. Membership fees may be refundable in limited situations—such as recent renewals—at Audible’s discretion.

What should I do if I don’t recognize an Audible charge or think it’s from another family member’s account?

First, check any Amazon or Audible accounts you or family members use, including shared payment methods, to see if someone started a trial, membership, or bought an audiobook. If you still can’t identify the charge, contact Audible Customer Care through the Help section at audible.com or via Amazon customer service, and provide the charge date, amount, and last four digits of the card. They can help locate which account generated the charge, clarify what it was for, and suggest cancellation or refund options if it was unintended.

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