Advance Auto Parts

Automotive78% confidence

Advance Auto Parts is a major U.S. retailer of automotive parts, accessories, and maintenance supplies for both professional mechanics and do‑it‑yourself customers.

Raleigh, North Carolina, United States
advanceautoparts.com

About Advance Auto Parts

Advance Auto Parts is a large automotive parts and accessories retailer that serves both professional repair shops and individual vehicle owners. Its stores and website sell replacement parts such as batteries, brakes, belts, filters, engine components, motor oil, tools, and various car-care products. Many locations also offer services like battery testing and installation, wiper blade installation, and advice from knowledgeable staff on repair projects.

A charge from Advance Auto Parts may appear on your card when you purchase auto parts or accessories in store, place an order online for delivery, or use in‑store pickup. The “3137” in the descriptor likely indicates a specific store number or internal location code, and “CRD PUR” typically means a credit card purchase. You might also see multiple charges if an online order was split into separate shipments, or a pending amount that later settles for a slightly different total due to tax or discounts.

If you’re unsure about this charge, start by checking your recent receipts, email confirmations, and any online account you may have with Advance Auto Parts. Matching the transaction date and amount to a known purchase is the fastest way to confirm it. If something looks wrong, contact Advance Auto Parts customer service using the information on their website or by calling the store you visited; have your card’s last four digits, the transaction date, and amount handy. You can also contact your bank or card issuer to dispute unauthorized transactions, but it’s often helpful to speak with Advance Auto Parts first to see if they can locate the specific sale or issue a refund or adjustment directly.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Advance Auto Parts.

  1. CRD PUR ADVANCED A 3137

Frequently Asked Questions

Why does my statement show “CRD PUR ADVANCED A 3137” instead of ‘Advance Auto Parts’?

Many banks abbreviate merchant names in their descriptors. “CRD PUR” usually means credit purchase, “ADVANCED A” is an abbreviation of Advance Auto Parts, and “3137” is likely a specific store ID or internal code where you made the purchase.

What types of purchases at Advance Auto Parts commonly appear on my card?

Common card charges include in‑store purchases of parts like batteries, brakes, or filters, online orders for delivery, and buy‑online‑pickup‑in‑store transactions. Larger amounts often relate to major repairs or multiple parts bought together, while smaller charges might be for fluids, bulbs, or car‑care items.

Can Advance Auto Parts place temporary authorization holds on my card?

Yes. When you place an online order or use a card for certain types of transactions, Advance Auto Parts (or its payment processor) may place a temporary authorization hold to verify funds. This can appear as a pending charge and should either drop off or convert to the final settled amount within a few business days.

How do I get a copy of my receipt for an Advance Auto Parts charge I don’t recognize?

You can visit or call the store you believe you purchased from and provide the approximate date, amount, and last four digits of your card, or log into your online account at advanceautoparts.com to review past orders. Customer service can often look up receipts by card number and transaction date if you no longer have the paper copy.

How do I request a refund or return an item to Advance Auto Parts?

To request a refund, bring the item and your original receipt (or order confirmation) to any Advance Auto Parts store, or initiate a return through your online order history if you purchased on advanceautoparts.com. Refunds are typically credited back to the original payment card, but processing times can vary by bank.

How can I contact Advance Auto Parts about a billing issue?

Go to advanceautoparts.com and use the Contact Us or Help section to find customer service phone numbers and online support options. You can also call the specific store that appears on your receipt. Have your order number or transaction details ready so they can quickly locate the charge.

Why did I see multiple Advance Auto Parts charges for one online order?

If your order was split into multiple shipments or fulfilled by different stores, your card may be charged separately for each shipment. You might see multiple smaller settled charges that together add up to your original order total, replacing an earlier larger pending authorization.

What should I do if I believe the Advance Auto Parts charge is fraudulent?

First, confirm that no one in your household or business used your card for an auto parts purchase around that date. If no one recognizes the transaction, contact your card issuer immediately to report suspected fraud and request a new card number. You may also reach out to Advance Auto Parts with the transaction details to see if they can provide more information about where and how the purchase occurred.

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