Point Parking Pty Ltd

Automotive96% confidence

Point Parking Pty Ltd is an Australian parking management company that specialises in operating and managing retail and high‑volume commercial car parks, using 24/7 monitoring and access-control technology to improve utilisation and customer experience.

Drummoyne, New South Wales, Australia
pointparking.com.au

About Point Parking Pty Ltd

Point Parking Pty Ltd is an Australian parking management company based in Drummoyne, New South Wales. They specialise in operating and managing retail, commercial, and high‑volume car parks across Australia, using automated pay stations, licence plate recognition, boom gates, and 24/7 monitoring to control access and improve utilisation. Point Parking typically manages parking on behalf of shopping centres, office buildings, hospitals, and other large sites, handling everything from ticketing and enforcement to payment collection and reporting.

A charge from Point Parking Pty Ltd on your bank or card statement usually relates to parking at a site they manage. This can include payment at a pay station, drive‑in/drive‑out parking charged by licence plate recognition, online pre‑booking of parking, or validation/discounted parking where you still pay a reduced fee. You may also see charges for lost tickets, overstay fees, or automatic recurring billing if you’ve set up an account, pass, or subscription (such as a monthly parking pass or staff/tenant parking arrangement). In some cases, a small pending or temporary amount may appear as an authorisation hold when you enter or first register a card; this is generally adjusted to the final parking fee when your session ends and is processed.

If you’re unsure about a Point Parking charge, start by checking the date and amount against any recent visits to shopping centres, office buildings, or car parks where Point Parking signage is displayed. Your parking receipt, email confirmation (for online bookings), or your account portal (if you have a monthly/online account) can help match the charge to a specific stay. To resolve questions, visit pointparking.com.au and use their contact or enquiry forms, or refer to the contact details printed on the car park signage or on your receipt. Provide the last four digits of the card used, the transaction date and amount, the car park location (if known), and your vehicle registration to help them locate the transaction and assist with disputes, corrections, or refund requests.

Bank Statement Variations

5 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Point Parking Pty Ltd.

  1. POINT PARKING PTY LTD FRANKSTON AU
  2. POINT PARKING PTY LTD MELBOURNE AU
  3. POINT PARKING PTY LTD RANDWICK AU
  4. POINT PARKING PTY LTD SOUTHPORT AU
  5. POINT PARKING PTY LTD FRANKSTON AUS

Frequently Asked Questions

Why do I see a charge from POINT PARKING PTY LTD or POINT PARKING on my bank statement?

This charge usually corresponds to a parking session at a car park managed by Point Parking Pty Ltd, such as a shopping centre, office building, or commercial facility. It can be generated by paying at a pay station, using a credit/debit card at the exit gate, or having your card billed automatically through licence plate recognition or a registered parking account. Check where you parked on the date of the charge and look for Point Parking branding or signage at that location.

What are typical amounts I might be charged by Point Parking?

Point Parking pricing is set per site, so fees vary depending on the location, duration of stay, and whether you parked during peak periods. Many sites use graduated hourly rates (for example, short stays under 1–2 hours may be low‑cost or free, with higher rates for longer stays) and capped daily maximums. Some locations also offer evening or weekend flat rates, event parking rates, or discounted tariffs for tenants, staff, or validated customers. The exact tariff for your visit is usually printed on your parking ticket or displayed on signage at the car park entrance and pay stations.

Could this be a recurring or subscription charge for monthly parking?

Yes. If you’ve applied for monthly, tenant, or staff parking at a site managed by Point Parking, your card may be billed on a recurring basis (typically monthly in advance) for your parking pass or access card. These recurring charges will usually be for the same amount each billing period unless your agreement or tariff changes. If you’re unsure, check your original parking agreement or any welcome/approval emails from Point Parking for details of your plan and billing cycle.

How do I cancel or change my Point Parking monthly or reserved parking?

To cancel or modify a monthly, tenant, or reserved parking arrangement, you typically need to give notice as outlined in your parking agreement or welcome email (commonly a set number of days before the next billing date). Visit pointparking.com.au and use the contact or account enquiry options, or follow the instructions provided when you first signed up (often via a site‑specific parking office or email contact listed on your documentation). When contacting them, provide your full name, vehicle registration, car park location, and customer or permit number so they can locate your account and process the change or cancellation.

Why do I see a small pending or $1–$5 Point Parking charge that later disappears or changes?

Some Point Parking facilities use a pre‑authorisation to verify your card when you enter, register online, or tap a card at the gate or pay station. This appears as a small temporary hold or a generic pending amount on your statement and is not the final parking fee. Once your parking session ends and the system calculates the actual fee based on your stay, the hold is either released or replaced by the final charge, which may take a few business days to fully update on your statement.

How can I request a refund or dispute an incorrect Point Parking charge?

If you believe you’ve been overcharged, charged twice, or billed in error, collect any supporting documents such as receipts, ticket numbers, photos of signage, or email confirmations. Then go to pointparking.com.au and submit an enquiry through their contact or support form, or use the contact details listed on the car park signage or your receipt to reach the relevant site or support team. Provide the transaction date and amount, last four digits of your card, car park location, and your vehicle registration so they can review the transaction and determine whether an adjustment or refund is appropriate.

I paid at the machine but still see an additional Point Parking fee—why?

This can happen if you had an existing parking account or licence plate–based billing set up and also paid manually at a pay station, or if your vehicle overstayed beyond the time you paid for and an additional fee was applied. In some sites, lost tickets or incorrect plate entry can also trigger default charges. Contact Point Parking with your receipt details, car registration, and the car park location so they can check their system and reverse any duplicate or unintended charge if applicable.

How can I confirm which car park a specific Point Parking transaction relates to?

The bank statement descriptor usually shows POINT PARKING or a similar label but may not list the exact site. To identify the car park, match the transaction date and approximate time with where you parked that day and look for Point Parking branding on any tickets, receipts, or email confirmations. If you still can’t identify it, contact Point Parking through their website and provide the transaction details; they can often trace the charge to a specific location using the date, amount, and card information.

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