InterPark

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InterPark is an Australian car park management company that operates and manages parking facilities, offering services such as monthly, early-bird, weekend and app-based ticketless parking using licence plate recognition technology.

Sydney, New South Wales, Australia
interpark.com.au

About InterPark

InterPark is an Australian car park management company based in Sydney, New South Wales, that operates and manages parking facilities across major cities and business districts. They provide a range of parking options including casual (hourly and daily) parking, early-bird commuter deals, weekend and evening rates, and longer-term monthly or reserved parking. Many InterPark locations use licence plate recognition (LPR) and app-based, ticketless systems so customers can drive in and out without pulling a ticket, with fees automatically charged to a stored payment method.

A charge from InterPark on your bank or card statement usually relates to parking at one of their managed car parks, using their app, website, or an on-site pay station. This could be from a one-off casual parking session, an early-bird or weekend special, or a recurring monthly parking agreement set up for regular use. You may also see temporary authorisation holds (often a small or estimated amount) when you enter or first register a vehicle or card; these are used to verify your payment method and are adjusted to the final parking fee once your stay ends. In some cases, charges can appear a day or two later, especially if you used a ticketless or licence-plate-recognition facility that processes payments in batch.

If you’re unsure about an InterPark charge, start by checking recent visits to office, hospital, CBD, or event car parks where InterPark operates, and review any confirmation emails, SMS receipts, or app history associated with your registration plate. Log in to your InterPark account or app (if you created one) to view past transactions, invoices, and active monthly parking agreements. For further help, visit interpark.com.au to find the contact form or customer service details for the specific car park, and have your vehicle registration, date/time of parking, and a screenshot of the bank charge ready—this will make it easier for their support team to identify the transaction, clarify any discrepancies, adjust overcharges, or help cancel or update recurring parking arrangements.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to InterPark.

  1. INTERPARK AUSTRALIA MELBOURNE AU
  2. INTERPARK AUSTRALIA MELBOURNE AUS
  3. INTERPARK\460-468 LITTLE COLLINS ST\MELB

Frequently Asked Questions

Why did I receive a charge from InterPark on my card or bank statement?

InterPark charges typically relate to parking at one of their managed car parks, either as a casual (hourly/daily) visit or as part of a monthly or reserved parking arrangement. If you used a ticketless or licence-plate-recognition car park, the system records your entry and exit and automatically charges the card linked to your account, app, or payment at the exit gate. Charges may also appear if you registered online for an early-bird, weekend, or event parking deal.

What are the typical InterPark parking fees and subscription options?

InterPark pricing varies by location, city, and time of day, but you’ll usually see options such as hourly rates, capped daily rates, early-bird commuter specials, and weekend or evening flat fees. Many sites also offer monthly or long-term parking on a recurring basis, charged automatically each month to your saved payment method. To see exact prices for a particular car park, check the location details on interpark.com.au or in the InterPark app, as each facility sets its own schedule and tariffs.

Why do I see a small or duplicate InterPark charge, or an amount that later changes?

Some InterPark locations use pre-authorisation holds to verify your card when you enter or start a session in the app—this may appear as a small or rounded amount (e.g., a typical daily maximum) on your statement. Once your stay is completed and actual parking time is calculated, the hold is either reversed or adjusted to the final fee, which might show as a separate, final transaction. These holds usually clear within a few business days, depending on your bank’s processing times.

How do I cancel or change my InterPark monthly or recurring parking?

If you have a monthly or reserved parking agreement with InterPark, you generally need to manage it through your online account or by contacting the InterPark office or site-specific administrator listed in your welcome or confirmation email. Most arrangements require notice (often around 14–30 days) before the next billing cycle to avoid being charged for the following month. Log in via interpark.com.au or refer to your original contract or welcome email for the exact cancellation process and notice period applicable to your site.

How can I get a copy of my InterPark parking receipt or tax invoice?

If you registered online or used the InterPark app, you can usually download receipts and invoices from your account’s ‘Transactions’ or ‘History’ section. For casual parking paid at a pay station or exit gate, your receipt is typically printed on request at the time of payment; if you no longer have it, contact InterPark via their website with your vehicle registration, car park location, and date/time to request a copy. Keep in mind that it may take a few business days for them to retrieve and email you the invoice.

How do I dispute an InterPark charge or request a refund?

If you believe you were overcharged, charged twice, or incorrectly billed by InterPark, gather your bank statement entry, any receipts, and the vehicle registration details, then contact InterPark through the support or enquiry form on interpark.com.au. Provide the exact date, time, car park address, and the amount charged so they can quickly locate the transaction in their system. Where an error is confirmed—such as a gate malfunction, misread licence plate, or duplicated transaction—InterPark can usually process a refund or adjustment back to your original payment method.

Why was I charged by InterPark even though I did not take a ticket or pay at the machine?

Many InterPark facilities operate with licence plate recognition and ticketless systems, so you may not receive a physical ticket or need to insert a card at entry or exit. If your vehicle registration is linked to an online account, app profile, or a monthly parking contract, the system automatically matches your plate to that account and charges the stored card. Check any accounts you have with InterPark or related parking apps using that vehicle registration to confirm the parking session.

How can I contact InterPark about a charge or an issue with a car park?

Visit interpark.com.au and use the ‘Contact’ or ‘Enquiries’ section to reach InterPark, or look for site-specific contact details posted on signage within the car park you used. Many locations provide an email address and/or phone number for account, billing, and access issues, and some have an on-site office during business hours. When you contact them, include your vehicle registration, location, date, approximate entry/exit times, and a screenshot of the charge so they can investigate efficiently.

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