Question 1

Why do I see a charge from “FSP*AUW 13 MIAMI FL” on my card?

Accepted Answer

This descriptor typically corresponds to a purchase at an All Uniform Wear retail location in the Miami, Florida area, often identified internally as store #13 or similar. The charge is usually for school uniforms, medical scrubs, or other professional uniforms purchased in person or via a card‑present transaction that All Uniform Wear processed.

Question 2

What types of purchases commonly generate All Uniform Wear charges?

Accepted Answer

Common All Uniform Wear charges include school uniform packages, individual polos and pants, nursing or medical scrubs, lab coats, hospitality uniforms, corporate logo apparel, and custom‑embroidered items. Many schools and employers direct families and staff to a specific All Uniform Wear store or webpage, so purchases tied to those programs will typically appear under the All Uniform Wear name on your statement.

Question 3

Does All Uniform Wear offer online ordering, and how are those charges labeled?

Accepted Answer

Yes. All Uniform Wear offers online ordering through its website, including school‑specific portals and group uniform programs. Online transactions are usually labeled as All Uniform Wear (sometimes abbreviated) and may still reference Miami, FL, since the company is headquartered there, even if the items ship to another city or state.

Question 4

How can I cancel or change an All Uniform Wear order after seeing a pending charge?

Accepted Answer

If your charge is still pending and you need to cancel or change an order, contact the store where you placed the order or use the customer service contact details on alluniformwear.com as soon as possible. Have your order number, transaction date, and the last four digits of the card ready. Whether changes are allowed depends on the order’s production status, especially for custom‑embroidered items.

Question 5

How do refunds and exchanges work at All Uniform Wear?

Accepted Answer

Refund and exchange eligibility at All Uniform Wear depends on the condition of the items and whether they include custom embroidery. Standard, unworn items with tags may qualify for return or exchange within the store’s posted policy window, while personalized or embroidered garments are often final sale. If a return is approved, the refund is typically issued back to the original payment method and will appear as a separate credit on your statement.

Question 6

Why do I see a small or duplicate All Uniform Wear charge on my statement?

Accepted Answer

You may see a small temporary authorization (for example, a low‑dollar hold) when your card is first run to verify that the payment method is valid. This authorization should fall off automatically within a few days, leaving only the final sale amount. If you see what looks like duplicate final charges, contact the store or All Uniform Wear customer service with your receipt so they can verify whether more than one transaction was completed.

Question 7

How can I get a copy of my All Uniform Wear receipt for reimbursement or records?

Accepted Answer

To obtain a copy of a receipt, contact the specific All Uniform Wear location where you made the purchase or reach out via the contact form or phone numbers on alluniformwear.com. Provide the approximate date, amount, last four digits of your card, and the name used at checkout so staff can search their point‑of‑sale records and email or print a duplicate receipt.

Question 8

What should I do if I don’t recognize an All Uniform Wear charge at all?

Accepted Answer

First, confirm with family members or anyone else who uses the card to see if they purchased school uniforms, scrubs, or workwear at All Uniform Wear. If no one recognizes the transaction, gather the transaction date, amount, and descriptor (“FSP*AUW 13 MIAMI FL”) and contact All Uniform Wear to see if they can look up the sale. If it still appears unauthorized, promptly notify your bank or card issuer to dispute the charge and consider requesting a new card number.

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