Alo Yoga

Clothing90% confidence

Alo Yoga is a U.S.-based activewear and lifestyle brand specializing in premium yoga apparel, athleisure, and wellness products for studio and everyday wear.

Beverly Hills, California, United States
Owned by Color Image Apparel, Inc.

About Alo Yoga

Alo Yoga is a Los Angeles–born activewear and lifestyle brand founded in 2007 that focuses on high-quality yoga apparel, athleisure, and wellness products designed for both studio and street wear. The company offers leggings, sports bras, tops, outerwear, loungewear, accessories, and a growing line of beauty and wellness items, and operates a mix of e‑commerce and physical retail stores worldwide. Its corporate headquarters and primary executive offices are based in Beverly Hills, California, under the Alo name and operated by parent company Color Image Apparel, Inc.

A charge labeled something like “SP ALO” or “SP ALO-YOGA” typically indicates a purchase from Alo Yoga processed via Shopify’s payment platform (the “SP” prefix) rather than a separate company. This charge may stem from buying apparel or accessories on Alo Yoga’s website, in one of their stores using a card-on-file or online checkout, or from membership-related offerings such as ALO ONE, their membership experience platform. In some cases, you might see multiple charges or a small temporary authorization if you updated your payment method or placed an order that was later adjusted for shipping, taxes, or partial fulfillment.

To verify a charge, customers should first log into their Alo Yoga online account or check email for order confirmations around the transaction date, as each online and in‑store purchase normally generates a digital receipt. If the charge looks unfamiliar, compare the amount and date to recent orders or returns, including any membership or promotional purchases, and check whether family members may have used your card. For unresolved issues, contacting Alo Yoga customer service via their official website or phone support is recommended; you can also reach out to your bank or card issuer to dispute unauthorized transactions, but it’s best to gather order numbers, dates, and any correspondence with Alo Yoga before doing so.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Alo Yoga.

  1. SP ALO

Frequently Asked Questions

Why does my bank statement show a charge from “SP ALO” or “SP ALO-YOGA”?

The “SP” prefix usually indicates a Shopify-processed payment, and “ALO” or “ALO-YOGA” refers to Alo Yoga. This type of descriptor commonly appears when you buy apparel or accessories from aloyoga.com or from an Alo Yoga store that uses Shopify’s payment system for card processing.

What are common charge amounts I might see from Alo Yoga?

Alo Yoga charges often match the total of your online or in‑store order, including tax and shipping—typically ranging from around $50 to $300+ depending on how many apparel pieces you purchase. Membership products such as ALO ONE or special bundles may appear as rounded subscription‑like amounts, so comparing the exact total to your order confirmation is the best way to confirm the charge.

Does Alo Yoga offer subscriptions or memberships that could bill me regularly?

Yes, Alo Yoga offers membership experiences such as ALO ONE that may involve recurring billing. If you see a repeating monthly charge from Alo Yoga, log in to your Alo account or the ALO ONE portal to review your membership status, next billing date, and cancellation options.

How can I cancel an Alo Yoga membership or stop recurring charges?

To cancel, sign in to your Alo or ALO ONE account and navigate to your membership or subscription settings, where you can change, pause, or cancel your plan. Make sure you complete all steps until you receive on‑screen or email confirmation; your access typically remains active until the end of the current billing period, but future renewals will be stopped.

How do I request a refund or resolve an incorrect Alo Yoga charge?

If you believe you were overcharged, double‑billed, or charged after a cancellation, start by reviewing your orders and membership details in your Alo account and saving screenshots or emails. Then contact Alo Yoga customer service through their official support channels on aloyoga.com, providing your order number, transaction date, and the amount in question. If you cannot resolve it with Alo, you may contact your bank or card issuer to dispute the transaction, but banks will typically ask for proof that you first attempted to resolve the issue with the merchant.

Why do I see a small pending Alo Yoga charge that later disappears?

Alo Yoga or its payment processor may place a small temporary authorization (for example, $1 or a small fraction of your order total) to verify your card when you add a payment method or start checkout. These authorizations should drop off automatically and not become finalized charges once your bank releases the hold.

How can I verify that an Alo Yoga website I ordered from is legitimate?

To avoid fraudulent charges, always shop directly on Alo Yoga’s official site at aloyoga.com or through links from their verified social media profiles. Be wary of sites with unusually steep discounts or slightly altered URLs (for example, extra words or misspellings) and confirm that order-confirmation emails come from an official Alo Yoga domain before trusting the charge.

How do I contact Alo Yoga about a billing or order issue?

Visit aloyoga.com and navigate to the Customer Service or Contact section, where you’ll find options such as email support, a contact form, and phone support. Have your order number, billing address, and the last four digits of the card used ready so their team can quickly locate your transaction and help resolve your billing question.

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