AMBOSS

Education98% confidence

AMBOSS is a medical knowledge and learning platform for medical students, physicians, and other healthcare professionals, providing an integrated digital library, question bank, and clinical decision support tools.

Berlin, Germany
amboss.com

About AMBOSS

AMBOSS is a digital medical knowledge and learning platform designed for medical students, residents, and practicing clinicians. It combines a comprehensive medical library with high‑yield question banks for exams such as USMLE Step 1 & 2, COMLEX, NBME subject exams, and international licensing exams. AMBOSS also offers point‑of‑care clinical decision support tools that integrate guidelines, diagnostic pathways, and treatment options, all accessible via web and mobile apps. The company is based in Berlin, Germany, and serves users worldwide through individual subscriptions and institutional licenses for universities and hospitals.

A charge from AMBOSS on your bank or card statement usually relates to a subscription for their question bank and library, an exam‑specific package (e.g., USMLE or COMLEX access for a defined period), or a renewal of an existing plan. Many users start with a free trial that converts into a paid subscription unless cancelled, so you may see a charge at the end of the trial period. Charges can also come from upgrading your plan, extending access for a specific exam period, or in‑app purchases made through the iOS App Store or Google Play. In some cases, you might see a temporary authorization hold when you first add or update a payment method, which should disappear once the transaction is finalized or declined.

If you’re unsure about an AMBOSS charge, first log in at amboss.com and visit your Account or Subscription/Billing section to see active plans, past invoices, and renewal dates. Check your email (including spam folders) for receipts from AMBOSS or from the App Store/Google Play if you subscribed via a mobile app. For further questions, you can contact AMBOSS Support via the help widget on their website/app or by emailing support@amboss.com, providing the last 4 digits of the card, the charge amount, and date (but never your full card number). Common issues such as cancelling auto‑renewal, duplicate charges, or mistaken subscriptions are typically resolved by adjusting your account settings or submitting a refund/cancellation request within AMBOSS’s stated policies.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to AMBOSS.

  1. AMBOSS +493057702210 DEU

Frequently Asked Questions

What types of subscriptions or products does AMBOSS charge for?

AMBOSS charges primarily for access to its medical library and exam question banks, including USMLE Step 1 & 2, COMLEX, shelf/NBME exams, and international exam modules. They offer monthly and longer-term subscriptions, as well as fixed-duration exam packages (e.g., 1–12 months of access). Some institutions provide AMBOSS access to their students or staff; in that case, you may not see a personal charge unless you purchase optional add-ons or extend access beyond the institutional coverage.

How much does an AMBOSS subscription usually cost?

Individual AMBOSS plans typically range from about US$10–$40 per month equivalent, depending on your region, the duration (monthly vs. multi‑month), and whether you purchase an exam‑specific or full access package. Longer-term bundles (e.g., 6–12 months) often have discounted effective monthly rates compared with month‑to‑month plans. The most accurate and current pricing is listed on amboss.com/pricing, and any promotional codes or student discounts will be applied at checkout and reflected in your receipt.

Why was I charged by AMBOSS after a free trial or discount period?

When you start an AMBOSS free trial or limited-time discounted offer, you’re usually asked to enter a payment method and informed of the renewal date. If you don’t cancel before the end of the trial or promotional period, the subscription automatically converts to a paid plan at the standard or agreed rate, resulting in a charge on your statement. You can see your trial end date and upcoming billing date at amboss.com in your account’s Subscription or Billing section.

How do I cancel or turn off auto-renewal for my AMBOSS subscription?

To cancel or disable auto‑renewal, log in at amboss.com, go to your Account or Subscription/Billing page, and select the option to cancel, manage, or stop renewal for your current plan. Your access usually continues until the end of the already‑paid period, and you will not be billed again unless you reactivate or purchase a new subscription. If you subscribed via the App Store or Google Play, you must cancel directly through your Apple or Google subscription settings, not on the AMBOSS website.

Why do I see a small or duplicate AMBOSS charge, or a pending/temporary amount?

AMBOSS or your payment processor may place a small temporary authorization (often a low dollar or local‑currency amount) when you add or update a card to verify it, which should automatically fall off within a few business days. Additionally, you may briefly see a pending charge while the subscription payment is being processed; it will either post as a final charge or disappear if declined. If you see what looks like a true duplicate posted charge (same date and amount), contact AMBOSS support with details so they can investigate and, if applicable, issue a refund for any erroneous extra transaction.

How can I request a refund or dispute an AMBOSS charge I don’t recognize?

If you believe you were charged in error, first log in to your AMBOSS account and review your subscription history and invoices. If the charge still seems incorrect, contact AMBOSS Support at support@amboss.com or through the in‑app/web help widget with the charge amount, currency, date, and the email address you may have used to register. Refund eligibility depends on factors like how long ago you were charged, whether you’ve actively used the account, and the platform you purchased through—App Store and Google Play purchases are usually governed by Apple’s or Google’s own refund rules and must be requested through those stores.

I have institutional access through my school or hospital—why am I seeing a personal AMBOSS charge?

If your institution provides AMBOSS, personal charges can occur if you accidentally started a separate individual subscription, extended access beyond your institutional coverage, or purchased additional exam packages or features under a personal email. Check that you’re logging in with the same email and institutional link your school or hospital provided, and review the Billing section to see if there’s an active individual plan. If you think you were billed when you should be covered institutionally, contact AMBOSS Support with your institution name and both your institutional and personal email addresses so they can merge or adjust accounts if appropriate.

How can I contact AMBOSS about a billing question or missing receipt?

You can reach AMBOSS billing support by emailing support@amboss.com or by using the help/chat widget on amboss.com or in the AMBOSS app. Ask for a copy of your invoice or receipt by providing the email linked to your AMBOSS account, the approximate charge amount, currency, and transaction date. If the subscription was purchased through Apple’s App Store or Google Play, your receipt will usually be in your Apple ID or Google Play order history and sent by email from Apple or Google rather than from AMBOSS directly.

This merchant is in the Education category

Browse all

Related Merchants

Udemy
Pearson
Peter McKinnon
Coursera
Fundación Fernando de Castro

Compare AMBOSS

vsUdemyvsPearsonvsPeter McKinnon

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you