American Electric Power

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American Electric Power (AEP) is a major U.S. electric utility company that generates, transmits, and distributes electricity to millions of customers across multiple states.

Columbus, Ohio, USA
aep.com

About American Electric Power

American Electric Power (AEP) is one of the largest investor-owned electric utilities in the United States. It owns and operates extensive power generation and transmission assets and provides electricity to residential, commercial, and industrial customers across several states, primarily in the Midwest and South. Customers know AEP through regional operating companies such as AEP Ohio, AEP Texas, Appalachian Power, Indiana Michigan Power, Public Service Company of Oklahoma, and others.

A charge with a descriptor similar to "cppwdrawal amer elect pwr" is typically related to an electronic payment or automatic withdrawal to pay an AEP electric bill. This might be a one-time online payment, a scheduled recurring AutoPay/Direct Debit transaction, or an electronic payment processed through your bank’s bill-pay system. The long numeric code (e.g., ID1350410455) is likely an internal transaction or payment reference number used to match your payment to your AEP account.

If you’re unsure about this charge, first compare the amount and date with your most recent AEP bill and check your AEP online account or mobile app for a matching payment entry. You can also review your bank’s bill-pay section if you’ve set up AEP as a payee. If something doesn’t match, contact AEP customer service using the phone number on your paper bill or your local operating company’s website, and provide the transaction date, amount, and reference ID so they can trace the payment. Your bank can also help by providing additional transaction details or initiating a dispute if the charge appears unauthorized.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to American Electric Power.

  1. cppwdrawal amer elect pwr ID1350410455

Frequently Asked Questions

Why does my statement show a charge like "cppwdrawal amer elect pwr"?

This descriptor usually indicates an electronic withdrawal or bill payment made to American Electric Power (AEP) for your electric service. It may have been initiated through AEP’s AutoPay program, a one-time online payment, or your bank’s bill-pay system.

How can I confirm this American Electric Power charge is for my electricity bill?

Log in to your AEP (or your regional AEP company) online account and check your payment history for the same date and amount. Also compare the charge against your recent bill statement. The transaction date and amount should match a recorded payment in your AEP account or your bank’s bill-pay activity.

I don’t recognize this AEP charge—what should I do?

First check whether anyone in your household or business recently paid an AEP bill using your card or account. If no one recognizes it and you don’t have an AEP account, contact your bank immediately to report a potential unauthorized transaction, and then contact AEP customer service to verify whether they have any account associated with your details.

Could this be a recurring AutoPay withdrawal from AEP?

Yes. If you enrolled in AEP’s AutoPay or direct debit program, your monthly bill may appear as an electronic withdrawal with a generic descriptor such as "amer elect pwr" plus an ID number. The amount will typically match your monthly electric bill and post around your billing due date each month.

How do I stop or change automatic payments to American Electric Power?

To change or cancel AutoPay set up directly with AEP, log into your AEP or local operating company account online and go to the billing or payment settings section to update or cancel AutoPay. If AutoPay was set up through your bank’s bill-pay service, you’ll need to log into your bank account and modify or cancel the recurring payment there.

How can I request a refund or correction for an incorrect AEP payment?

Contact AEP customer support using the number listed on your bill or on aep.com and provide your account number, the payment date, amount, and the transaction ID from your bank statement. They can investigate misapplied payments or duplicate charges and advise whether a refund or bill credit will be issued. If necessary, coordinate with your bank for additional dispute options.

Why is there a pending or temporary AEP-related charge on my account?

Some banks show recent electronic bill payments as pending transactions before they fully clear. In most cases, this will settle within a few business days as a completed payment to American Electric Power. If a pending charge remains for an unusually long time, contact your bank to confirm the status.

How can I contact American Electric Power about a billing or payment question?

Visit aep.com and select your state or operating company (such as AEP Ohio or AEP Texas) to find the correct customer service phone number and online contact options. You can also find the customer service number on your paper or PDF bill. Have your account number, the charge amount, date, and any transaction ID from your bank statement ready when you call.

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