Ameritas Insurance Group

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Ameritas Insurance Group is a U.S.-based mutual insurance and financial services company offering life insurance, dental and vision insurance, retirement plans, and related products.

Lincoln, Nebraska, United States
Owned by Ameritas Mutual Holding Company

About Ameritas Insurance Group

Ameritas Insurance Group is a mutual insurance and financial services organization that provides a broad range of products including life insurance, dental and vision insurance, retirement plans, annuities, and investment services. Through its subsidiaries, Ameritas works with individuals, employers, and financial professionals to deliver benefits and protection solutions across the United States. The company is known in particular for its dental and vision benefit plans and its life insurance and retirement offerings.

A charge labeled something like “AMERITASINSGR” on your card or bank statement typically relates to an insurance premium or fee for a policy or benefit administered by Ameritas, such as an individual or employer-sponsored dental, vision, or life insurance plan, or a payment tied to an annuity or retirement product. This may be a recurring monthly or annual premium, an automatic deduction you set up for ongoing coverage, or a one-time payment such as an initial premium or policy adjustment.

If you have questions about this charge, start by checking any Ameritas policy documents, benefit ID cards, or employer benefits portals for matching policy numbers, billing schedules, and premium amounts. You can log into your online Ameritas account (or your employer’s benefits site if the plan is through work) to review recent payments and invoices. If the charge still doesn’t make sense, contact Ameritas customer service using the phone number on your insurance card or statements, or via the contact options on their website. Have your policy or group number, the exact charge amount, and the transaction date ready so they can quickly locate the billing record and help with refunds, corrections, or cancellation questions.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Ameritas Insurance Group.

  1. Ameritasinsgr

Frequently Asked Questions

Why do I see a charge from AMERITASINSGR on my statement?

A charge labeled “AMERITASINSGR” is usually a premium payment to Ameritas Insurance Group for a policy such as dental, vision, life insurance, or a retirement-related product (e.g., annuity). It may be a scheduled recurring premium or a one-time payment you or your employer authorized.

Is the Ameritas charge a recurring premium or a one-time fee?

Ameritas charges are often recurring—monthly, quarterly, or annually—depending on your policy’s billing frequency. You can confirm this by checking your Ameritas policy documents or logging into your Ameritas online account to view your billing schedule and payment history.

How can I cancel my Ameritas insurance policy or stop future charges?

To cancel coverage or stop automatic premium payments, contact Ameritas directly using the customer service number on your ID card or policy, or log into your account at ameritas.com and look for policy management or billing options. For employer-sponsored plans, you may need to go through your HR or benefits administrator during an eligible enrollment/change period.

How do I request a refund for an Ameritas charge I don’t recognize?

First, verify whether the charge matches any active Ameritas policies for you or your family members. If it still appears incorrect, call Ameritas customer service with your policy number and transaction details. They can review the payment, correct billing errors if any, and advise you on eligibility and timing for a refund or premium adjustment.

Can Ameritas place temporary authorization holds on my card?

In most cases, Ameritas charges appear as direct premium payments rather than small temporary holds. However, if you updated payment information or made an online payment, your bank may show a pending transaction before it finalizes. This should clear or settle within a few business days.

How can I verify which policy an Ameritas charge is for?

Log into your Ameritas account online or check your mailed or emailed premium notices and explanation of benefits (EOBs). These documents list policy numbers, coverage types, and billed amounts. Customer service can also cross-reference the amount and date of the charge with your policies if you provide your name, policy or group number, and billing details.

What should I do if my Ameritas premium amount suddenly increased?

Premiums may change due to plan renewals, coverage changes, age band adjustments, or employer group rate changes. Review your most recent renewal notice or benefits communication from Ameritas or your employer for an explanation, and contact Ameritas customer service or your HR/benefits team if you need a detailed breakdown of the new premium.

How can I contact Ameritas about a billing or payment issue?

You can reach Ameritas by using the customer service phone number printed on your ID card, EOB, or premium invoice, or by visiting ameritas.com and navigating to the Contact or Support section for phone numbers and secure message options. For group plans, your employer’s benefits administrator may also help coordinate billing questions with Ameritas.

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