Ampol

Gas Station97% confidence

Ampol is a major Australian fuel and convenience retailer, operating service stations and supplying fuel products across Australia.

Alexandria, New South Wales, Australia
ampol.com.au

About Ampol

Ampol is one of Australia’s largest fuel and convenience retailers, operating a nationwide network of service stations and truck stops. Headquartered in Alexandria, New South Wales, Ampol supplies petrol, diesel, premium fuels, LPG at some locations, and lubricants to both retail and commercial customers. Many Ampol sites also feature convenience stores offering snacks, drinks, basic groceries, car-care items, and services such as car washes and in-store promotions. Ampol also runs loyalty and partner programs, fleet and business fuel cards, and digital payment options through its apps and partner wallets.

A charge from Ampol on your bank or card statement typically relates to a fuel purchase, convenience-store items, car wash fees, or an associated service at an Ampol-branded station. The description may appear as “AMPOL”, “AMPOL [SUBURB/STATE]”, “AMPOL SERVICE STATION”, or similar, and can include the suburb or site ID. You might also see pre-authorisation holds when paying at the pump or using pay-at-pump facilities, where a temporary, higher amount (for example, $80–$150 AUD) is reserved before being adjusted to the actual purchase total. Some customers may also see recurring or periodic charges if they use Ampol-related business/fleet accounts or digital wallet services that batch transactions.

If you’re unsure about an Ampol charge, start by checking the transaction date, location, and amount against any recent fuel or convenience-store purchases—remember that another driver in your household may have used your card. Review email receipts, loyalty app history, or fuel card statements if you use an Ampol app or fuel card. For further clarification, you can contact Ampol customer service via the contact details at ampol.com.au (Customer Service/Contact Us), or call the number listed on your fuel card or receipt. If you suspect an error or fraudulent use, notify your bank or card provider promptly and request they investigate or dispute the charge while you also contact Ampol with details such as date, time, site location, and the last four digits of your card.

Bank Statement Variations

62 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Ampol.

  1. AMPOL ABERFOYLE 44023F ABERFOYLE PAR AUS
  2. AMPOL ALEXANDRI 22135F ALEXANDRIA AU
  3. AMPOL BELMONT 55142F BELMONT AU
  4. AMPOL BENARABY 11540F BENARABY AU
  5. AMPOL BOMADERRY 28861F BOMADERRY AU
  6. AMPOL BURLEIGH WATERS BURLEIGH WAT AU
  7. AMPOL CANBERRA 20006F CANBERRA AIR AU
  8. AMPOL CANBERRA 20006F CANBERRA AIRP AUS
  9. AMPOL CHINDERAH 22163F CHINDERAH AU
  10. AMPOL COFFS HAR 28494F COFFS HARBOU AU
  11. AMPOL CUE ROADHOUSE CUE AU
  12. AMPOL DUBBO 22525F DUBBO AU
  13. AMPOL EAGLE FARM EAGLE FARM AU
  14. AMPOL EAST WAGGA WA AUS
  15. AMPOL EASTERN C 28576F EASTERN CREE AU
  16. AMPOL EASTERN C 28576F EASTERN CREEK AUS
  17. AMPOL EASTERN C 28577F EASTERN CREE AU
  18. AMPOL EASTERN C 28577F EASTERN CREEK AUS
  19. AMPOL FORRESTER 22029F FORRESTERS B AU
  20. AMPOL GLADSTONE 11747F GLADSTONE AU
  21. AMPOL GLENBROOK 28974F GLENBROOK AU
  22. AMPOL HALFWAY CREEK HALFWAY CREE AU
  23. AMPOL HEATHCOTE 28923F HEATHCOTE AU
  24. AMPOL HENDRA 10042F HENDRA AU
  25. AMPOL HORSHAM 33282F HORSHAM AU
  26. AMPOL HORSHAM 33282F HORSHAM AUS
  27. AMPOL KALGOORLI 55415F KALGOORLIE AU
  28. AMPOL KEMPSEY S 22535F SOUTH KEMPSE AU
  29. AMPOL KILSYTH 37195 KILSYTH AU
  30. AMPOL KILSYTH 37195 KILSYTH AUS
  31. AMPOL MALAGA 55603F MALAGA AU
  32. AMPOL MALAGA DR 55540F MALAGA AU
  33. AMPOL MARSDEN P 22344F MARSDEN PARK AU
  34. AMPOL MORISSET 22015F MORISSET AU
  35. AMPOL MUDGEERAB 11381F MUDGEERABA AU
  36. AMPOL NEUTRAL B 22447F NEUTRAL BAY AU
  37. AMPOL NEWMAN 54455F NEWMAN AU
  38. AMPOL PARKLEA GLENWOOD AU
  39. AMPOL PENRITH 28408F PENRITH AU
  40. AMPOL PHEASANT 23205F PHEASANTS NE AU
  41. AMPOL PHEASANT 23205F PHEASANTS NES AUS
  42. AMPOL PHEASANT 23220F PHEASANTS NE AU
  43. AMPOL PT MACQUA 28872 PORT MACQUAR AU
  44. AMPOL REDBANK P 10263F REDBANK PLAI AU
  45. AMPOL RIPLEY 11230F RIPLEY AU
  46. AMPOL ROUSE HILL ROUSE HILL AU
  47. AMPOL S HEDLAND 55481F SOUTH HEDLAN AU
  48. AMPOL SOUTH KEMPSEY SOUTH KEMPSE AU
  49. AMPOL STH ROCKH 10719F ROCKHAMPTON AU
  50. AMPOL STH ROCKH 10719F ROCKHAMPTON AUS
  51. AMPOL STRATTON 55177F STRATTON AU
  52. AMPOL TAREE 22174F TAREE SOUTH AU
  53. AMPOL TULLAMARI 33307F TULLAMARINE AU
  54. AMPOL WOODCROFT 44208F WOODCROFT AUS
  55. AMPOL WYONG P N 28593F WYONG AU
  56. AMPOL WYONG PETROL (C WYONG AU
  57. AMPOL YASS 28747F YASS AU
  58. AMPOL YASS 28747F YASS AUS
  59. Ampol Albany n
  60. Ampol Australia App SYDNEY AU
  61. Ampol n Albany 55509
  62. DYSART TRUCK STOP DYSART AU

Frequently Asked Questions

Why did Ampol charge a higher amount first and then a lower final amount?

When you use pay-at-pump or some card terminals at Ampol, the system may place a temporary pre-authorisation hold (for example, $80–$150 AUD) to confirm your card has sufficient funds. Once you finish fueling and the actual amount is known, the hold is released and replaced by a second transaction for the exact purchase total. The original pre-authorisation should disappear from your available balance within a few business days, depending on your bank. If the final charge doesn’t appear or the hold doesn’t drop off, contact your bank and then Ampol customer service with the transaction time and location.

What are common amounts I might see from Ampol on my statement?

Most Ampol charges reflect the cost of fuel purchased (for example, $20–$200 AUD) plus any in-store items like drinks, snacks, or car-care products. You might also see small, rounded amounts (e.g., $10, $15, $25) for top-up fuel purchases or car wash services. Pre-authorisation holds may be larger, standardised amounts (often around $80–$150 AUD) rather than the exact fuel cost. If the amount doesn’t match any recent visit to an Ampol station you recall, check whether a family member or authorised driver used the card.

Does Ampol have subscriptions or recurring charges?

Ampol does not typically offer consumer subscription plans like streaming services, so most customers will only see one-off charges for fuel or store purchases. However, businesses using Ampol fuel cards, fleet services, or account-based billing may see periodic or batched charges (e.g., weekly or monthly statements) under ‘Ampol’ or a related fleet brand on their bank records. These reflect aggregated fuel usage and fees for authorised vehicles and drivers. If you see repeating Ampol charges and you’re unsure why, confirm whether you or your business have a fuel card or fleet account in place.

How can I get a copy of my receipt for an Ampol transaction?

If you made an in-store purchase, the easiest option is to return to the same Ampol site with the approximate date, time, and the card used and ask staff to reprint or review your receipt, if their system allows. For digital receipts via an Ampol app or partner digital wallet, check the transaction history within the app or your associated email address for an e-receipt. Business and fleet customers can usually download detailed invoices and transaction lists from their online account portal or by contacting their account manager. If you can’t locate a receipt but need to verify the charge, gather your bank statement showing the transaction and contact Ampol customer service via ampol.com.au.

How do I dispute an incorrect or unknown Ampol charge?

Begin by checking whether anyone else with access to your card (family members, employees, additional drivers) may have used it at an Ampol station. If you still don’t recognise the transaction or believe you were overcharged, contact Ampol customer service through the details on ampol.com.au with information such as transaction date, amount, station location (if known), and your card’s last four digits. At the same time, notify your bank or card issuer and request a dispute or chargeback, especially if you suspect card theft or cloning. Your bank may place a temporary credit or investigation hold while they work with Ampol and the payment processor to resolve the issue.

Can I cancel or stop Ampol from charging my card in the future?

For normal fuel and shop purchases, Ampol only charges your card when you actively complete a transaction, so there is no ‘subscription’ to cancel. If you have an Ampol business or fleet card that is billed periodically, you can request to cancel or suspend the card by contacting your account administrator, Ampol’s fleet support team, or the customer service number printed on the card. If your card has been lost, stolen, or used without permission at Ampol, immediately block or cancel the card through your bank or card provider to prevent further charges. Once your bank issues a new card number, Ampol will not be able to charge the old one.

How do refunds work for Ampol fuel or in-store purchases?

Refunds at Ampol are typically handled at the individual station where the purchase was made and follow the site’s and Ampol’s refund policies. If you were incorrectly charged (for example, double-charged or charged for the wrong pump), staff can usually reverse or correct the transaction on the same card used, and your bank may take a few business days to show the refund. For disputes involving fleet accounts or large commercial transactions, contact your fleet/account support team or Ampol’s customer service through ampol.com.au with your invoice and transaction details. Always keep your original receipt or any refund slip, as banks and Ampol may request proof when investigating.

Why do I see an Ampol charge from a location I don’t recognise?

Ampol transaction descriptors often include the suburb or abbreviated site name, which may differ slightly from how you remember the location (e.g., industrial area name rather than the nearby suburb). Also check if a family member, employee, or other authorised driver may have fueled at a different Ampol station while using your card or fuel card. If the location or date is clearly impossible for you (for example, a city you haven’t visited), contact your bank immediately to report potential fraud and then inform Ampol customer service with all details so they can investigate the specific site and transaction.

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