AmTrust North America

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AmTrust North America is a division of AmTrust Financial Services that provides commercial property and casualty insurance, including workers’ compensation and specialty coverages, primarily through agents and brokers.

New York, NY
Owned by AmTrust Financial Services, Inc.

About AmTrust North America

AmTrust North America is the U.S. commercial insurance division of AmTrust Financial Services, Inc., a global property and casualty insurer. The company focuses on small to mid-sized businesses and offers products such as workers’ compensation, businessowners policies (BOP), commercial package policies, general liability, professional liability, and various specialty insurance programs. Their policies are typically distributed through appointed insurance agents, brokers, and program administrators rather than sold directly to consumers.

A charge labeled “AMTRUST NA-TECHNOLOGY” on your card or bank statement is most likely related to an insurance policy placed with AmTrust North America and processed through their billing systems. It may represent a premium payment, installment payment, a technology or policy fee associated with electronic billing or online payment processing, or fees tied to a specific policy endorsement or renewal. These charges often occur on a recurring schedule (monthly, quarterly, or annually) depending on how your policy was set up with your agent or broker.

If you do not immediately recognize the charge, start by checking any AmTrust policy documents, invoices, or emails you’ve received from your insurance agent or from AmTrust’s billing department—the last four digits of the card or account and the billed amount should match what appears there. You can also contact your insurance agent or broker directly, or reach AmTrust customer service using the contact information on your policy or on their website. Having your policy number, billing account number, and the exact transaction date and amount ready will help them quickly confirm what the charge covers, adjust billing, or assist with refunds or disputed transactions if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to AmTrust North America.

  1. AMTRUST NA-TECHNOLOGY

Frequently Asked Questions

What is the “AMTRUST NA-TECHNOLOGY” charge on my card statement?

The “AMTRUST NA-TECHNOLOGY” descriptor generally indicates a payment processed by AmTrust North America for an insurance-related transaction. It may represent an insurance premium installment, a policy-related fee, or a technology/billing fee associated with your AmTrust policy.

Is the AMTRUST NA-TECHNOLOGY charge a recurring insurance payment?

It can be. If your AmTrust policy is set up on an installment plan (monthly, quarterly, or another schedule), you may see similar “AMTRUST NA” or “AMTRUST NA-TECHNOLOGY” descriptors around the same time each billing cycle, matching your invoice or payment plan.

How can I confirm which insurance policy this AMTRUST NA-TECHNOLOGY charge belongs to?

Check your latest AmTrust invoice or billing notice and compare the amount, billing date, and last four digits of the payment method with your statement. You can also log into AmTrust’s online billing portal (if available to you) or contact your insurance agent or AmTrust customer service with the transaction date and amount so they can look up the exact policy.

How do I stop or change recurring payments to AmTrust North America?

To stop or modify recurring payments, contact your insurance agent or broker or log into your AmTrust billing account if you have online access. You may be able to switch to direct billing, change your payment method, or pay in full. Note that stopping payments without arranging a new billing method can lead to policy cancellation for nonpayment.

How do I request a refund for an AMTRUST NA-TECHNOLOGY charge I believe is incorrect?

First, contact your insurance agent or AmTrust’s billing department using the phone number or email provided on your policy documents or invoice. Provide your policy number, the transaction amount, and date. They can review whether the charge was an overpayment, duplicate, or misapplied fee and advise you on refund eligibility and timing.

Why did I see an AmTrust charge for a small or unusual amount on my account?

Smaller or unusual amounts may be due to mid-term policy changes (endorsements), prorated premiums, fees, or adjustments such as audit results on workers’ compensation policies. Review your recent endorsement notices or audit statements, or contact your agent to see what change was recently processed on your policy.

Does AmTrust North America place authorization holds on my card?

If you make a payment with a credit or debit card through an online portal or over the phone, your bank may show a temporary authorization from AmTrust before the final charge posts. These holds typically fall off automatically within a few days, depending on your bank’s policies.

How can I contact AmTrust North America about a billing or technology fee charge?

Use the customer service or billing phone number and email listed on your AmTrust invoice or policy declarations page, or visit amtrustfinancial.com and navigate to the Contact or Customer Support section. Having your policy number, billing account number, and transaction details ready will help them quickly address your questions about the AMTRUST NA-TECHNOLOGY charge.

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